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Empire Pre-Owned Superstore
Swansea, MA
225 Reviews
We here at Empire Pre-Owned Superstore we pride ourselves on delivering the best customer service and dealership experience. We understand that purchasing a vehicle is a BIG decision. That is why here at Empire Pre-Owned Superstore we make sure that you drive off our lot completely satisfied, with the vehicle that is NEW TO YOU! We look forward to having you be a part of our family.
With over 30 years experience in the Automotive Industry, Rick Torres' most important concern for his customers is that they are 100% satisfied with there buying experience. He makes sure that his staff will go the extra mile to make his customers family. We offer for sale the best inventory with over 300 used cars, trucks, SUVs, or vans to choose from! With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car, in all of New England!
We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in your dream vehicle and most importantly become part of our Family!
The next step in the process is helping you finance your Pre-Owned vehicle of your choice. We know it sounds intimidating but that's never the case when you a buy car from us. Our Auto Finance team will crunch the numbers to ensure that you enjoy a budget-friendly price on your next vehicle. We offer GUARANTEED financing here at Empire Pre-Owned Superstore. No matter your credit, we will get you Financed here!
30 plus years and two generations later Empire Pre-Owned Superstore continues to grow.
If you're ready to learn more about how easy it is to buy from us, simply stop by Empire Pre-Owned Superstore at our showroom in SWANSEA, MA where we always look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 225 reviews
December 15, 2021
Transmission didnt shift right,tune up was never done on the vehicle after being told it was,wasn't told only some of the touch screen radio worked and never received warranty ,or financing papers I ask for the vehicle after being told it was,wasn't told only some of the touch screen radio worked and never received warranty ,or financing papers I ask for. More
by Jjconnolly2375
Verified CustomerEmployees Worked With
Matheus Melo
October 30, 2021
JC went above and beyond. Handled the insurance disaster and was exceptional with his communication. and was exceptional with his communication. More
by Christophermangia
August 28, 2021
I was treated kind it was a matter of fact the deal was made and I've had no problems with this service and everyone is kind and polite made and I've had no problems with this service and everyone is kind and polite More
by tonymedeiros107
Employees Worked With
Michelle Arruda, Said Affane, Nelson Desousa, Matheus Melo
May 15, 2021
BEWARE: FALSE ADVERTISING OF PRICESDrove over 2 hours BEWARE: FALSE ADVERTISING OF PRICES Drove over 2 hours after work to test drive a car based on a very competitively advertised price. Email from sale BEWARE: FALSE ADVERTISING OF PRICES Drove over 2 hours after work to test drive a car based on a very competitively advertised price. Email from sales staff confirmed the asking price with no caveats. When we got to talking numbers, sales staff informed me the asking price is 3k higher than the advertised price on Autotrader & the previously received email. The good deal price was a ruse to get me in the door & I fell for it. "Everyone does it" excuse was given to me for the typical used car salesman BS. Sales staff and "owner" refused to honor the advertised price after I showed the missing"fine print" in the listing. I'm pissed and out 4 hours of my life. I will not be giving this place my business on what actually turned out to be an averagely priced car. More
by Chadstone Fieldingworth
Employees Worked With
Nelson Desousa, Matheus Melo
