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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,214 Reviews

2,214 Reviews of Empire Toyota of Huntington - Service Center

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February 06, 2020

Great Job My car was checked out, the work needed was explained to me and was completed at a reasonable price while I waited. Future maintenance required was al More

by Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 11, 2020 -

Empire Toyota of Huntington responded

Thank you for taking the time to share your experience and provide positive feedback on your visit. We look forward to providing you with more quality assistance in the future. Should you need anything, do not hesitate to give us a call.

February 05, 2020

Great service as always! Thanks to the whole team for been such a great team for so many years! Special Thank you to Kelly Henry, Richard Kuplen and his son Richard, Gianni. More

by yaroslavfadeyev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Empire Toyota of Huntington responded

Thank you for your kind sentiments and continued patronage! It is our pleasure to provide consistent quality service. We appreciate your time and will make sure our staff is aware of your comments.

February 05, 2020

Well done the facility was attractive, clean, and comfortable.. The service people were prompt, knowledgable, and polite. They kept us informed of progress and More

by psuedon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Martin
Feb 06, 2020 -

Empire Toyota of Huntington responded

We are glad you enjoyed our new facility and that our service people could provide you with such prompt knowledgeable service. Thank you for taking the time to share your kind sentiments on your experience. We will be more than happy to assist you again in the future. Don't hesitate to give us a call.

February 04, 2020

Wait wait wait wait wait Had an appointment for an oil change at 3:45. Sat there until they were closing at 7pm. My car wasn't first seen until I was there for nearly an hou More

by cnlwren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Feb 19, 2020 -

Empire Toyota of Huntington responded

We are saddened to see your feedback and apologize for your extended wait. Please contact us at kdrago@eagny.com at your earliest convenience. With your insight, we would like to prevent this from ever happening again and make sure that your next visit with us is a true five star experience.

February 04, 2020

Oil Change Regular oil change. Service rep was quick to accept me and get paperwork finished. Answered questions but didn't pressure me for service that i'm not More

by sagejoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 06, 2020 -

Empire Toyota of Huntington responded

Joe, we are glad our service could be of such convenience. Thank you for sharing your feedback. If you need anything, please feel free to give us a call.

February 01, 2020

Thorough and excellent car maintenanceHelpful and Thorough and excellent car maintenance Helpful and thoughtful, for example I was advised that the rear brakes will need replacement soon, but will be More

by kohans
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo, Service Department, Juan Vargas, Michelle Micalizzi, Anna Vargas
Feb 03, 2020 -

Empire Toyota of Huntington responded

We strive to provide the best service possible, and are glad your experience reflects that. Thank you for taking the time to share your positive feedback with us. We will be more than glad yo help with your brakes once you are ready to do so. If you have any questions, or concerns, make sure to give us a call.

February 01, 2020

Very good place to service your Toyota. Straight forward as expected! I've been here before... this time accepting the courtesy ride back and forth helped with my day's schedule. David, my service advisor, More

by JCMOSKOS
Recommend Dealer
Yes
Employees Worked With
David
Feb 03, 2020 -

Empire Toyota of Huntington responded

Thank you for your positive feedback on our service and David's advisement! We were more than happy to provide the professional assistance you were looking for. If you need anything else, please let us know.

February 01, 2020

The best service center in New York, Bagels, coffee, The best service center in New York, Bagels, coffee, clean , Been a customer for more than 10 Years, every one in service is great, respectful, tha More

by VARGAS2591
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Feb 03, 2020 -

Empire Toyota of Huntington responded

It was our pleasure to provide you a quality service experience! Your patronage over the past decade is unmatched. Thank you for your time and positive feedback. Give us a call should you need anything else!

January 31, 2020

Best service experience of any dealership I’ve ever been to. The service people immediately greet you and take the car in. Extremely friendly and attentive. Large, clean, quiet Waiting area with fresh Sta More

by jhanson2
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 03, 2020 -

Empire Toyota of Huntington responded

It is our pleasure to provide a friendly and convenient service experience to all of our customers. Thank you for your kind sentiments and five star rating. We are happy to be of service anytime. Give us a call should you need anything.

January 31, 2020

Going there for decades and likely to continue I am a big fan of Toyotas, every one I have owned has been reliable and long lasting. When I bought my first Prius (2006) I decided to use the dealer' More

by frankimbur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department, Juan Vargas
Feb 03, 2020 -

Empire Toyota of Huntington responded

We are glad to continually provide you with quality service, and truly appreciate your continued patronage over the past 14 years. Feel free to give us a call if there is anything you should need. Thank you for taking the time to share your kind feedback.

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