Empire Toyota of Huntington - Service Center

excellant service department the service department was excellent and my car was done sooner that anticipated...the loaner car I was given was awesome as well...the whole process the service department was excellent and my car was done sooner that anticipated...the loaner car I was given was awesome as well...the whole process at the dealership took less than one hour..amazing. More

2019 RAV4 1st Service This is our 6th RAV4 we’ve leased through Huntington Toyota so obviously we are happy with the Dealer/Service experience. The Service Advisor, Willia This is our 6th RAV4 we’ve leased through Huntington Toyota so obviously we are happy with the Dealer/Service experience. The Service Advisor, William Bonilla, was professional and courteous as usual. There were however a few issues with the service that I want to bring to your attention. The engine/transmission ECU was re-flashed per TSB to correct an acceleration hesitation. Issue #1: After the re-flash the tire pressure warning light stayed on even though the tire pressure was correct. I was told this should go away after driving 20 minutes or so. After 30 miles the light was still on so I brought the car back, which at the time was very inconvenient and out of my way. After investigation I was told that due to the re-flash the tire pressure threshold was reset to 38 PSI meaning the light wouldn’t turn off unless the pressure was above 38 PSI. The threshold was adjusted and the warning light is now off. -Why would the default be 38 PS!? -Was this step missed in the re-flash process? Issue #2: When I got home I noticed the passenger side glove box was on the floor. Not a big deal to re-install but for someone else it may have necessitated another trip back to the service department! More

Kelly was super nice and easy to works with! Great service, feel like I'm getting what expect to get done and not feeling like I have to pay more than I thought for services not needed. Great service, feel like I'm getting what expect to get done and not feeling like I have to pay more than I thought for services not needed. More

Scheduled service of my 2011 Land Cruiser Scheduled maintenance is always performed in a timely manner with never any issues. I am alway able to get an appointment for service at my convenienc Scheduled maintenance is always performed in a timely manner with never any issues. I am alway able to get an appointment for service at my convenience. More

Very friendly, good service. I have gotten my 2007 Yaris inspected at Huntington Toyota for thirteen years, have never had a problem, the advisors are always very friendly and hel I have gotten my 2007 Yaris inspected at Huntington Toyota for thirteen years, have never had a problem, the advisors are always very friendly and helpful, plus free bagels and coffee. More

Front Ball Joints leaking grease During an oil change/tire rotation the service dept discovered that I was leaking grease from my front ball joints. The advisor (Sunny) mentioned tha During an oil change/tire rotation the service dept discovered that I was leaking grease from my front ball joints. The advisor (Sunny) mentioned that it was not a serious problem now. But he recommended that if I was planning on keeping the vehicle for a couple more years that it would be advisable to get the work done. Sunny gave me full breakdown of what the work would cost. There were no surprises. He didn't pressure me into having the repair work done, which I appreciated. He gave me a good price and I had the work done. More

This service location is fantastic. Short waits, very helpful staff (especially Gus V) and great amenities. Bagels and coffee while you wait. Would highly recommend Gus's services, as Short waits, very helpful staff (especially Gus V) and great amenities. Bagels and coffee while you wait. Would highly recommend Gus's services, as well as the other associates. Fair pricing and personable staff. Thanks again, everyone! -Chris More

Great service department As always, the service provided by Toyota of Huntington was excellent. The associates were polite and helpful and the service person did a great job! As always, the service provided by Toyota of Huntington was excellent. The associates were polite and helpful and the service person did a great job! More

Great Toyota service experience! Juan was terrific as always! He is professional and genuinely cares about the customer. He kept me updated with every step of the process. A true g Juan was terrific as always! He is professional and genuinely cares about the customer. He kept me updated with every step of the process. A true gem! More

Work well done. Excellent job, no hassle. Everything went well. Love get my vehicle serviced at this toyota service center in future and beyond. Courteous employees Excellent job, no hassle. Everything went well. Love get my vehicle serviced at this toyota service center in future and beyond. Courteous employees and service advisor Mr. Gus vasconcelos. More