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Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,626 Reviews

2,626 Reviews of Empire Nissan of Hillside - Service Center

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February 06, 2020

Very pleasant and comfortable service department. My service advisor kept me updated on my car’s service. He also made sure I had transportation while it was being serviced. More

by Latigerm1
Recommend Dealer
Yes
Employees Worked With
Isaiah Groomes
Feb 06, 2020 -

Empire Nissan of Hillside responded

Thanks again for allowing us to take care of your vehicle's service needs. We sincerely appreciate your loyalty to us and hope that you have a wonderful day!

February 06, 2020

Great customer service, thanks very much. Felt very good bringing in my vehicle for its first oil change. I was very happy with the way I was kept updated on the progress amd the way the vehicle was handled More

by ANGELAMOONSAMMY
Recommend Dealer
Yes
Employees Worked With
Patrick
Feb 06, 2020 -

Empire Nissan of Hillside responded

We are delighted to hear how pleased you were with your visit at Route 22 Nissan. You are very much appreciated and we hope that you have a wonderful day!

February 06, 2020

Had a wonderful experience. Was in and out within an hour everything was great!!! Will be back again. This is my third purchase and I love it. More

by ALINA659
Recommend Dealer
Yes
Employees Worked With
Herold Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jethro Altenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Jr Nwaigwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Freitas, Luis Bolanos, Karla Marquinez, Ahmed Elbahbouhi, Victor Benlice, Ruben Pagan, Herbie Ramirez
Feb 06, 2020 -

Empire Nissan of Hillside responded

Your positive review motives us to continue doing our best when we assist all of our customers. Thanks again for your kind comments and we hope you have a wonderful day!

February 05, 2020

It was comfortable to be there because of the environment and attention given to me by them. I felt that I was taken care at all time. More

by Rvera
Recommend Dealer
Yes
Employees Worked With
Service Advisor: Patrick
Feb 05, 2020 -

Empire Nissan of Hillside responded

We are delighted to hear how pleased you were with your visit at Route 22 Nissan. You are very much appreciated and we hope that you have a wonderful day!

February 05, 2020

A Long Wait for a Recall Phew! Not I know what the waiting room to damnation feels like. Over four hours! Watching people leave or enter their offices was the highlight of More

by KENNETH.VILLANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know his name.
Feb 05, 2020 -

Empire Nissan of Hillside responded

Thanks for your honest feedback and if you ever need assistance with any Route 22 Nissan service concern, feel free to contact Cassandra Rene, Service Customer Relations Coordinator, at 908-964-8700, extension 255 or by email at crene@route22nissan.com. Have a wonderful day.

February 05, 2020

The service was excellent. Everyone was helpful and my car was done in a timely manner. I would definitely recommend Rt 22 Nissan to friends and family if there cars ever need serviced. More

by MSills
Recommend Dealer
Yes
Employees Worked With
Austin Jr Nwaigwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike DelaCruz
Feb 05, 2020 -

Empire Nissan of Hillside responded

We are delighted to hear how pleased you were with your visit at Route 22 Nissan. You are very much appreciated and we hope that you have a wonderful day!

February 04, 2020

Chris provided excellent services, and answered all our questions and concerns. We came in for service to our 2019 Nissan Rogue, and Chris informed us on the upcoming service maintenance schedule. More

by AWR1020
Recommend Dealer
Yes
Employees Worked With
Chris, Cassandra Rene
Feb 04, 2020 -

Empire Nissan of Hillside responded

Thanks again for allowing us to take care of your vehicle's service needs. We sincerely appreciate your loyalty to us and hope that you have a wonderful day!

February 04, 2020

Horrible Horrible wait time for an oil/ filter change. My appt was for 120p. I was there by 115p and didn’t leave until 315p. Just horrible More

by AUNTICHACHA
Recommend Dealer
No
Employees Worked With
N/A
Feb 04, 2020 -

Empire Nissan of Hillside responded

Thank you for your honest feedback and to receive immediate assistance with any Service concern, feel free to contact Cassandra Rene, Service Customer Relations Coordinator, at 908-964-8700, extension 255 or by email at crene@route22nissan.com. I look forward to speaking with you at your convenience. Thanks.

February 04, 2020

Route 22 Hillside Nissan has always been good to us. They go over the repair or maintenance work before they do it and keep me updated Incase there are changes in the work on my cars. More

by rafael_lay
Recommend Dealer
Yes
Employees Worked With
Christopher Granada Service Advisor
Feb 04, 2020 -

Empire Nissan of Hillside responded

We are delighted to hear how pleased you were with your visit at Route 22 Nissan. You are very much appreciated and we hope that you have a wonderful day!

February 04, 2020

Service writer took time to explain all process! Daniel was the best! My car runs perfectly as new! My 60,000 mile check went smoothly! More

by DBROWER2
Recommend Dealer
Yes
Employees Worked With
Daniel in Service
Feb 04, 2020 -

Empire Nissan of Hillside responded

Thanks for your wonderful review! We sincerely appreciate you and hope that you have a nice day!

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