Empire Toyota of Huntington - Service Center

My 2011 Land Cruiser scheduled service I brought my 2011 in for a scheduled oil and filter change. I was pleasantly surprised when I was able to schedule the service on the same day and wa I brought my 2011 in for a scheduled oil and filter change. I was pleasantly surprised when I was able to schedule the service on the same day and was able to wait for the service to be completed. Within a reasonable amount of time I was on my way. Kelly Henry, who has been my service advisor since the beginning took care of me. She knows my car well and always does exactly what was needed. More

Good service, quality work but got hit with a 3.5%surcharge of $45.17 on a $1388 bill because I used a charge card. I have to rethink coming here again 3.5%surcharge of $45.17 on a $1388 bill because I used a charge card. I have to rethink coming here again More

William was an excellent service representative who provided great communication. My car was serviced in a timely manner and ready to be picked up at the agreed upon time. provided great communication. My car was serviced in a timely manner and ready to be picked up at the agreed upon time. More

Expensive but they do good work Service department is very professional and does great work but expensive. The use genuine Toyota parts and give you the options that you would need Service department is very professional and does great work but expensive. The use genuine Toyota parts and give you the options that you would need the most. More

Always Professional Called a day before and they were able to give me the appointment. Fast turnaround and professional job. Send timely reminders when service is due. Called a day before and they were able to give me the appointment. Fast turnaround and professional job. Send timely reminders when service is due. More

50,000 mile check-up Customer service rep was knowledgeable and explained each item that was needed. Work was done on time and car was clean. A bit expensive though. Customer service rep was knowledgeable and explained each item that was needed. Work was done on time and car was clean. A bit expensive though. More

Sunny is a great, attentive and caring service rep. I just came in for my NYS inspection this time but was treated with the same level of respect as I would hope to receive for major work. I was greeted just came in for my NYS inspection this time but was treated with the same level of respect as I would hope to receive for major work. I was greeted immediately upon arrival, given an estimate of when my car would be ready and then kept apprised via text messages. Car was ready at the time promised Sunny went over everything before check out. I am completely satisfied. Thank you Sunny!! More

Staff is very friendly and attentive. The waiting area is spacious and clean. I was kept informed throughout my wait. Service needed was throughly explained. spacious and clean. I was kept informed throughout my wait. Service needed was throughly explained. More

They do a good job! I like the people there and I do Trust them! I wish their prices were better cause I would go there for everything including a simple oil change. I I like the people there and I do Trust them! I wish their prices were better cause I would go there for everything including a simple oil change. I would go for an oil change and wind up spending a few hundred dollars on other things. However everytime I dogo there my car does run and drive alot smoother. More

CREDIT CARD I would not go back as long as you charge a customer service fee to use a credit card to pay for service NO GOOD!!! I would not go back as long as you charge a customer service fee to use a credit card to pay for service NO GOOD!!! More