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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,200 Reviews

2,200 Reviews of Empire Toyota of Huntington - Service Center

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November 12, 2019

Toyota of Huntington is the best! I've been a customer of Toyota Huntington for many years. I continue to do business with them because they are always professional, respectful and kn More

by LESPARZA1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz MacFall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus, Service Department, Toyota ext 418, Juan Vargas, Stephen Torrens
Nov 14, 2019 -

Empire Toyota of Huntington responded

Thank you for the kind words and years of continued patronage!

November 11, 2019

I took my car in for inspection, oil change and tire rotation. Juan personally took care of the details. I was in and out within an hour. I often request for him because he knows my needs before I ask More

by Nanc
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Nov 13, 2019 -

Empire Toyota of Huntington responded

We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know our standards for prompt, professional, and thorough service are always reflected in your experience. Please reach out if you need anything else in the future!

November 09, 2019

Juan Vargas, my tech rep, was extremely helpful. He provided me with my options and made my decision making very easy. I felt as though my needs were being addressed by someone who cared. More

by AJ
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Nov 12, 2019 -

Empire Toyota of Huntington responded

Thank you for the great review! If there is ever anything else you might need, please don't hesitate to give us a call.

November 09, 2019

Great and friendly service Were ready for me when I got there. Did their work quickly and professionally. Got us in and out quickly. Kept me informed with updates. More

by NICHOLAS.POROCHNIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 12, 2019 -

Empire Toyota of Huntington responded

Thank you for sharing feedback, Nicholas. Should you need anything else, please reach out.

November 09, 2019

a routine service, vut i did need a new battery. Long wait. it was a routine service, but I did have to get a new battery. whole experience, costly! But Rodrigo is professional and polite and kept me up to da More

by linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo
Nov 12, 2019 -

Empire Toyota of Huntington responded

Linda, thanks for taking the time to share feedback. If you need anything else in the future, please reach out.

November 09, 2019

Customer Service was great, service was excellent . Everything was on time. Personnel at service was great. They receive you with joy. Customer service was excellent. The guy who dealt with me was phen More

by KWAMEAFARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 12, 2019 -

Empire Toyota of Huntington responded

Thank you for sharing this wonderful review. We always strive to provide the best services every time. Please give us a call if there is anything you may need.

November 09, 2019

Made appointment for vehicle to be serviced, advised 1-1/2 hour wait? Actually took 2 hours + for a 5,000 mile check up? Absolutely overbooked appointments for the day, not good customer service! More

by Bubba17
Recommend Dealer
No
Employees Worked With
W. Bonilla, Service Department
Nov 25, 2019 -

Empire Toyota of Huntington responded

We are sorry to read this review. Please understand that we have many customers that also come in with their vehicles that have issues that may take some time which may prolong vehicles being serviced. Please reach out to kdrago@eagny.com or lsantos@eagny.com so we can discuss this further.

November 09, 2019

Rob Geekie was a wonderful . The service was very good. He is nice and helpful. He helped and advised me . He answered all my questions about the car service. More

by Hakan.
Recommend Dealer
Yes
Employees Worked With
Rob Geekie
Nov 12, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star review. We will be sure to share your kind words with Rob. Please let us know if you have any questions.

November 07, 2019

Is Great all staff are very professional the wait time is fast there is no other place like you guys I’m very happy with the services very More

by Littleana
Recommend Dealer
Yes
Employees Worked With
Larry Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsie Aragon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willians and other who picture I don’t see or they name , Service Department
Nov 08, 2019 -

Empire Toyota of Huntington responded

Thank you for sharing feedback, Ana. We are glad that you are so pleased with your experience with us. We hope you won't hesitate to give us a call with any questions moving forward.

November 07, 2019

all good Went in for an oil change, tire rotation, and maintenance; wound up with new front brakes too! I did not intend to spend over $400 on this visit. It More

by minesean
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 11, 2019 -

Empire Toyota of Huntington responded

Thank you for the honest feedback. Please stop back in if there is anything else we can do.

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