Empire Toyota of Huntington - Service Center

Not what I expected The appointment was kept on time and the personnel were courteous. I had a limited problem to address...the car did not start on one occasion and the The appointment was kept on time and the personnel were courteous. I had a limited problem to address...the car did not start on one occasion and the horn alarm sounded spontaneously on two occasions. I ended up with expensive maintenance work that I did not feel was necessary based on the specific nature of my visit. In the end, I am not sure that my problems were addressed and I would have preferred deferring the maintenance work, especially since I received two unsolicited phone calls from the sales department offering to trade in the vehicle. Why would I want to spend $657 on a car that I would then trade in? However I do appreciate the efficiency and courtesy that was extended by your staff. More

Good experience Good customer service, clean facility. Always good communication as to what is recommended. Wait time reasonable. Would go back again for servic Good customer service, clean facility. Always good communication as to what is recommended. Wait time reasonable. Would go back again for service on my Toyota 4 Runner! More

The wait time was just what I expected and Juan was really helpful and explained everything properly. I love coming to here, the atmosphere is great and I get exactly what I want. really helpful and explained everything properly. I love coming to here, the atmosphere is great and I get exactly what I want. More

I like service, I’m Very sastiface, I recommend this servicio, I love customer service, and Toyota the best and Toyota the best Toyota first servicio, I love customer service, and Toyota the best and Toyota the best Toyota first More

Toyota of Huntington does it again! Even during these hard times they are there for you. They took every precaution to ensure my safety and well being. They serviced my car and even di Even during these hard times they are there for you. They took every precaution to ensure my safety and well being. They serviced my car and even disinfected the inside before giving it back to me! what more can I say, other than the staff who took care of me - Rodrigo was on the ball and very reassuring that what was needed was what was done...The team there Rodrigo, Juan, Kelly and others are always so pleasant to work with. Thanks for all you do! More

Toyota of Huntington I have an amazing experience! Very knowledgeable agents, friendly and eassy to deal with them. Hightly recommend it! My family and I we are very satisfy! knowledgeable agents, friendly and eassy to deal with them. Hightly recommend it! My family and I we are very satisfy! More

prompt & efficient service easy drop off on Tues. nite for car pick-up on Wed. morning. Staff and store were wearing masks and the place was clean-good social distancing. easy drop off on Tues. nite for car pick-up on Wed. morning. Staff and store were wearing masks and the place was clean-good social distancing. More

I received excellent service at your facility The staff was extremely professional and thoughtful The waiting area was very clean and welcoming something especially needed during the current health emergen was extremely professional and thoughtful The waiting area was very clean and welcoming something especially needed during the current health emergency 5 stars for all More

Great quick service. Everyone was friendly and wait area was clean. I had my 10k service which was free! Start to finish was within an hour was clean. I had my 10k service which was free! Start to finish was within an hour More

Service is great! However I totally disagree their policy of charging 2.75% for use of your credit card! That’s way overboard and ridiculous of charging 2.75% for use of your credit card! That’s way overboard and ridiculous More