Empire Toyota of Huntington

Never have I encountered a better car buying experience! For someone who comes from a background in client service... this is the highest of compliments. Each time I visited the dealership I was greeted wi For someone who comes from a background in client service... this is the highest of compliments. Each time I visited the dealership I was greeted with a smile. Sunny was the sales person who initially helped me and gave me all of the information I needed on the car I wanted and got me a great deal... but I wasn't ready to make a decision. He shook my hand, gave me a warm smile, and said "I'm here when you need me". What more could you ask for. When I went back the following day David helped me. Again, another truly wonderful salesperson... knowledgeable, friendly and relaxed. I had made my decision and was ready to lease the car. Rosa in Finance was delightful, and so incredibly helpful and organized... everything went smoothly. One of the best things I can say about this dealership was that they all worked together. When I went to pick up my new car, Sunny, David, Chris, Rosa and JC were all there to shake my hand and congratulate me on the new car. I felt like I was part of a family. What more can I say... Huntington Toyota now has a customer for life... and I will highly recommend it to all I know. More

The sale process was very straight forward and not stressful. I am very happy with my vehicle. There was a hiccup in the post-sales process but Danielle stepped in and handled it very quickly. I was v stressful. I am very happy with my vehicle. There was a hiccup in the post-sales process but Danielle stepped in and handled it very quickly. I was very pleased with the way it was handled and it showed that they look out for their customers. I would definitely buy a car from them again. They stock their used car lots with most of the cleanest and well-maintained vehicles i've seen from any Toyota Used lot. More

From the moment we entered the dealership my wife and i were immediately greeted and introduced to Charlie Meuser. Charlie was very attentive to our specific needs right from the start and delivered our c were immediately greeted and introduced to Charlie Meuser. Charlie was very attentive to our specific needs right from the start and delivered our car in a very reasonable time period. And at a very reasonable price. From there we were introduced to Rosa to handle our financing. Prior to purchasing the car I had researched outside financing, and informed Rosa of the rate I desired. Not only did she initially match the rate, but ended up finding us an even better rate. The whole process could not have been any smoother. Charlie and Rosa went above and beyond my expectations. More

I had a very positive experience at this dealership. I felt that I received a very good deal, one that is far better than I would have gotten anywhere else. Terrence Romano, the salesperson went out of h felt that I received a very good deal, one that is far better than I would have gotten anywhere else. Terrence Romano, the salesperson went out of his way to make sure I was happy. He even brought the reg. for the car to my house on his own time. He wasn't pushy, didn't try to back into a deal with me, and I felt that he was very up front with the pricing of the car. Lenny Cafarelli, the general manager, came over to talk to us during the process at least a dozen times just to make sure we were happy. He even brought my pregnant wife fresh baked chocolate chip cookies. It was the first time I actually enjoyed the experience of buying a new car. Needless to say, Huntington Toyota has a new dedicated costumer. When my lease is up, you can be sure I'll be back! More

Dear Mr. Cafarelli, A few months back, I had Dear Mr. Cafarelli, A few months back, I had responded to Huntington Toyota internet advertising and purchased a certified used 2005 Highlander. I Dear Mr. Cafarelli, A few months back, I had responded to Huntington Toyota internet advertising and purchased a certified used 2005 Highlander. I can honestly say, I was impressed with Sergio in sales and Rosa in finance - exceptional employees. I've never felt at ease ever before at any other dealership. They explained everything in great detail and kept their promises. Superb experience! Another great employee in Part/Service was Phil. I had a mishap a few weeks ago with losing my Toyota Highlander keys. I know it doesn't sound earth shattering but for myself a major inconvenience. I thought he too went above and beyond to check to see if my vehicle needed a special code key (immobilizer). As it turned out, my vehicle didn't need a fancy key - however, a key still needed to be made up. He said, just go down to the nearest locksmith and give them a code and they will make you up a key. Well, I did and unfortunately, they did not do it properly - the key didn't fit at all. Phil and I must have talked at least 5 times, he assured me that we'll find a solution. The next day, I called Phil to say the key didn't work. I work a busy hospital in Plainview, that day we had two XRAY techs called out sick - it would be impossible to leave the hospital that day. Phil suggested that he'd have one of the employees courier it to me at work. What a great idea! I don't recall the name of the employee - an extremely pleasant individual who waited by my truck to make sure the key fit and the truck started. It did, I was so relieved. Thanks again to all of the employees mentioned for doing an outstanding job, keep up the good work! I would highly recommend anyone who's looking to buy a used or new vehicle to purchase one from Huntington Toyota. Sincerely yours, Robert Voce More

I always hate the haggling associated with car buying, so I avoid it at all costs. My husband spoke with Lenny, the owner, over the phone and said this was a place I would like. Well, I did! I felt like ther I avoid it at all costs. My husband spoke with Lenny, the owner, over the phone and said this was a place I would like. Well, I did! I felt like there was a red carpet laid out for me. Wonderful! I recommend this to everyone looking to buy a car. Charlie is excellent - he explained everything thoroughly; Rosa made the money part easy and friendly. Lenny runs a good shop and he even makes cookies for the customers! They do the license plates and insurance calls right there so we drove our new car home right away. This is where I will go from now on! More

Just dropping a line of thanks to you and your staff for the excellent service rendered to us on Saturday, July 2 at the showroom. We leased 2 new 2011 Camrys and we're very happy with the cars and with t the excellent service rendered to us on Saturday, July 2 at the showroom. We leased 2 new 2011 Camrys and we're very happy with the cars and with the service we received. Frankie, Mike and especially Todd Coopersmith, our salesman, were the utmost professionals and left us 100% "completely satisfied" as we've come to to expect from Toyota. We will definitely bring our business back your way, and we will continue to have our cars serviced at Huntington. As we had discussed at the HIA Trade Show, we were 15+ year customers at Sunrise and were looking to stay with Toyota and you've restored our faith in the brand with good business practices. More

I appreciated April's friendliness who made my wait less painful than it would have been in a different environment. Juan was very professional and did my service and helped me realize that there was a sewe painful than it would have been in a different environment. Juan was very professional and did my service and helped me realize that there was a sewer nail stuck in my tire! Thanks so much to both of them for the help and accommodations! It was a great experience and I don't want to go anywhere else. More

I can't say enough about the great service I received @ I can't say enough about the great service I received @ Huntington Toyota! We followed the manager,Lenny Caferelli, From Amity and it was worth the t I can't say enough about the great service I received @ Huntington Toyota! We followed the manager,Lenny Caferelli, From Amity and it was worth the trip! We drove out with our new RAV 4 the same night,thanks to Charlie Meuser who stayed late to help! More

This is my first time leasing a car and Charlie and the dealership made it as easy as possible! The service was amazing and I would recommend them to everyone! I spoke with Charlie and leased the car the n dealership made it as easy as possible! The service was amazing and I would recommend them to everyone! I spoke with Charlie and leased the car the next day! I had a wonderful experience! Thanks More