Isaiah and Austin took care of me.
Found my noise concern and solved it!!! I will go here
Found my noise concern and solved it!!! I will go here
More
by MYLIFE1026
Service Price Transparency
Mar 18, 2024 -
Empire Nissan of Hillside responded
Thank you for taking the time to leave us this 5-star rating! Your safety and satisfaction are our utmost priorities, and we are glad that Isaiah and Austin got your automotive needs taken care of- thoroughly and efficiently. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Mar 18, 2024 -
MYLIFE1026 responded
I wanna thank you guys for solving my issue in oneday. Isaiah was very helpful and assured me that my problem would be handled. Austin was very professional did an aggressive check like i have ever seen before from any dealerships service department, had my car up and down on the lift multiple times until he found that simple hard to find issue that had me dealing stress headaches for days. Overall out of 10 i give him an 11 great work guys i highly recommend you to anyone.💪 💪 💪 💪 💪.
Isaiah Groomes is a tremendous asset to your team!
His customer service skills are second to none. You are very fortunate to have someone like him on your team!!
His customer service skills are second to none. You are very fortunate to have someone like him on your team!!
More
by Ct
Service Price Transparency
Mar 12, 2024 -
Empire Nissan of Hillside responded
Thank you for leaving Isaiah this wonderful review! He definitely is an asset to our team, and he will be honored to hear of your kind words. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that Isaiah and the team may help you with.
I appreciate Hillside Nissan and My service professional
Isiah for the immaculate service and care for My vehicle
Isiah for the immaculate service and care for My vehicle
More
by ecutliff25
Service Price Transparency
Jan 26, 2024 -
Empire Nissan of Hillside responded
Providing immaculate and quality service is so important to us here at Empire Nissan of Hillside and we are glad that Isiah's efforts could meet your satisfaction! We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.
Customer service was awesome and fast
And I really
appreciate the way my was taking care of
appreciate the way my was taking care of
More
by plclauderichard
Service Price Transparency
Jan 17, 2024 -
Empire Nissan of Hillside responded
Thank you for your positive review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
El servicio es muy bueno gracias espero que siempre sea
así cada vez que estemos en un Nissan
así cada vez que estemos en un Nissan
More
by JAVIS.6
Verified Customer
Verified Customer
Service Price Transparency
Jan 11, 2024 -
Empire Nissan of Hillside responded
¡Gracias por tus comentarios positivos! Esperamos que continúe utilizando nuestros servicios y nos recomiende a sus familiares y amigos. Le deseamos un lindo dia!
Isaiah was great!
Very helpful and very knowledgeable. He always takes care of my vehicle needs!
Very helpful and very knowledgeable. He always takes care of my vehicle needs!
More
by DNicolette
Service Price Transparency
Nov 08, 2023 -
Empire Nissan of Hillside responded
DNicolette,
We are grateful for you leaving Isaiah this positive review! We are glad to hear that Isaiah took great care of you and your automotive needs. We are pleased to know that he was very helpful and knowledgeable. We are honored by your repeat business with us here at Empire Nissan of Hillside. We look forward to continue serving you and your future automotive needs for many years to come.
If I could give zero stars I would.
I went here for a regular oil change, multi-point inspection, and to screw back the cover/shield underneath my vehicle that protects my parts. Every
I went here for a regular oil change, multi-point inspection, and to screw back the cover/shield underneath my vehicle that protects my parts. Every time I come to this dealership for service there is always an issue with them putting things back properly. I can never get my vehicle back the same way it was turned into them. Well the other day was my finally time coming to this Nissan, they are under below average for me with there service. It seems as though they just hire anybody, and they don’t care if they do great work or not. There were hardly any people in there that day, so my vehicle should have been well taken care of. This was not the case, they didn’t do a multi-point inspection, and they did not put any of my screws back for the cover underneath my vehicle. Get on the parkway, and I here something dragging. Pull into the gas station, and my cover was hanging off, no screw was basically in it. Had to go to the nearest car place to have it fixed. Empire Nissan is the worst place to bring your vehicle for service, please people keep away or you will be spending unnecessary money for there screw ups.
More
by mgmvp2016
Service Price Transparency
Oct 12, 2023 -
Empire Nissan of Hillside responded
Thank you for sharing your feedback with us. We are truly sorry to hear about your recent experience with our dealership's service department, and we apologize for the inconvenience and frustration you've encountered. The issues you've raised regarding the repeated difficulty in ensuring that your vehicle is returned to you in the same condition it was turned in are concerning. This does not align with our commitment to delivering quality service to our customers. If you would like to discuss further please contact our Service Manager Jose Landaverde at (973)969-3384 or jlandaverde@eagny.com at your earliest convenience. Thank you and have a great day!
Great service and friendly advisor would come again for
future services. Made me fell great about my knee car.
future services. Made me fell great about my knee car.
More
by RAMOSADRY
Verified Customer
Verified Customer
Service Price Transparency
The service was excellent and the staff was very
courteous, helpful and professional. The experience was wonderful.
Sincerely,
Ronald Hutchinson.
courteous, helpful and professional. The experience was wonderful.
Sincerely,
Ronald Hutchinson.
More
by RONHHUTCH
Verified Customer
Verified Customer
Service Price Transparency
Friendly sale people service employee nice Wait time
was short last time that I was there
was short last time that I was there
More
by JULIE.HARRIS057
Verified Customer
Verified Customer
Service Price Transparency