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Sasha Ordonez
Sasha Ordonez at Empire Nissan of Hillside
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Sasha Ordonez

Service Advisor

Empire Nissan of Hillside

56 U.S. 22
Hillside, NJ 07205

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4.3
335 Reviews

Sasha loves taking care of customer's and their cars! Her day off is Monday.

Dealership Experience

3 yrs, 3 mos

Specialties & Trainings

Nissan Certified Service Advisor

4.3

335 Reviews

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335 Reviews of Sasha Ordonez

March 18, 2024

Dealership Rating
Employee Rating

Isaiah and Austin took care of me. Found my noise concern and solved it!!! I will go here More

by MYLIFE1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Padilla, Chris Granados, Isaiah Groomes, Kanaan El Helou

Helpful 2
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Mar 18, 2024

Empire Nissan of Hillside responded

Thank you for taking the time to leave us this 5-star rating! Your safety and satisfaction are our utmost priorities, and we are glad that Isaiah and Austin got your automotive needs taken care of- thoroughly and efficiently. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Mar 18, 2024

MYLIFE1026 responded

I wanna thank you guys for solving my issue in oneday. Isaiah was very helpful and assured me that my problem would be handled. Austin was very professional did an aggressive check like i have ever seen before from any dealerships service department, had my car up and down on the lift multiple times until he found that simple hard to find issue that had me dealing stress headaches for days. Overall out of 10 i give him an 11 great work guys i highly recommend you to anyone.💪 💪 💪 💪 💪.

January 16, 2024

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Customer service was awesome and fast And I really appreciate the way my was taking care of More

by plclauderichard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Granados, Isaiah Groomes

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Jan 17, 2024

Empire Nissan of Hillside responded

Thank you for your positive review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 09, 2024

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El servicio al cliente está bien el único inconveniente es el tiempo me pareció muy larga la espera más de tres horas More

by Mauriciotaura92
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Jan 11, 2024

Empire Nissan of Hillside responded

Agradecemos sus comentarios sobre su experiencia reciente en nuestro concesionario y lamentamos sinceramente cualquier inconveniente que haya experimentado durante su visita. Entendemos que su tiempo es valioso, y nos disculpamos por el tiempo de espera prolongado que experimentó. Tomaremos medidas inmediatas para revisar y mejorar nuestros tiempos de espera, asegurándonos de ofrecer un servicio más ágil en el futuro. Hemos remitido sus inquietudes a nuestro equipo directivo, Valoramos su elección de nuestro concesionario y esperamos tener la oportunidad de brindarle un servicio más eficiente en su próxima visita.

January 09, 2024

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Employee Rating

El servicio es muy bueno gracias espero que siempre sea así cada vez que estemos en un Nissan More

by JAVIS.6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Granados, Isaiah Groomes

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Jan 11, 2024

Empire Nissan of Hillside responded

¡Gracias por tus comentarios positivos! Esperamos que continúe utilizando nuestros servicios y nos recomiende a sus familiares y amigos. Le deseamos un lindo dia!

November 02, 2023

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Employee Rating

Sasha Ordonez, was courteous, informative, as well as, helpful with my vehicle. Everything was explained. More

by Mrs. Vee
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Recommend Dealer
Yes
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Nov 03, 2023

Empire Nissan of Hillside responded

Mrs. Vee, Thank you for leaving Sasha this wonderful review! We are happy to hear that Sasha was both kind and informative. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 16, 2023

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Great service and friendly advisor would come again for future services. Made me fell great about my knee car. More

by RAMOSADRY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Granados, Isaiah Groomes

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September 14, 2023

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My representative was great helpful inform of information I wasn’t aware off She was aswesome ( Sasha) More

by DANIARODRIGUEZ0215
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Granados

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September 09, 2023

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Friendly sale people service employee nice Wait time was short last time that I was there More

by JULIE.HARRIS057
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Granados, Isaiah Groomes

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September 07, 2023

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Much better service than the last appointment I had. Very pleased this time around way to improve More

by ERICHARRIELD
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Recommend Dealer
Yes
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September 07, 2023

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Hassel free appt quick and easy, all Representatives very nice and pleasant made it very easy More

by STEPHANIECOHEN43
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Recommend Dealer
Yes
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