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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,211 Reviews

2,211 Reviews of Empire Toyota of Huntington - Service Center

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September 26, 2020

Been with this dealership for many years..never had an Been with this dealership for many years.. never had an issue. everyone i have dealt with over the years has been friendly, well informed, courteo More

by toyruby1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department, Juan Vargas
Sep 26, 2020 -

Empire Toyota of Huntington responded

Thank you for your return business and for your 5-star review! We are pleased to hear that you had an excellent experience, and we look forward to working with you again in the future!

September 26, 2020

The team were Very professional, courteous and nice.Mr. The team were Very professional, courteous and nice. Mr. Juan Vargas was very helpful. My car service was done in a reasonable time frame. I was sati More

by CENWASIKE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department, Juan Vargas
Sep 29, 2020 -

Empire Toyota of Huntington responded

Thanks for your 5-star review! We are pleased to hear that Juan provided you with outstanding service. We hope you'll visit us again int he future!

September 23, 2020

Highlander would not start and I needed a jump start to bring the vehicle over to 370 Oakwood at 2PM. Had a new battery installed and an oil change and I was out of the service shop by 3PM. David Qin was g More

by louis sommo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department, Juan Vargas
Sep 24, 2020 -

Empire Toyota of Huntington responded

Hi Louis, We're happy to hear that David and our great service department were able to get your Highlander fixed and back on the road quickly! Thank you for taking the time to share your positive review with us, and we hope you will visit again!

September 22, 2020

Fast service and professionalism Thank you for the Fast service and professionalism Thank you for the service you provided. I don’t remember the name of the person who help me but 5 stars More

by william1ny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 24, 2020 -

Empire Toyota of Huntington responded

Thank you for sharing your 5-star review with us! We are glad to hear that your service visit with us was fantastic, and we hope you will visit us again for your future car needs!

September 22, 2020

Pushy, condescending - I had to argue for over an hour and half for the same deal I negotiated with another dealer in 15 minutes. Tried to leave but they had my keys. Only reason I bought car from here i More

by dyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelly Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
Sep 29, 2020 -

Empire Toyota of Huntington responded

hello dyoung, I apologize for any inconvenience or frustration you experienced at our dealership. We always want our guests to feel well accommodated and I am sorry this was not the case this time. If you would like to further discuss your concerns, please contact Stephen Torrens at 631-498-8302. We hope to hear from you soon.

September 19, 2020

Great service! David was very helpful and explained everything . They took my car last minute and I was so relieved they could. Thanks again David More

by littleangie826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Sep 22, 2020 -

Empire Toyota of Huntington responded

We're so happy that David did a great job and was able to get your car serviced and back on the road quickly! Thanks for sharing your 5-star review with us, and we hope you'll visit again!

September 19, 2020

They did the service in my toyota tacoma nice people there love it in and out love it if I need more I'm going back More

by nahun651
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 22, 2020 -

Empire Toyota of Huntington responded

We're pleased to hear that you had an excellent experience having your Tacoma serviced! Thank you for sharing your 5-star review with us, and we hope you'll visit again for your future car needs!

September 17, 2020

A true professional and calming experience. The waiting room was clean and spaced our properly. Car was done within the time frame given and there was no up sell on anything. More

by DOPEYPBQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Meuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department, Juan Vargas
Sep 18, 2020 -

Empire Toyota of Huntington responded

We're happy to hear that our safety measures met your expectations, and that you had a quick and excellent service experience! Thank you for sharing your 5-star review with us!

September 16, 2020

I was pleased with service - additional service was recommended but I did not feel pressured. Waiting room and amenities are a very nice touch . Thank you More

by JAMESMPANARELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 17, 2020 -

Empire Toyota of Huntington responded

Hi James, We are glad that you had a great service experience! Thank you for sharing your 5-star review with us, and we hope you'll visit again for your future car needs!

September 15, 2020

I have been dealing with Toyota service for several years now, and as a norm, I find the service well above average. The service manager, Romeo Mejia was very helpful. Philip Cascioli More

by beach bum
Recommend Dealer
Yes
Employees Worked With
romeo mejia
Sep 17, 2020 -

Empire Toyota of Huntington responded

Thanks for sharing your 5-star review with us! We are happy to hear that Romeo made your visit a great one, and we hope to work with you again in the future!

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