
Empire Pre-Owned Superstore
Swansea, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 202 reviews

Everyone there was very respectful and very helpful getting me into a new car fast getting me into a new car fast More
I recently purchased my new-to-me vehicle, and I couldn’t have asked for a better experience – all thanks to Donna! She was so easy to talk to and made the entire process feel relaxed and comfortable. Donna have asked for a better experience – all thanks to Donna! She was so easy to talk to and made the entire process feel relaxed and comfortable. Donna truly listened to what I needed and helped me find the perfect Mom car that checks all the boxes. She was also incredibly responsive and kept in touch while I waited for the vehicle to be ready for pickup, which gave me so much peace of mind. Her professionalism, warmth, and dedication made this a five-star experience from start to finish. I highly recommend working with Donna! More
Great communication. Great service experience. Convenient scheduling and competent work. I would definitely use again Great service experience. Convenient scheduling and competent work. I would definitely use again More
Bad communication. Salesman either got fired or quit during process. Took too long to register Salesman either got fired or quit during process. Took too long to register More
The absolutely bestest experience with these guys and I felt I did not get ripped off. I was treated great and everyone was so nice and not pushy! felt I did not get ripped off. I was treated great and everyone was so nice and not pushy! More
Very nice people… they get it done from purchase to maintenance. I will be shopping there in the future . Everyone was good and professional maintenance. I will be shopping there in the future . Everyone was good and professional More
Lisa Robinson is an absolutely fantastic saleswoman and I loved working with her. She made the entire process less stressful and I appreciated her time very much. She would even call me when she was off of w loved working with her. She made the entire process less stressful and I appreciated her time very much. She would even call me when she was off of work to update me on the process. She’s great, and I highly recommend this dealership. More
Terrible experience at every step in the process. Showed up to dealership and the car we wanted to look at had damage that the sales person AND manager had no idea about. The sales person was annoyed Showed up to dealership and the car we wanted to look at had damage that the sales person AND manager had no idea about. The sales person was annoyed with how concerned we were about the damage that had not been inspected yet. Manager promised the car would be fixed. Turns out the car had underlying damage and the bank denied the loan. Finance gave us a hassle and refused to match our rate even though we were initially promised a match. Had to push for that. Would never do business again with an organization filled with scam artists at every level. More
It was a nice experience Lisa was very nice to work with and my van looked clean inside and out. and my van looked clean inside and out. More
Service was Friendly, they had a good selection, everyone was very effection. I enjoyed working with them was very effection. I enjoyed working with them More