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Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,626 Reviews

2,626 Reviews of Empire Nissan of Hillside - Service Center

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October 25, 2022

It was efficient. It a little long to pay my bill. So that’s about it. More

by PBLESTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Granados
3.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2022

This is a conveniently located, friendly, location. But of course dealer service is more expensive. More

by WHITEGENES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Evelyn Carrasc
October 22, 2022

Can’t get a person on phone to discuss repairs on your car after you get your txt and email quote from Nissan. You can’t leave a message cause Voicemail is full. They also don’t back about work that’s not More

by UMEJOSEPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sasha Ordonez
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2022

The wait times are ridiculous; and to make matters worse, when “help desk” staff is asked for a time update, they are rude in their responses. More

by DELIAHPEMBERTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2022

I wonder why they ask you wish service advisor you would like and then when you go to the appointment they put a different person tan the 1 you picked More

by ELLLI28ER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Granados
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2022

Amazing staff Isaiah is always a pleasure to work with. Will be returning soon as More

by MASONSOLUTIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2022

I came in to fix my car on Monday to do 100,000 hundred thousand miles half an hour later my car would not start things at all the young lady went out for a check in lot to do they did that and I don’t kno More

by ipadsupport
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Sasha Ordonez
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2022

That i like they inform you what os going on with your car every step . They give you update More

by BELLAJURE92
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2022

Excellent customer service provided by Isaiah in the Service Department as always. He is very patient and takes the time to address all concerns. More

by DHGEORGIA819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2022

fast and professional I don’t have to wait for my truck that was good More

by RAYMOND.DECOSTE
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
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