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Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,626 Reviews
Call Service Center (973) 969-3384

2,626 Reviews of Empire Nissan of Hillside - Service Center

Sort by
March 31, 2022

It was easy to make an appointment, someone got back to me right away & everyone is courteous. More

by AKIA07960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sasha
Report | Print
Apr 03, 2022 -

Empire Nissan of Hillside responded

Akia07960, we're happy you found our staff to be so supportive during your experience here at Route 22 Nissan, Inc. Thank you and have a wonderful day

March 30, 2022

Great service , my Advisor did a great Job Isaiah. I will always recommend Nissan to family and friends. More

by Queen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah
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Apr 01, 2022 -

Empire Nissan of Hillside responded

Queen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Route 22 Nissan, Inc..

March 30, 2022

Very helpful and friendly, my service advisor Chris know what I need once I stated the problem. Highly recommend will come back for service. More

by MACTRIX7552
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 01, 2022 -

Empire Nissan of Hillside responded

Thank you very much, here at Route 22 Nissan, we value you as a customer and appreciate your feedback. If you could also take the time to fill out our Nissan Survey, we would greatly appreciate it. If there is anything we can help you with please do not hesitate to contact me at 973-902-0078 ext. 5267. Thank you again for your support. Sincerely, Maria Martinez Mmartinez@route22nissan.com

March 29, 2022

Not a friendly place, customer service is sacks, no courtesy ride for customer, and they service is very pricey. More

by LOUISMASLIN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service supervisor
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March 29, 2022

Best in service ,focus on the need of the customer and good on giving discounts More

by RAYMUND.FERRERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
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Apr 01, 2022 -

Empire Nissan of Hillside responded

Hi Raymund.ferrera, we are very happy to have provided you with such a positive experience! We look forward to seeing you again soon, take care.

March 29, 2022

I like the service but I was waiting for a long time in the deales More

by JOAOIROSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
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Apr 01, 2022 -

Empire Nissan of Hillside responded

Joaoirose, thank you for your kind review; we are happy to pass along your comments to the team here at Route 22 Nissan, Inc.!

March 28, 2022

Over priced for tire balance and rotation in which I think it should be cheaper More

by RENEE.B.TRENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
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Mar 30, 2022 -

Empire Nissan of Hillside responded

Thank you for taking the time to let us know how we did. We strive to remain among the most economic in our area, however, your input will definitely be evaluated. We also have online specials that may be of use for regular services in the future. Thank you again and have a great day.

March 28, 2022

Great staff and service! Very friendly and helpful. The wait wasn’t long either. I will be back. More

by EFIGUEROA86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melina Rodriguez
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Mar 30, 2022 -

Empire Nissan of Hillside responded

Thank you very much, here at Route 22 Nissan, Inc. we value you as a customer and appreciate your feedback. If you could also take the time to fill out our Nissan Survey via email, we would greatly appreciate it. If there is anything else we can help you with please do not hesitate to contact me at 973-902-0078 ext. 5267. Thank you again for your support. Sincerely, Maria Martinez Mmartinez@route22nissan.com

March 28, 2022

Great customer service. Genesis Estrada was phenomenal! I also got my vehicle back quicker than expected, which made me very happy. :-) More

by KIEZIAGL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genesis Estrada
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Mar 31, 2022 -

Empire Nissan of Hillside responded

Kieziagl, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Route 22 Nissan, Inc. Thank you again and have a wonderful day.

March 20, 2022

Overall good experience, friendly and welcoming staff. Finding a car was very easy thanks to Isaiah. More

by CRJRF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paco Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jethro Altenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Jr Nwaigwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elio Ramos, Ahmed Elbahbouhi, Aiden Williams, Herbie Ramirez
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Mar 22, 2022 -

Empire Nissan of Hillside responded

Hi Crjrf, thank you so much for your positive comments about Route 22 Nissan, Inc.!

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