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Empire Toyota of Huntington

Huntington Station, NY

4.7
4,334 Reviews
We're one of the Long Island Toyota dealers whose mission is treat every visitor like an honored guest in our home, but to the Toyota customers we serve it is much more than a mission statement. Our NY Toyota customers quickly learn that shopping at Empire Toyota means being treated with respect, not having to negotiate or visit multiple NY Toyota dealers to get the price you deserve. Being treated like family means giving NY Toyota buyers real price quotes on the Toyota they are looking for when they request it. These ways of doing business have helped us stand out from NY Toyota dealers, and our Long Island Toyota customers here in New York and throughout the entire state of New York choose Empire Toyota of Huntington. At Empire Toyota we also consider ourselves to be one of the premier used Toyota Long Island dealers as well. Empire Toyota maintains a large selection of quality used Toyota NY driven vehicles and Toyota Certified Used Cars for used Toyota shoppers to choose from. Our used Toyota inventory is highlighted by our selection of Toyota Certified Used Cars and the warranty and incentives that come standard with each one. At Empire Toyota we believe that every customer deserves a quality, reliable Toyota whether it is new or used and we have the inventory to make it happen. Whether you purchased a new or used Toyota vehicle, you can keep your Toyota running like new at our Toyota Service Long Island facility. Our factory certified Toyota service technicians will help you maintain and repair your Toyota from the convenience our customer-friendly, state-of-the-art Toyota Service Center right here in Huntington, New York. Looking for Toyota Parts Long Island? Empire Toyota has all of the Toyota parts the "do-it-yourself" enthusiast needs.
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1030 E Jericho Turnpike

Huntington Station, NY

11746

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Showing 4,334 reviews

November 02, 2018

excellent service Everyone was polite and efficient. There were free bagels & coffee. TV for all to watch. Internet also. Such a great place to wait for your car being More

by Maddy Van Ness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas
Nov 05, 2018 -

Empire Toyota of Huntington responded

Maddy, thank you for sharing this very generous feedback of your experience working with our team. We're glad you are so pleased with the way everything went, and we hope to have the pleasure of working with you further in the future.

November 02, 2018

Waited 3 hrs for a basic service took others ahead of me I made an appt fkr basoc service wasnt told i had to pay for it and took 3 hours as others came and went wothout an appt More

by MKELLER16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Vargas
Nov 05, 2018 -

Empire Toyota of Huntington responded

We are very sorry to be reading this feedback, and for any frustrations you faced resulting from a longer wait time than expected. If there is anything we can do to make up for this, please reach out to tcoppola@aagny.net or lsantos@aagny.net. We hope to have another opportunity to impress you.

November 02, 2018

All-around--the BEST! From the easy drop-off to my service rep--Gustavo (Gus) who was exceptionally attentive and to Carlos-- shuttle driver, to the cashier (good smile) al More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo--the best!, Service Department, Anna Vargas
Nov 05, 2018 -

Empire Toyota of Huntington responded

Thank you for this very kind review and feedback, John! We're happy to read how pleased you are with the way everything went, and we hope you will consider giving us another call if we can help you with anything else. Thanks again!

November 01, 2018

Customer Very friendly and knowledgeable very clean shop great management employees that care about there customers .looked at parts dept frendly and knowledge More

by JNM101703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 02, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review. We appreciate you taking the time to share feedback. We're pleased to know you enjoyed the lounge while waiting for your vehicle. Should you need anything else, please reach out!

November 01, 2018

Awesome Customer Service I wanted to take the time to let you know that I brought my 2011 Matrix in for an inspection and needed to have my front brakes & fuel injection done. More

by jonovell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Empire Toyota of Huntington responded

We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know our standards for professional, attentive, and prompt service were reflected in your experience. Should you need anything else, please reach out!

November 01, 2018

A Dedicated Team They'll work with you until you're com[pletely satisfied. They are always available & willing to assist in any way. Service Dept. is very clean & well More

by RONALDWRIGHT7077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Guerrero, Service Department, Jay Cooper
Nov 02, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review, Ronald. We're pleased to know you had such a wonderful experience working with our service department to resolve the issues with your vehicle. Should you need anything else, please reach out!

November 01, 2018

Recent service I have been bringing my car for service here for 6 years.Yesterday however, it took 2 hours just for an oil change with advisor Gus-nothing more. I More

by jerrymate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Nov 05, 2018 -

Empire Toyota of Huntington responded

We are very sorry for any frustration resulting from the wait time you recently experience while working with our team. We hope this will not limit you from returning in the future, and we invite you to give us a call if you would like to discuss this any further.

October 31, 2018

Exceeded expectations Ross delivered on everything he promised, a great price for our highlander and great customer service. He was able to find the exact color scheme tha More

by Croobis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There were a few, all were great but I do not know all their names. , Ross Finkelstein
Nov 02, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review. We strive to go above and beyond, and we're pleased to know this was reflected in your experience. We hope you're enjoying you new vehicle! Should you need anything else, please reach out!

October 31, 2018

It was a pleasant experience. Salesperson, Mike was great. Our experience was pleasant from the start. Salesperson, Mike W. was friendly and listened to our preferences. He did not play games. We were able to More

by JULIESURAN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wolf
Nov 02, 2018 -

Empire Toyota of Huntington responded

Julie, thank you for the 5 star review. We're pleased to know we were able to help you purchase a great car at a fair price. Should you need anything else, please reach out!

October 31, 2018

Good experience. Don't love car dealerships in general due to the numbers games they play but overall our experience here was positive. Salesperson Sean was kind, inf More

by eileeno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Krieger
Nov 02, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're happy to know we were able to make your car buying experience easier by helping find your perfect price. Please reach out if you need anything else!

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