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Empire Nissan of Hillside - Service Center
Hillside, NJ
2,626 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,626 Reviews of Empire Nissan of Hillside - Service Center
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April 01, 2019
Great experience They are pretty quickly and called me when my car was ready to be picked up I would recommend to family and friends thank you They are pretty quickly and called me when my car was ready to be picked up I would recommend to family and friends thank you More
by saradasilvaferreira87
Verified CustomerEmployees Worked With
Dana Sisakova
April 01, 2019
A battery change The work was done timely. I was informed of other items I need to address concerning my Vechile Thanks to my manger Isaiah.He was very knowledgeable The work was done timely. I was informed of other items I need to address concerning my Vechile Thanks to my manger Isaiah.He was very knowledgeable about car care More
by EESPIRITE
Employees Worked With
No
April 01, 2019
ALL DONE EVERYTHING WE WENT FOR WAS DONE ON TIME AND WE WERE TREATED VERY NICE. HOPE TO GO BACK AGAIN VERY SOON FOR SOME GOOD SERVICE EVERYTHING WE WENT FOR WAS DONE ON TIME AND WE WERE TREATED VERY NICE. HOPE TO GO BACK AGAIN VERY SOON FOR SOME GOOD SERVICE More
by EMSALES308
Employees Worked With
Rich Padilla
April 01, 2019
Excellent care Received excellent service and care at this dealership. Passed several Nissan dealerships on my way to this one from Brooklyn NY but decided to have m Received excellent service and care at this dealership. Passed several Nissan dealerships on my way to this one from Brooklyn NY but decided to have my car serviced at this one. More
by SINEWAVE68
Employees Worked With
Tom, Anthony Lopez
April 01, 2019
New key and programming Staff was very friendly. Informative and very quick! In and out without a problem! I definitely reccomend this service center for anyone looking for q Staff was very friendly. Informative and very quick! In and out without a problem! I definitely reccomend this service center for anyone looking for quick and friendly service More
by HENRYJMACHADO
Employees Worked With
Chris
April 01, 2019
Censor Alerts I leased a brand new 2019 NISSAN Sentra Limited Edition. After 10 days ALL the censor alerts came on and I panicked. I was afraid to drive the car. I leased a brand new 2019 NISSAN Sentra Limited Edition. After 10 days ALL the censor alerts came on and I panicked. I was afraid to drive the car. I took the car in for service and when they realized I could not bring it home the same day - I was given a loaner car to use until my car was fixed. I was truly appreciative. More
by R. Wray
March 28, 2019
Service For the second time I had tired rotated and was assured that the tire pressure was adjusted and for the second time, it was not. For the second time I had tired rotated and was assured that the tire pressure was adjusted and for the second time, it was not. More
by PSAGARESE
Employees Worked With
Dana Sisakova
March 28, 2019
Check engine light I was not happy at all, no one called to tell me if my car was done or what work was done on it. I had to call several times to get an update on my ca I was not happy at all, no one called to tell me if my car was done or what work was done on it. I had to call several times to get an update on my car. The worst part is i didn't even get paperwork for the car to tell me what service was performed. I was told to pick up the car in sales and that they will email me the paperwork. The crazy part is that they didnt even have my email address niether did they ask. Till this day niether did i get paper work for the service or did anyone give me a follow up call. More
by MEERWISE94
Employees Worked With
Nicole
March 27, 2019
Worst service! After only dealing with the Hillside location for 3 years, from every oil change to purchasing new tires I’m at a total lost at the breakdown in misco After only dealing with the Hillside location for 3 years, from every oil change to purchasing new tires I’m at a total lost at the breakdown in miscommunication from the service department. This experience has made me not wanting to deal any further with the service employees, from now on my husband will have to take care of any service(s) my car might need from here on out. I may add that the manager Nick was helpful & tried to resolve the problem but the employee Chris really missed the point. He dropped the ball in all the areas of customer service. More
by Minahkey
Employees Worked With
Chris , Nick Roberts
March 25, 2019
Wordt experience ever!!! I went to get a oil change and a diagnostic on ny infinity fx45 to see what was wrong with it. I NEVER got the oul change or diagnostic on my truck wh I went to get a oil change and a diagnostic on ny infinity fx45 to see what was wrong with it. I NEVER got the oul change or diagnostic on my truck when i dropped my truck off at 1030am and picked my truck up at 7pm. I called at 230pm 530pm and was told the first time we have not looked at your truck yet. I called again you are going to have to call back monday morning becuase the service rep that was helping you went home at 0430pm. This was Saturday and i explained when i dropped my truck off no matter what they found out if they couldnt take care of it that day i needed my truck back. Needless to say i will never return there and i was about to upgrade my truck to the 2019 infinity truck and pay cash for the entire deal they lost out big time. I went with another dealer. At that point i get a call from the manager its 7pm you are about to close my truck was not touched its nothing to talk about sir im livid. More
by Unhappy customer
Employees Worked With
I dont remember her name lady in the 2nd office to the left when u walk into the waiting area
