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Empire Pre-Owned Superstore
Swansea, MA
216 Reviews
We here at Empire Pre-Owned Superstore we pride ourselves on delivering the best customer service and dealership experience. We understand that purchasing a vehicle is a BIG decision. That is why here at Empire Pre-Owned Superstore we make sure that you drive off our lot completely satisfied, with the vehicle that is NEW TO YOU! We look forward to having you be a part of our family.
With over 30 years ...
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Today:Open today 11:00 AM - 3:00 PM
Closed Now
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Hours
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 216 reviews
August 10, 2025
Kim in the service area did an outstanding job and helping me to solve my problem and expedite the solution. She’s extremely accommodating and friendly and even followed up after to make sure everythi helping me to solve my problem and expedite the solution. She’s extremely accommodating and friendly and even followed up after to make sure everything was OK. I couldn’t ask for a better service. More
by kmac1518
Verified CustomerEmployees Worked With
August 02, 2025
Chelsea was very nice and worked with us very well. Great service and very welcoming. Great service and very welcoming. More
by tylerd.hoschek
July 25, 2025
This was my first visit to the Service Center after the purchase of my 2022 Mazda CX-5. It was very professional and prompt. They worked well as a team. purchase of my 2022 Mazda CX-5. It was very professional and prompt. They worked well as a team. More
by notz55
Employees Worked With
I don't remember names
July 02, 2025
Lisa and Dennis have been so helpful for me finding a car that I've been wanting for so long , Thank you! that I've been wanting for so long , Thank you! More
by Thomasina_williams
June 30, 2025
Excellent service Staff very professional. Lisa got us in the car we wanted.Love it. Lisa got us in the car we wanted.Love it. More
by deec724
June 29, 2025
This was posted on Facebook today. Went there because of this ad on Facebook. Well it was a false advertisement everything that was on the post was all a bunch of xxxxxxxx and it’s fun Went there because of this ad on Facebook. Well it was a false advertisement everything that was on the post was all a bunch of xxxxxxxx and it’s funny. It’s no longer on Facebook anymore. They took it down so I went there today. Spoke to the sales manager and mentioned about this ad that they had on Facebook, he told me That he didn’t think anybody would look at it. I went there because of this post I will never do business with this place Also, I don’t appreciate false advertisement More
by whitish-trusty-5r
Employees Worked With
Dennis
June 26, 2025
Donna Foley was very pleasant and accommodating to work with! Thank you Donna! I love my new vehicle! with! Thank you Donna! I love my new vehicle! More
by angelacaron2380
Employees Worked With
June 20, 2025
I am very happy to do business because we are received with a lot of love. with a lot of love. More
by dieuner charles
June 16, 2025
The vendor's service is very good, just the deal was not accomplished 100%, they tried to repair a door panel the job wasn't good, the deal was change all the damaged parts. accomplished 100%, they tried to repair a door panel the job wasn't good, the deal was change all the damaged parts. More
by Alejandro Ramos
Employees Worked With
Victor Amaral
