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Empire Subaru of Huntington

Huntington, NY

4.6
701 Reviews

1767 E Jericho Turnpike

Huntington, NY

11743

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701 Reviews of Empire Subaru of Huntington

August 01, 2021

Courteous service, very busy operation. Work was completed in timely manner. I was happy to feel that having Ritchie as rep made the experience positive. I miss the energy that Mary Spira faced to More

by mgalluppi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchie C.
Aug 02, 2021 -

Empire Subaru of Huntington responded

Thank you for taking the time to leave us this positive review! We are so gad that Rich provided you with a top-notch experience and got your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible, and we hope that you continue to choose us for all of your future automotive needs.. Take care!

More
July 30, 2021

The service was very good. I like that I can get a user car while my car is being serviced. It’s also nice to get a 10 percent discount because I’m a senior city. Are there any coupons that get sent to my More

by Claires
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rich in service
Aug 02, 2021 -

Empire Subaru of Huntington responded

Claires, Thank you so much for your excellent review! Providing top-notch services is so important to us, and we are so glad that our team met your satisfaction! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

July 26, 2021

I had a great experience finding the perfect car to lease. Chris Deperte made my wife and me immediately comfortable, at ease and got us a great deal. More

by bwstumpf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Deperte
Jul 26, 2021 -

Empire Subaru of Huntington responded

Thank you so much for your wonderful review! We are honored to have had the opportunity to work with you, and we are so glad that Chris provided you and your wife with a smooth and remarkable experience! We wish you the warmest congratulations on your new vehicle- on behalf of Chris and the entire team! Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may assist you with in the future.

More
July 23, 2021

They did an excellent job, I was in and out real quick. Rich was extremely helpful. I would definitely recommend this dealership for servicing your vehicle. More

by Electroplasm72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
Jul 23, 2021 -

Empire Subaru of Huntington responded

Thank you for taking the time to leave Rich this wonderful review! Offering quick and efficient services is always our goal, and we are delighted that he provided you with nothing less! It is an honor to have earned your kind recommendation! We wish you the safest of travels, and we hope to continue serving you and your automotive needs for many years to come!

More
July 23, 2021

Specifically scheduled late appointment since I work nights.. the day of I called to confirm... Rich lied and told me that appointment was for 8AM and that I can reschedule since some of the workers did More

by SubaruJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich, William
Jul 25, 2021 -

Empire Subaru of Huntington responded

Hello, we're extremely disappointed to hear that you left Empire Subaru of Huntington service unsatisfied. If you would to speak to us, please reach out to our Service Manager, Mary Spira at 844-888-5127 or at mspira@aagny.net and she will be happy to discuss your concerns with you.

Jul 25, 2021 -

SubaruJ responded

I specifically stated that Richard lied to me about the appointment hoping that I would reschedule which would benefit him... And even stated that I confirmed my late appointment.. yet you have no plans to reprimand him whatsoever... This is what's wrong with the system... Richard will continue to lie to future customers.. yet nothing will be done about it at this dealership.. just shows NOT to go to this dealership.. customer service used to mean something.... now this is just down right disgusting..

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July 22, 2021

We live on the south shore of western Suffolk county so naturally our visit to Subaru dealerships began there. After a very dissatisfying visit at the Lindenhurst dealership and a pleasant but unfruitful v More

by BlueAscentHappy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Merola
Jul 22, 2021 -

Empire Subaru of Huntington responded

Thank you for taking the time to share your excellent experience with Larry! We are honored to have had the opportunity to work with you, and we are so glad that he provided you with 5-star service and got you into your dream vehicle! He will be honored to know that you deeply valued his assistance and that he could make you feel like the valuable customer that you certainly are. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team!

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July 15, 2021

Friendly helpful willing to spend time to review and explain in detail. And make sure you understand everything. They are being patient with me. Very honest dealership. More

by ymt218
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Merola, Chris Pompeo
Jul 15, 2021 -

Empire Subaru of Huntington responded

Thank you so much for your wonderful review. Providing thorough and efficient service is always our goal, and we are delighted that our team met you satisfaction. It is our pleasure to assist you in any way possible, and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns. We wish you safe travels- on behalf of the entire team!

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July 14, 2021

Brought my car to Empire Subaru for a safety inspection. Richie and the team took my car on time, did the necessary work and returned it on time and in excellent condition. They exceeded any expectation I h More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie - Service Dept.
Jul 15, 2021 -

Empire Subaru of Huntington responded

Jane, Thank you so much for your positive review! Your safety and satisfaction are our utmost priorities, and we are so glad that Richie and the team could put you at ease and get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for many years to come. Safe travels!

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July 14, 2021

Overall good experience with this dealership. Everyone was friendly. I did purchase the vehicle that I found listed on Cargurus.com at a decent price. The warranty did end up making the monthly payment a More

by TeeHudson24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leigh, Rover the dog, Rob Lomenzo
Jul 15, 2021 -

Empire Subaru of Huntington responded

Tee, Thank you so much for taking the time to share this positive review! We are honored to have had the opportunity to work with you, and we are delighted that Rob and Leigh provided you with top-notch service and made your visit an all-around success. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

More
July 07, 2021

Very professional, friendly and service was quick ….I was accommodated from the moment I walked in until the short time later when I left ..amazing More

by Patriciamghardy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of service dept names
Jul 07, 2021 -

Empire Subaru of Huntington responded

Patricia, Thank you so much for your wonderful review! Offering thorough and efficient services is so important to us, and we are glad that our team met your satisfaction. It is our pleasure to assist you in any way possible, and we hope you continue to choose us for all your future automotive needs. We wish you the safest of travels- on behalf of the entire team!

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