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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,212 Reviews

2,212 Reviews of Empire Toyota of Huntington - Service Center

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July 16, 2020

The showroom and bathrooms are always clean . Juan and the mechanics are so kind and answer any questions or concerns I might have. Choose Huntington service center.😁😁😁 More

by misseileen710
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 20, 2020 -

Empire Toyota of Huntington responded

Thank you for the wonderful review, Eileen! We are glad that you are so pleased with your experience. It was a pleasure to work with you and we look forward to working with you again in the future.

July 11, 2020

Waiting room was clean and well spacedEveryone kept Waiting room was clean and well spaced Everyone kept their distance The help was very courteous and polite I was glad to see that everyone wore mas More

by jerrysuee
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 13, 2020 -

Empire Toyota of Huntington responded

Thank you for the 5-star review, Jerry! We are glad that you are pleased with your experience. Should you need anything else, please reach out!

July 11, 2020

Great service everyone was sweet and friendly and very professional. I got my inspection done as well!! Although it took longer than expected because it was busy everything was perfect. More

by velasquezkely
Recommend Dealer
Yes
Employees Worked With
Romeo Mejia, Juan Vargas, Rodrigo Arichabala, Qin Zhiwen, Kevin Diaz, , Service Department, Michael Aguilar
Jul 13, 2020 -

Empire Toyota of Huntington responded

Thank you for the great review! We are always happy to read positive feedback from our customers. Please never hesitate to reach out with any questions or concerns moving forward.

July 10, 2020

My 2011 Land Cruiser scheduled service I brought my 2011 in for a scheduled oil and filter change. I was pleasantly surprised when I was able to schedule the service on the same day and wa More

by jvr427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Empire Toyota of Huntington responded

Thank you for the wonderful review! We will be sure to share your kind words with Kelly. We always strive to provide the best and most efficient experiences every time. If there is ever anything else you might need, please never hesitate to give us a call.

July 03, 2020

Good service, quality work but got hit with a 3.5%surcharge of $45.17 on a $1388 bill because I used a charge card. I have to rethink coming here again More

by Myron Pochynok
Recommend Dealer
No
Employees Worked With
Juan Vargas
Jul 20, 2020 -

Empire Toyota of Huntington responded

Myron, we are sorry to read that you are not completely satisfied with your experience. Please reach out to kdrago@eagny.com to discuss this further.

July 02, 2020

William was an excellent service representative who provided great communication. My car was serviced in a timely manner and ready to be picked up at the agreed upon time. More

by titan5732000
Recommend Dealer
Yes
Employees Worked With
William, Service Department
Jul 06, 2020 -

Empire Toyota of Huntington responded

Thank you so much for your review of Toyota of Huntington! We truly appreciate the feedback and hope to hear from you again.

July 02, 2020

Expensive but they do good work Service department is very professional and does great work but expensive. The use genuine Toyota parts and give you the options that you would need More

by ureshs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
Jul 06, 2020 -

Empire Toyota of Huntington responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Toyota of Huntington.

June 30, 2020

Always Professional Called a day before and they were able to give me the appointment. Fast turnaround and professional job. Send timely reminders when service is due. More

by NICHOLAS.POROCHNIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 01, 2020 -

Empire Toyota of Huntington responded

Thank you for the wonderful review, Nicholas! We are glad that we were able to help! Should you need anything else, please reach out!

June 30, 2020

50,000 mile check-up Customer service rep was knowledgeable and explained each item that was needed. Work was done on time and car was clean. A bit expensive though. More

by jack62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zhtwen Qin
Jul 01, 2020 -

Empire Toyota of Huntington responded

Thanks, Jack! We are glad that we were able to assist you. We hope to work with you again in the future.

June 28, 2020

Sunny is a great, attentive and caring service rep. I just came in for my NYS inspection this time but was treated with the same level of respect as I would hope to receive for major work. I was greeted More

by Karrenk
Recommend Dealer
Yes
Employees Worked With
Sunny ??????????, Service Department
Jun 30, 2020 -

Empire Toyota of Huntington responded

Karren, thank you for taking the time to share feedback. We are very happy to know that you are so pleased with your experience at our dealership. We appreciate your kind words and will be sure to share them with the rest of our team. If there is ever anything else you might need, please never hesitate to give us a call.

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