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Empire Nissan of Hillside - Service Center
Hillside, NJ
2,626 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Service Communication
2,626 Reviews of Empire Nissan of Hillside - Service Center
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October 27, 2018
Communication good The follow through on what they said they were going to do did it in a very professional way Ann kept me apprised of what was going on The follow through on what they said they were going to do did it in a very professional way Ann kept me apprised of what was going on More
by SCOUTMAB
Verified CustomerEmployees Worked With
Chris
October 25, 2018
It was great I found that the service there was very professional and courteous. Would recommend this dealer to everyone for buying a vehicle or for service. Great I found that the service there was very professional and courteous. Would recommend this dealer to everyone for buying a vehicle or for service. Great job More
by MICHALSLADE12
Employees Worked With
Other Employees :
Don’t know his name service me for my oil change , Shaneika Leslie, Rich Padilla, Alicia King, Anthony Lopez, Dana Sisakova
October 24, 2018
The timing of the service The time of the sevice should've been much quicker but they are trying to squeeze more money out of the hours when it supposed to take them some minut The time of the sevice should've been much quicker but they are trying to squeeze more money out of the hours when it supposed to take them some minutes to finish a task. More
by AHMEDI0
Employees Worked With
Rich Padilla
October 23, 2018
EXCELLANT SERVICE EXCELLENT SERVICE AND FRIENDLY ENVIRONMENT. USED CHARGING SYSTEM THEY HAD FOR MY PHONE. HAD SNACKS FROM VENDING MACHINE AND A NICE CUP OF TEA. ENJOYED EXCELLENT SERVICE AND FRIENDLY ENVIRONMENT. USED CHARGING SYSTEM THEY HAD FOR MY PHONE. HAD SNACKS FROM VENDING MACHINE AND A NICE CUP OF TEA. ENJOYED THE WAIT.AND I ALWAYS ENJOY TALKING TO PACO WHO SOLD ME MY 2018 ROGUE. More
by SHAHIED200
October 23, 2018
Oil change with no appointment My schedule is very unpredictable so trying to schedule an appointment is never easy. I finished work a little early on Monday afternoon and I needed My schedule is very unpredictable so trying to schedule an appointment is never easy. I finished work a little early on Monday afternoon and I needed an oil change, so I stopped at my dealership to see if they could squeeze me in, they told me that it shouldn’t be a problem, but checked to make sure and gave me an estimated wait time.. I was finished and out the door in under an hour! They are great, friendly and very helpful! I would highly recomend them ! More
by Stephen L
October 23, 2018
Clean, courteous, professional I was pleased with the service here. Jose was calm and friendly. The attendants were helpful. The place is clean and has amenities. Service was fast. I was pleased with the service here. Jose was calm and friendly. The attendants were helpful. The place is clean and has amenities. Service was fast. Organized. More
by MINDYS
Employees Worked With
Jose
October 22, 2018
Same issues unresolved I dont qish I had never sign for my car. It's only been 1 year which I'm always here for services that remain unresolved. I understand it's a car but I dont qish I had never sign for my car. It's only been 1 year which I'm always here for services that remain unresolved. I understand it's a car but with the milage and the fact it was only 1 owner, the car has way to many issues. I have been to car service for the 3rd time to due to a check engine light. More
by MJ29METOO
October 22, 2018
Not Bad At All Mr. Groomes assisted me and was sure to go over in detail the diagnostic of my vehicle. I appreciated his patient mannerism and professionalism. Howev Mr. Groomes assisted me and was sure to go over in detail the diagnostic of my vehicle. I appreciated his patient mannerism and professionalism. However, I was scheduled to come in at 3pm and didn't leave till 4:45pm. That to me was a very long wait. I will return for service on my car, will just select the earliest time possible. More
by Jenn4jc
Employees Worked With
Isaiah Groomes
October 22, 2018
Quick for a busy Saturday morning Service team is great, even with so many customers and people to attend to, everyone is very curteous and is willing to get the job done. Service team is great, even with so many customers and people to attend to, everyone is very curteous and is willing to get the job done. More
by ANEGRON
Employees Worked With
Chris Grenados, Cassandra Rene
October 19, 2018
Excellent service I was extremely happy how friendly and accommodating the service department is they know how to treat clients I would recommend them to my friends I was extremely happy how friendly and accommodating the service department is they know how to treat clients I would recommend them to my friends More
by GARY69
Employees Worked With
Chris service writer, Anthony Lopez and Sammy the dispatcher , Vladimir Nastelon
