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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,214 Reviews

2,214 Reviews of Empire Toyota of Huntington - Service Center

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January 30, 2020

I thought I was getting an oil change. Didn’t realize it was an oil level check until I got home. I’ll have to reschedule to get an oil change More

by Wcardoza
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 30, 2020 -

Empire Toyota of Huntington responded

We are sorry to read of any inconvenience that occurred during your visit. Please reach out to kdrago@eagny.com or lsantos@eagny.com to discuss this further.

January 30, 2020

Excellent service Brought my minivan in for an oil change. Needed front axels and rear brakes. Service manager got me a brand new Prius as a loaner. Was able to use More

by KenK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Geekie, Service Department
Jan 30, 2020 -

Empire Toyota of Huntington responded

Thank you for the great review, Ken! We are happy to help! Please never hesitate to reach out with anything else you might need.

January 29, 2020

David was very helpful. He was very friendly and very responsive to my questions. We didn’t have to wait long to get the help we need. More

by MLO212
Recommend Dealer
Yes
Employees Worked With
David
Jan 30, 2020 -

Empire Toyota of Huntington responded

Thank you for the kind words! We will be sure to share them with David. Should you need anything else, please reach out!

January 29, 2020

A positive and thorough experience. Good customer service. Quick, easy and very informative. The entire staff is very well trained and professional. Very friendly and helpful. I plan More

by JUNEDEMARCO1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Arias
Jan 30, 2020 -

Empire Toyota of Huntington responded

Thank you for the great review! We appreciate your compliments and always strive to provide the best experience every time. Please don't hesitate to let us know if there is anything you might need in the future.

January 27, 2020

This dealership is always concerned that your relationship with them is cordial and professional. They explain what they will do and review after what they accomplished. They are available to ans More

by NICHOLAS.POROCHNIA
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 28, 2020 -

Empire Toyota of Huntington responded

Thank you for the kind words, Nicholas! We are happy to help! We are glad to know that you are always satisfied with us. We appreciate your business and please never hesitate to reach out with any questions or concerns.

January 26, 2020

We are a Toyota family for over 25 years. We drove in to Huntington Toyota service at 3 p.m. on Saturday and by 4 we got a call back with the diagnosis of our problem.. while I have found that other departm More

by Rx4me47
Recommend Dealer
Yes
Employees Worked With
Rob Geeki, Service Department
Jan 28, 2020 -

Empire Toyota of Huntington responded

Thank you for taking the time to share this wonderful review of your experience. We appreciate your loyalty! We will be sure to share your compliments with the rest of our team. It was a pleasure to work with you and please never hesitate to reach out with any questions or concerns moving forward.

January 25, 2020

Always Happy! Excellent service and care is given. Kelly made everything go smoothly. Over ten years of going to Huntington Toyota for service without one complaint More

by Jamesmyer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Empire Toyota of Huntington responded

James, your continued patronage over the past decade is unlike any other. We appreciate your time and positive feedback on Kelly. We are pleased to continuously meet your expectations without fail. Please feel free to give us a call should you need anything. Thank you.

January 25, 2020

I purchased 4 new tires. Later that day the tire pressure monitoring light came on due to a leak in one of the tire valves. I called to let the dealer know. I went back the next day for the repair More

by disappointed customer
Recommend Dealer
No
Employees Worked With
Service Department
Feb 11, 2020 -

Empire Toyota of Huntington responded

We are saddened to see your feedback and ask that you please contact lsantos@eagny.com at your earliest convenience. We would like to discuss this situation further and would like to provide you with the service you deserve. Thank you.

January 24, 2020

Service was awesome! It is always a pleasure dealing with Toyota Service Dept of Huntington. They are fast, honest and salesperson is very friendly and courteous! The wa More

by lklj1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Bonilla, Service Department
Jan 27, 2020 -

Empire Toyota of Huntington responded

We are happy to see your most recent experience was a positive one. Thank you for your kind words and five star ratings. It is always our pleasure to provide quality and attentive care to our guests and their vehicles. Should you need anything, please feel free to give us a call.

January 24, 2020

The service dept is the best. Kelly is wonderful always has a smile on and goes the extra mile to make sure everything has been taken care of. She is very professional and a pleasure to be around And the m More

by twitty2
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Empire Toyota of Huntington responded

Thank you for your kind feedback on Kelly and Kippy! We are glad they both could show you true 5-star customer service. We appreciate your time and hope you will reach out to us should you need anything else.

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