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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,206 Reviews

2,206 Reviews of Empire Toyota of Huntington - Service Center

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January 04, 2020

review of work done on 1/7/19 Service advisor was well informed and helpful. In & out in 1 1/2 hours-great. The advisor was able to save me money with an additional credit I did no More

by louis sommo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodrigo Arichabala
Jan 08, 2020 -

Empire Toyota of Huntington responded

Thank you for taking the time to share feedback, Louis. If there is ever anything else you might need, please never hesitate to give us a call.

January 03, 2020

Quick I pulled into the service bay at 2:30 New Years Eve without calling ahead and received a quick oil change. In and out in an hour. More

by aNYsurfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

Empire Toyota of Huntington responded

Thank you for taking the time to leave us your positive feedback! We are happy to read we got you in and out quick on New Years Eve!

January 03, 2020

10k Toyota Care service on my Rav4 was fast convenient and efficient. In and out in less than 45 minutes. Highly recommend this service center! More

by Macpasal
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 07, 2020 -

Empire Toyota of Huntington responded

Thank you for the great recommendation and review!

January 02, 2020

Incompetent technicians Whenever I take my car to the service center at 370 Oakwood, the job is never done properly requiring me to revisit them. Who has time to keep going b More

by Yanyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Jan 17, 2020 -

Empire Toyota of Huntington responded

We are very sorry to read this review and apologize for any frustration this may have caused on your end. We will be sure to discuss this feedback with our team to make sure an experience like this does not happen again. Please reach out to Keith at kdrago@eagny.com so we can discuss this further with you.

December 30, 2019

Good service Appt. Pleasantly surprised Easy NYS inspection and oil change I n my 6 cyl RaV4 which we love for its power. Kelly was good. More

by Jjinpatch
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
Jan 02, 2020 -

Empire Toyota of Huntington responded

We appreciate you taking the time to share feedback following your NYS inspection and oil change. We're pleased to know our standard for exceptional service was reflected during your visit, and we hope you'll reach out if you need anything else in the future!

December 30, 2019

oil change It was a cordial and good visit. The waiting period was as expected. Hope to continue with the great service. Thank you so much. Happy and Health More

by LUCERO12052
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 02, 2020 -

Empire Toyota of Huntington responded

Thank you for the 5-star review. We strive to provide exceptional service, and we're pleased to know this was reflected in your experience. If you need anything else, please reach out!

December 29, 2019

I am very satisfied Excellent service. Very professionals. I definitely would recommed this place for service your vehicle. Happy happy Satisfied satisfied They a More

by MINCHOSABILLON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas, Michelle Micalizzi
Dec 31, 2019 -

Empire Toyota of Huntington responded

Thank you for taking the time to share feedback. We appreciate all of your kind words. We hope you won't hesitate to give us a call with any questions moving forward.

December 28, 2019

Nice peeps,I was in & out quickly.Gustavson very personable..they rotated my tires and did an oil change as i inquired if they use synthetic oil & he said yes,,TG More

by garyvrod
Recommend Dealer
Yes
Employees Worked With
Gustavo Vasconcello, Service Department, Toyota ext 418
Dec 31, 2019 -

Empire Toyota of Huntington responded

Thank you for the great review, Gary! We are always happy to help! If you need anything else in the future, please reach out!

December 27, 2019

Service is fantastic ! I never had a bad experience, always fast friendly service, very personable staff! They always call to confirm and are willing to work with my schedule! I highly recommend Toyot More

by CEMENTHEAD282
Recommend Dealer
Yes
Employees Worked With
Service Department, Kendell Kensell
Dec 30, 2019 -

Empire Toyota of Huntington responded

Thank you for the great review! We always strive to provide the best experience every time. We appreciate your recommendation and please give us a call if you are in need of anything else.

December 26, 2019

The best service Short notice on Christmas Eve they took me in. Can’t beat that. I asked them to look at a few things that I had concerns with and they were able to ma More

by 62 MPG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 27, 2019 -

Empire Toyota of Huntington responded

Thank you for the great review, Ray! We are always happy to help! Should you need anything else, don't hesitate to reach out.

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