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Empire Subaru of Huntington

Huntington, NY

4.6
705 Reviews
Call Dealership (631) 499-6777
View Awards

1767 E Jericho Turnpike

Huntington, NY

11743

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705 Reviews of Empire Subaru of Huntington

December 03, 2021

Went in for an oil change and the next day I had oil all over the engine compartment. I checked the oil level and it was over filled but Subaru said the new filter failed. They did replace the filter and cl More

by George.Lapinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich in service was good
Report | Print
Dec 06, 2021 -

Empire Subaru of Huntington responded

Hello George, we are so disappointed to learn of this situation you have described. Please reach out to our Service Manager, Vinny Gianni, at 844-888-5127 or at vgianni@eagny.com when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

November 24, 2021

Great car, Crosstrek, but didn’t appreciate paying 10k over sticker price. Inflation sucks. Good staff More

by K12rs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Lomenzo
Report | Print
Nov 29, 2021 -

Empire Subaru of Huntington responded

Hello, congratulations on the purchase of your new Crosstrek! We are very happy you had a good sales experience with Rob and our team. I am sorry to hear of your concerns on the pricing and we do understand your disappointment. Please let us know if you would like to speak to us.. Enjoy driving your new Crosstrek! Chris Pompeo General Manager

October 31, 2021

Everyone in the service department has always been very accommodating. They get you a loaner car if your car needs to be there for a long stay and they try to work with you on the cost of repairs. More

by Sdemaio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luann and Vinny
Report | Print
Nov 01, 2021 -

Empire Subaru of Huntington responded

Thank you so much for your wonderful review! Providing quality and efficient service is always our goal, and we are glad that our efforts could consistently meet your satisfaction. It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs! Safe travels!

October 28, 2021

Excellent which is why I returned to Larry Merola to buy my second Subaru at Empire Subaru in Huntington. More

by vlsperrone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in finance👍 5 stars as well, Larry Merola
Report | Print
Oct 29, 2021 -

Empire Subaru of Huntington responded

Thank you so much for your 5-star review! We are honored by your repeat business, and we are delighted that Larry provided you with top-notch service! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! We hope that you continue to choose us for all of your future automotive needs.

October 28, 2021

I have always been treated expeditiously and fairly in my dealings with Empire to date. More

by Edmkjr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service team
Report | Print
Oct 29, 2021 -

Empire Subaru of Huntington responded

Thank you for taking the time to leave us this wonderful review! We are so glad that our team could consistently provide you with exceptional service. It is our pleasure to serve you and your automotive needs in any way possible! Please drive safely, and do not hesitate to give us a call if we may ever be of further assistance to you in the future.

October 25, 2021

Very disappointed with how the sales rep treated me. They gave me false information that Vinny Rizzo retired. He is not retired he is working at hasset subaru in Wantagh NY!! I will gladly be bringing my bus More

by tara32
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Spira
Report | Print
Oct 27, 2021 -

Empire Subaru of Huntington responded

Hello, We are very sorry to hear that you are not happy with your sales visit at our dealership. We do apologize for any miscommunication. Pease feel free to reach out to discuss your concerns. Best Regards, Chris Pompeo General Manager 631-499-6777

October 20, 2021

Richard was very helpful and the process was smooth. His kind and the upbeat attitude was truly appreciated. More

by Dorene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Oct 20, 2021 -

Empire Subaru of Huntington responded

Dorene, We are so glad that Richard could be of assistance to you, and we greatly appreciate you taking the time to leave him this 5-star review! He will be honored to hear of your very kind words. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Richard and the team may help you with.

October 20, 2021

Efficient / No mistakes / polite / on time / made positive suggestions on service / the price was right More

by laborant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Merola, Chris Pompeo, Dillon Graham, Chris Higgison, Rob Lomenzo, Danny Penna, Chris Spira, Bill Mackay, Ryan Kopping
Report | Print
Oct 21, 2021 -

Empire Subaru of Huntington responded

Thank you so much for your 5-star review! Providing quality and efficient service is always our goal, and we are pleased that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 18, 2021

The staff were amazing! Super helpful and super quick! They were able to help me get the perfect car! More

by Mel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Lambros, Chris Pompeo, Ryan Kopping
Report | Print
Oct 19, 2021 -

Empire Subaru of Huntington responded

Mel, Thank you so much for your wonderful review! We are so glad that our team could provide you with a smooth and remarkable experience! It is our pleasure to assist you in any way possible. We wish you congratulations on your new vehicle- on behalf of the entire team! Safe travels!

October 18, 2021

Very nice and caring. Took me without a appointment. Rick said it would be a hour and it wss More

by Poki57
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Oct 19, 2021 -

Empire Subaru of Huntington responded

Thank you for your 5-star review! We are so glad that Rick and the team could accommodate you and get your automotive needs taken care of! It is our pleasure to serve you. We wish you safe travels, and we hope to see you again the next time your vehicle is ready for service!

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