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Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,626 Reviews
Call Service Center (973) 969-3384

2,626 Reviews of Empire Nissan of Hillside - Service Center

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February 15, 2024

Evelyn is the best advisor I’ve worked with very professional and knowledgeable she is the reason why I come to the service department. More

by heitormsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelyn carrasco
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Feb 15, 2024 -

Empire Nissan of Hillside responded

Thank you for leaving Evelyn this positive review! She will be honored to hear of your very kind words and to know how confident you are in her efforts. Please do not hesitate to give us a call if there is ever anything more that she and the team may help you with.

February 07, 2024

I have used the service dept at this dealership now three times and each time the experience gets better. My advisor Evelyn is amazing and is the reason I continue to come back there and refer them! I bring More

by Nicolesk78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelyn
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Feb 08, 2024 -

Empire Nissan of Hillside responded

Nicole, Thank you so much for leaving Evelyn this positive review and recommendation! We are glad to hear that Evelyn took great care of you and your automotive needs. We are happy to know that she was amazing. We appreciate your continued business with us here at Empire Nissan of Hillside. We look forward to continue serving you and your future automotive needs for many more years to come.

January 26, 2024

I appreciate Hillside Nissan and My service professional Isiah for the immaculate service and care for My vehicle More

by ecutliff25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

Empire Nissan of Hillside responded

Providing immaculate and quality service is so important to us here at Empire Nissan of Hillside and we are glad that Isiah's efforts could meet your satisfaction! We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

January 16, 2024

Fast and good service. Evelyn and the mechanic team always keep me informed. Never had an issue with the service. More

by Devon_bourne@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelyn
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Jan 16, 2024 -

Empire Nissan of Hillside responded

Devon, Thank you for your positive review! We are happy to hear that our team consistently takes great care of you and your automotive needs, and that Evelyn made this experience with us no different. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 16, 2024

Customer service was awesome and fast And I really appreciate the way my was taking care of More

by plclauderichard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Empire Nissan of Hillside responded

Thank you for your positive review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 09, 2024

El servicio al cliente está bien el único inconveniente es el tiempo me pareció muy larga la espera más de tres horas More

by Mauriciotaura92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2024 -

Empire Nissan of Hillside responded

Agradecemos sus comentarios sobre su experiencia reciente en nuestro concesionario y lamentamos sinceramente cualquier inconveniente que haya experimentado durante su visita. Entendemos que su tiempo es valioso, y nos disculpamos por el tiempo de espera prolongado que experimentó. Tomaremos medidas inmediatas para revisar y mejorar nuestros tiempos de espera, asegurándonos de ofrecer un servicio más ágil en el futuro. Hemos remitido sus inquietudes a nuestro equipo directivo, Valoramos su elección de nuestro concesionario y esperamos tener la oportunidad de brindarle un servicio más eficiente en su próxima visita.

January 09, 2024

El servicio es muy bueno gracias espero que siempre sea así cada vez que estemos en un Nissan More

by JAVIS.6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2024 -

Empire Nissan of Hillside responded

¡Gracias por tus comentarios positivos! Esperamos que continúe utilizando nuestros servicios y nos recomiende a sus familiares y amigos. Le deseamos un lindo dia!

November 27, 2023

Excellent customer service! Keep up the good work!! They fixed my concerns the first time around with no hassles. They are super friendly and definitely will come again! More

by JUDYLAND0208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
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Nov 28, 2023 -

Empire Nissan of Hillside responded

Thank you for sharing your positive experience with us. We are so glad that our team could get your automotive needs swiftly resolved. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 08, 2023

Isaiah was great! Very helpful and very knowledgeable. He always takes care of my vehicle needs! More

by DNicolette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

Empire Nissan of Hillside responded

DNicolette, We are grateful for you leaving Isaiah this positive review! We are glad to hear that Isaiah took great care of you and your automotive needs. We are pleased to know that he was very helpful and knowledgeable. We are honored by your repeat business with us here at Empire Nissan of Hillside. We look forward to continue serving you and your future automotive needs for many years to come.

November 02, 2023

Sasha Ordonez, was courteous, informative, as well as, helpful with my vehicle. Everything was explained. More

by Mrs. Vee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Empire Nissan of Hillside responded

Mrs. Vee, Thank you for leaving Sasha this wonderful review! We are happy to hear that Sasha was both kind and informative. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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