Empire Toyota of Huntington - Service Center

Service completed as scheduled William took care of things right from the start. Service was on time and was completed in about an hour, no fuss, very efficient. He made sure that a William took care of things right from the start. Service was on time and was completed in about an hour, no fuss, very efficient. He made sure that any questions were answered. More

It's my first time buying a Toyota it was the worst experience ever. I wanted the 4runner premium instead I got the standard when i state that that's not what I agreed upon with the salesperson I was experience ever. I wanted the 4runner premium instead I got the standard when i state that that's not what I agreed upon with the salesperson I was told I must of misunderstood what was said. No body calls you back when you called them when they finally do you're told that the phone lines and internet was down . I wanted some additional accessories added to it such as the running board and remote starter put in I called made an appointment and told them what I was coming there they gave me a 8:30 appointment on Saturday I drop the car off I finally got a called back 3 houthinking my was ready only to be told that they didn't do anything to the car because they have to order the running board and remote starter it is now wednesday and I'm still waiting for them to call so that I can bring back the car to have the running board and alarm install. I should of bought a second car from honda instead because I had no issues when I purchased my honda crv I only went to toyota because my husband wanted the Toyota 4runner More

great Excellent work done by toyota huntington. going there from a long time no issues. always quick cooperative in reasonable prices and in a quick time. n Excellent work done by toyota huntington. going there from a long time no issues. always quick cooperative in reasonable prices and in a quick time. never have to go back for same issue. More

services replace spark plugs . more words more words more words more words more words more words more words more words more words more words more words more words . more words more words more words more words more words more words more words more words more words more words more words more words More

went to service dept, outstanding place 5***** service Needed service on my Toyota , brand new hi tec service department outstanding employees, easy to get to plenty of parking, very nice people no rush o Needed service on my Toyota , brand new hi tec service department outstanding employees, easy to get to plenty of parking, very nice people no rush or drama. More

Great service Very professional. Every time we bring one of our Toyota vehicles for service, we get exceptional customer service. They let you know what service i Very professional. Every time we bring one of our Toyota vehicles for service, we get exceptional customer service. They let you know what service is due on your vehicle and they listen if you have any problems with your car to troubleshoot the problem. More

Well Done by All Excellent communication from when you pull in up until when you leave. The staff are pleasant people to deal with. My car is always repaired properly. Excellent communication from when you pull in up until when you leave. The staff are pleasant people to deal with. My car is always repaired properly. More

Courteous and prompt service My experience with the service department could not have been better. During these difficult times social distancing was practiced and made you feel s My experience with the service department could not have been better. During these difficult times social distancing was practiced and made you feel safe. Thanks! More

Not what I expected The appointment was kept on time and the personnel were courteous. I had a limited problem to address...the car did not start on one occasion and the The appointment was kept on time and the personnel were courteous. I had a limited problem to address...the car did not start on one occasion and the horn alarm sounded spontaneously on two occasions. I ended up with expensive maintenance work that I did not feel was necessary based on the specific nature of my visit. In the end, I am not sure that my problems were addressed and I would have preferred deferring the maintenance work, especially since I received two unsolicited phone calls from the sales department offering to trade in the vehicle. Why would I want to spend $657 on a car that I would then trade in? However I do appreciate the efficiency and courtesy that was extended by your staff. More

Good experience Good customer service, clean facility. Always good communication as to what is recommended. Wait time reasonable. Would go back again for servic Good customer service, clean facility. Always good communication as to what is recommended. Wait time reasonable. Would go back again for service on my Toyota 4 Runner! More