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Empire Subaru of Huntington

Huntington, NY

4.7
705 Reviews

1767 E Jericho Turnpike

Huntington, NY

11743

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705 Reviews of Empire Subaru of Huntington

August 17, 2021

Rich is always great and the shop Forman is beyond words More

by Gg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Merola
Aug 17, 2021 -

Empire Subaru of Huntington responded

We are so glad that Rich and the team consistently provide you with 5-star service, and we greatly appreciate you taking the time to leave us this excellent review! It is our pleasure to serve you. We look forward to continuing to provide you and your vehicle with our best care in the years to come! Safe travels!

August 13, 2021

They did an amazing job on finding the car that I They did an amazing job on finding the car that I wanted. I did end up having to order the car in the color I wanted Dillon Graham was exceptional More

by subie mom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Graham
Aug 13, 2021 -

Empire Subaru of Huntington responded

Congratulations on your new Subaru STI! We are honored to have had the opportunity to work with you, and we are overjoyed that Dillon provided you with a 5-star experience! Your satisfaction means so much to us. We thank you for your wonderful review, and we hope to see you again when the time comes for your vehicle's first service!

Aug 16, 2021 -

subie mom responded

I'am looking forward to my first service appointment. Just knowing the way I was welcomed from the first time I walked into the dealership.All the employees were friendly and always had a great attitude.Thank you again Enjoying my new car!!!:)))

August 09, 2021

Chris Deperte did an outstanding job working with us showed options, worked with us on financing options and made the process as easy as a car buying process can be More

by Myashnyk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Deperte
Aug 09, 2021 -

Empire Subaru of Huntington responded

We greatly appreciate you taking the time to leave Chris this excellent review! We are thrilled he provided you with A+ service and made your experience with us as seamless as possible! It is our pleasure to assist you in any way possible. Congratulations on your new vehicle- on behalf of Chris and the entire team! We hope to see you again when the time comes for your vehicle's first service.

August 03, 2021

I found Rich to be very polite, helpful and considerate of my medical problems. Definitely a hugh improvement over past years I've come there for service. More

by frsvpm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not work with anyone in sales or management
Aug 04, 2021 -

Empire Subaru of Huntington responded

Thank you so much for leaving Rich this wonderful review! We are so glad that he took exceptional care of you throughout your visit. It is our pleasure to assist you in any way possible, and we hope that you do not hesitate to give us a call if there is ever anything more that we may assist you with in the future. We wish you the safest of travels- on behalf of Rich and the entire team!

August 01, 2021

Courteous service, very busy operation. Work was completed in timely manner. I was happy to feel that having Ritchie as rep made the experience positive. I miss the energy that Mary Spira faced to More

by mgalluppi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchie C.
Aug 02, 2021 -

Empire Subaru of Huntington responded

Thank you for taking the time to leave us this positive review! We are so gad that Rich provided you with a top-notch experience and got your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible, and we hope that you continue to choose us for all of your future automotive needs.. Take care!

July 30, 2021

The service was very good. I like that I can get a user car while my car is being serviced. It’s also nice to get a 10 percent discount because I’m a senior city. Are there any coupons that get sent to my More

by Claires
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rich in service
Aug 02, 2021 -

Empire Subaru of Huntington responded

Claires, Thank you so much for your excellent review! Providing top-notch services is so important to us, and we are so glad that our team met your satisfaction! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

July 26, 2021

I had a great experience finding the perfect car to lease. Chris Deperte made my wife and me immediately comfortable, at ease and got us a great deal. More

by bwstumpf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Deperte
Jul 26, 2021 -

Empire Subaru of Huntington responded

Thank you so much for your wonderful review! We are honored to have had the opportunity to work with you, and we are so glad that Chris provided you and your wife with a smooth and remarkable experience! We wish you the warmest congratulations on your new vehicle- on behalf of Chris and the entire team! Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may assist you with in the future.

July 23, 2021

They did an excellent job, I was in and out real quick. Rich was extremely helpful. I would definitely recommend this dealership for servicing your vehicle. More

by Electroplasm72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
Jul 23, 2021 -

Empire Subaru of Huntington responded

Thank you for taking the time to leave Rich this wonderful review! Offering quick and efficient services is always our goal, and we are delighted that he provided you with nothing less! It is an honor to have earned your kind recommendation! We wish you the safest of travels, and we hope to continue serving you and your automotive needs for many years to come!

July 23, 2021

Specifically scheduled late appointment since I work nights.. the day of I called to confirm... Rich lied and told me that appointment was for 8AM and that I can reschedule since some of the workers did More

by SubaruJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich, William
Jul 25, 2021 -

Empire Subaru of Huntington responded

Hello, we're extremely disappointed to hear that you left Empire Subaru of Huntington service unsatisfied. If you would to speak to us, please reach out to our Service Manager, Mary Spira at 844-888-5127 or at mspira@aagny.net and she will be happy to discuss your concerns with you.

Jul 25, 2021 -

SubaruJ responded

I specifically stated that Richard lied to me about the appointment hoping that I would reschedule which would benefit him... And even stated that I confirmed my late appointment.. yet you have no plans to reprimand him whatsoever... This is what's wrong with the system... Richard will continue to lie to future customers.. yet nothing will be done about it at this dealership.. just shows NOT to go to this dealership.. customer service used to mean something.... now this is just down right disgusting..

July 22, 2021

We live on the south shore of western Suffolk county so naturally our visit to Subaru dealerships began there. After a very dissatisfying visit at the Lindenhurst dealership and a pleasant but unfruitful v More

by BlueAscentHappy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Merola
Jul 22, 2021 -

Empire Subaru of Huntington responded

Thank you for taking the time to share your excellent experience with Larry! We are honored to have had the opportunity to work with you, and we are so glad that he provided you with 5-star service and got you into your dream vehicle! He will be honored to know that you deeply valued his assistance and that he could make you feel like the valuable customer that you certainly are. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team!

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