Empire Subaru of Huntington

Specifically scheduled late appointment since I work nights.. the day of I called to confirm... Rich lied and told me that appointment was for 8AM and that I can reschedule since some of the workers did nights.. the day of I called to confirm... Rich lied and told me that appointment was for 8AM and that I can reschedule since some of the workers didn't come in.. and that they are busy.. I told him no.. appointment is for 3:30pm.. I went in at 3pm and William confirmed that my appointment was indeed for 3:30pm. Dealership didn't even check the fluids!!! And yes I asked if they checked fluids and answer was no... Which is the bare minimum of what dealerships should do!!! Going to go to other dealership to see if the actually did the work because I'm not confident that they did the recall. Do NOT go to this dealership! More

They did an excellent job, I was in and out real quick. Rich was extremely helpful. I would definitely recommend this dealership for servicing your vehicle. Rich was extremely helpful. I would definitely recommend this dealership for servicing your vehicle. More

We live on the south shore of western Suffolk county so naturally our visit to Subaru dealerships began there. After a very dissatisfying visit at the Lindenhurst dealership and a pleasant but unfruitful v naturally our visit to Subaru dealerships began there. After a very dissatisfying visit at the Lindenhurst dealership and a pleasant but unfruitful visit to Donaldson’s we ended up at Empire Subaru in Huntington on Saturday evening. The showroom there may not be as flashy as the other two but Larry Merola took the best care of us! He made us feel at home and treated us like family. He listened to us ! Many car sales people think they are listening but they are yes “men”. Larry will not pay you lip service. He is honest, straightforward and down to earth. He also did not waste our time with the many back and forth trips to “see what he could do” line. Thank you Larry and Empire Subaru for getting me in my dream car. More

Friendly helpful willing to spend time to review and explain in detail. And make sure you understand everything. They are being patient with me. Very honest dealership. explain in detail. And make sure you understand everything. They are being patient with me. Very honest dealership. More

Brought my car to Empire Subaru for a safety inspection. Richie and the team took my car on time, did the necessary work and returned it on time and in excellent condition. They exceeded any expectation I h Richie and the team took my car on time, did the necessary work and returned it on time and in excellent condition. They exceeded any expectation I had!! Thank you More

Overall good experience with this dealership. Everyone was friendly. I did purchase the vehicle that I found listed on Cargurus.com at a decent price. The warranty did end up making the monthly payment a was friendly. I did purchase the vehicle that I found listed on Cargurus.com at a decent price. The warranty did end up making the monthly payment a little more than I was looking to spend per month, though. But again, overall good experience and friendly associates. I dealt with Bob and Leigh. I also got to meet Rover, a very playful puppy!! :) More

Very professional, friendly and service was quick ….I was accommodated from the moment I walked in until the short time later when I left ..amazing accommodated from the moment I walked in until the short time later when I left ..amazing More

Fati Harris is the salesman that I dealt with. He was a great listener and helped me find the Car that met our needs. He was patient, helpful and worked hard to get the best deal. I would definitely recomm great listener and helped me find the Car that met our needs. He was patient, helpful and worked hard to get the best deal. I would definitely recommend Empire Subaru and Fati to my friends and family More

william fischer service writer was excellent, he took care of all our concerns and was able to get us a loaner car. care of all our concerns and was able to get us a loaner car. More

Mary Spira is a seasoned pro. Everything goes seamless when she is involved. when she is involved. More