Empire Toyota of Huntington - Service Center
Huntington Station, NY
2,212 Reviews of Empire Toyota of Huntington - Service Center
Great service Very professional. Every time we bring one of our Toyota vehicles for service, we get exceptional customer service. They let you know what service i Very professional. Every time we bring one of our Toyota vehicles for service, we get exceptional customer service. They let you know what service is due on your vehicle and they listen if you have any problems with your car to troubleshoot the problem. More
Well Done by All Excellent communication from when you pull in up until when you leave. The staff are pleasant people to deal with. My car is always repaired properly. Excellent communication from when you pull in up until when you leave. The staff are pleasant people to deal with. My car is always repaired properly. More
Courteous and prompt service My experience with the service department could not have been better. During these difficult times social distancing was practiced and made you feel s My experience with the service department could not have been better. During these difficult times social distancing was practiced and made you feel safe. Thanks! More
Not what I expected The appointment was kept on time and the personnel were courteous. I had a limited problem to address...the car did not start on one occasion and the The appointment was kept on time and the personnel were courteous. I had a limited problem to address...the car did not start on one occasion and the horn alarm sounded spontaneously on two occasions. I ended up with expensive maintenance work that I did not feel was necessary based on the specific nature of my visit. In the end, I am not sure that my problems were addressed and I would have preferred deferring the maintenance work, especially since I received two unsolicited phone calls from the sales department offering to trade in the vehicle. Why would I want to spend $657 on a car that I would then trade in? However I do appreciate the efficiency and courtesy that was extended by your staff. More
Good experience Good customer service, clean facility. Always good communication as to what is recommended. Wait time reasonable. Would go back again for servic Good customer service, clean facility. Always good communication as to what is recommended. Wait time reasonable. Would go back again for service on my Toyota 4 Runner! More
The wait time was just what I expected and Juan was really helpful and explained everything properly. I love coming to here, the atmosphere is great and I get exactly what I want. really helpful and explained everything properly. I love coming to here, the atmosphere is great and I get exactly what I want. More
Toyota of Huntington does it again! Even during these hard times they are there for you. They took every precaution to ensure my safety and well being. They serviced my car and even di Even during these hard times they are there for you. They took every precaution to ensure my safety and well being. They serviced my car and even disinfected the inside before giving it back to me! what more can I say, other than the staff who took care of me - Rodrigo was on the ball and very reassuring that what was needed was what was done...The team there Rodrigo, Juan, Kelly and others are always so pleasant to work with. Thanks for all you do! More
Toyota of Huntington I have an amazing experience! Very knowledgeable agents, friendly and eassy to deal with them. Hightly recommend it! My family and I we are very satisfy! knowledgeable agents, friendly and eassy to deal with them. Hightly recommend it! My family and I we are very satisfy! More
prompt & efficient service easy drop off on Tues. nite for car pick-up on Wed. morning. Staff and store were wearing masks and the place was clean-good social distancing. easy drop off on Tues. nite for car pick-up on Wed. morning. Staff and store were wearing masks and the place was clean-good social distancing. More