Back

Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,222 Reviews

2,222 Reviews of Empire Toyota of Huntington - Service Center

Sort by
December 17, 2019

Great service Great. Awesome. Super. Amazing. Quality. Spectacular. Recommend. They are really good and I recommend them to everybody. Great service, quality an More

by MICHAELBRUNO12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star review and recommendation, Michael. We strive to provide exceptional service, and we're pleased to know this was reflected in your experience. Should you need anything else, please reach out!

December 16, 2019

TERRIBLE SERVICE Sunny, from Service, lacks professionalism and has a rude attitude. I am never coming back to this service center. I am disappointed because I've been More

by annoyed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sunny
Jan 02, 2020 -

Empire Toyota of Huntington responded

We never want anyone to feel disappointed with our quality of service, and we apologize if we were not able to exceed your expectations during your last visit. We would like to discuss this with you further, and we hope you'll reach out to kdrago@eagny.com or lsantos@eagny.com at your earliest convenience.

December 16, 2019

Efficient professional accomodating Easy to book appointments. Efficient orofessional custoner service reps who offered rides or a loaner when i decided nit to stay foe the maibtenance n More

by Sczarnomski7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo, Service Department
Dec 17, 2019 -

Empire Toyota of Huntington responded

Thank you for the kind words on our service team!

December 16, 2019

Good experience My battery died on my car Saturday. It was 2:45 by the time I called in and Rob was nice enough to schedule a time for me to come in an hour later and More

by CHRISTIEHENRIQUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 17, 2019 -

Empire Toyota of Huntington responded

Christie, thank you for the kind words on Rob and the rest of our service team! We are happy to get you back on the road safely and quickly.

December 15, 2019

Great service William is the best, most helpful and courteous advisor. All of the work was done, the car was immaculate when finished. I no longer dread having to b More

by babyowls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William , Service Department
Dec 17, 2019 -

Empire Toyota of Huntington responded

Thank you for the kind words on your time with William!

December 13, 2019

Very efficient and friendly service. Nice waiting room, clear explanation, convenient hours and location,, and I like it that when the service required more than one day, a car is provided for use in the m More

by Lynette id123
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 16, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star review, Lynette. We strive to provide accommodating, professional, and knowledgeable service, and we're pleased to know this was reflected in your experience. Should you need anything else, please reach out!

December 13, 2019

Professional service department, excellent customer service. I always wait for my car to be serviced because service area is great; clean, comfortable, wifi, bagels and coffee!! More

by ckv
Recommend Dealer
Yes
Employees Worked With
Sunny, Service Department
Dec 16, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star review. We're happy to know our service area continues to provide you with a comfortable place to wait for your vehicle. Please reach out if you need anything else in the future!

December 13, 2019

Huh?!? How did other customer pick up my car as a loaner? T4Rnr ‘19 Ltd Ed. 2hrs gone = Complimentary exterior car wash x 1 ? They asked me is there anything More

by CBEMCBEM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service Department
Dec 30, 2019 -

Empire Toyota of Huntington responded

We are sorry to read this review and apologize for any miscommunication that occurred. We will be sure to look into this feedback right away and make sure an experience like this does not happen again. Please reach out to kdrago@eagny.com or lsantos@eagny.com so we can discuss this further.

December 12, 2019

I’m very unhappy unfortunately I was not told the truth about a 5,000 mile oil change. This was suppose to be done and was not. When you research your vehicle type it tells you exactly what should be done. More

by Chrissy
Recommend Dealer
No
Employees Worked With
William Bonilla , Service Department
Dec 27, 2019 -

Empire Toyota of Huntington responded

Chrissy, we are very sorry to read this review. Please reach out to kdrago@eagny.com or lsantos@eagny.com at your earliest convenience so we can discuss this further.

December 12, 2019

ANOTHER GOOD VISIT I came to the shop concerned because my check VSC light was on. I thought it could lead to a lengthy and costly repair. Juan Vargas quickly came to More

by SATISFIED CUSTOMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Dec 16, 2019 -

Empire Toyota of Huntington responded

We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know our standards for transparent, knowledgeable, and thorough service were reflected in your experience. If you need anything else, please reach out!

...
124
...