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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,207 Reviews

2,207 Reviews of Empire Toyota of Huntington - Service Center

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February 07, 2020

Everyone was very professional and considerate. All my Everyone was very professional and considerate. All my needs were taken care of in a quick and professional manner I will definitely us this service More

by MAIMA16
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Feb 11, 2020 -

Empire Toyota of Huntington responded

Thank you for your continued patronage. It is our pleasure to provide professional and considerate service. We appreciate your time and ask that you give us a call if you need any further assistance. We will be glad to help.

February 06, 2020

I Always take my car for service here since I got it and the Service is always excellent. Juan is the best. Thanks a lot. More

by Eva
Recommend Dealer
Yes
Employees Worked With
Service Department, Juan Vargas
Feb 11, 2020 -

Empire Toyota of Huntington responded

It is our pleasure to continuously provide excellent service, Eva. Juan is truly exceptional at providing our customers with a quality experience. Thank you for your positive feedback and time. Give us a call if you need anything else.

February 06, 2020

The scheduled appointment was timely, the waiting area very comfortable and the service was done within 1/2 hour. It Couldn't have been better. More

by rpollichino
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 11, 2020 -

Empire Toyota of Huntington responded

Your positive feedback is truly appreciated. We take great pride in providing timely and quality assistance. Should you need anymore service in the future, we ask that you please give us a call. Thank you for your time.

February 06, 2020

Great Job My car was checked out, the work needed was explained to me and was completed at a reasonable price while I waited. Future maintenance required was al More

by Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 11, 2020 -

Empire Toyota of Huntington responded

Thank you for taking the time to share your experience and provide positive feedback on your visit. We look forward to providing you with more quality assistance in the future. Should you need anything, do not hesitate to give us a call.

February 05, 2020

Great service as always! Thanks to the whole team for been such a great team for so many years! Special Thank you to Kelly Henry, Richard Kuplen and his son Richard, Gianni. More

by yaroslavfadeyev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Empire Toyota of Huntington responded

Thank you for your kind sentiments and continued patronage! It is our pleasure to provide consistent quality service. We appreciate your time and will make sure our staff is aware of your comments.

February 05, 2020

Well done the facility was attractive, clean, and comfortable.. The service people were prompt, knowledgable, and polite. They kept us informed of progress and More

by psuedon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Martin
Feb 06, 2020 -

Empire Toyota of Huntington responded

We are glad you enjoyed our new facility and that our service people could provide you with such prompt knowledgeable service. Thank you for taking the time to share your kind sentiments on your experience. We will be more than happy to assist you again in the future. Don't hesitate to give us a call.

February 04, 2020

Wait wait wait wait wait Had an appointment for an oil change at 3:45. Sat there until they were closing at 7pm. My car wasn't first seen until I was there for nearly an hou More

by cnlwren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Feb 19, 2020 -

Empire Toyota of Huntington responded

We are saddened to see your feedback and apologize for your extended wait. Please contact us at kdrago@eagny.com at your earliest convenience. With your insight, we would like to prevent this from ever happening again and make sure that your next visit with us is a true five star experience.

February 04, 2020

Oil Change Regular oil change. Service rep was quick to accept me and get paperwork finished. Answered questions but didn't pressure me for service that i'm not More

by sagejoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 06, 2020 -

Empire Toyota of Huntington responded

Joe, we are glad our service could be of such convenience. Thank you for sharing your feedback. If you need anything, please feel free to give us a call.

February 01, 2020

Thorough and excellent car maintenanceHelpful and Thorough and excellent car maintenance Helpful and thoughtful, for example I was advised that the rear brakes will need replacement soon, but will be More

by kohans
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo, Service Department, Juan Vargas, Michelle Micalizzi, Anna Vargas
Feb 03, 2020 -

Empire Toyota of Huntington responded

We strive to provide the best service possible, and are glad your experience reflects that. Thank you for taking the time to share your positive feedback with us. We will be more than glad yo help with your brakes once you are ready to do so. If you have any questions, or concerns, make sure to give us a call.

February 01, 2020

Very good place to service your Toyota. Straight forward as expected! I've been here before... this time accepting the courtesy ride back and forth helped with my day's schedule. David, my service advisor, More

by JCMOSKOS
Recommend Dealer
Yes
Employees Worked With
David
Feb 03, 2020 -

Empire Toyota of Huntington responded

Thank you for your positive feedback on our service and David's advisement! We were more than happy to provide the professional assistance you were looking for. If you need anything else, please let us know.

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