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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,199 Reviews

2,199 Reviews of Empire Toyota of Huntington - Service Center

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June 05, 2019

Wonderful people and great service! I have never had a bad experience at this dealership - everyone is helpful and friendly, and the work is done right the first time. Thank you! More

by Melanie Weiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Empire Toyota of Huntington responded

We appreciate the kind words, Melanie! If you ever need anything else, please don't hesitate to reach out.

June 04, 2019

It’s been better Brought the car in for basics: oil change, tune up, tire rotation, inspection. Inspection equipment wasn’t working so had to come back later in the da More

by PALOFASO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will , Service Department
Jun 06, 2019 -

Empire Toyota of Huntington responded

Thank you for the honest feedback. We're sorry for any disappointment, but hope this won't limit you from coming to us again the next time you may be in need.

June 01, 2019

Ripped off at Huntington Toyota During an oil change visit, it was suggested by "Gus" that I should change the spark plugs. since the car had just turned 100K miles, I though it a go More

by girlstochat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
"Gus"
Jun 17, 2019 -

Empire Toyota of Huntington responded

We are sorry to read this feedback. We work hard to provide honest and consistent service and customer care, and we apologize if you do not agree. Please give us a call to discuss this matter.

June 01, 2019

On time I was able to schedule at my convenience, I was seen right away, DK the week was complete d very quickly as I waited for the vehicle More

by DSGTKARAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustave , Service Department
Jun 03, 2019 -

Empire Toyota of Huntington responded

We're glad we could help! Thank you for choosing us. Please let us know if there is anything else we can do for you.

June 01, 2019

Par excellent! Kelly is the best! Extremely knowledgeable and pleasant nine years running. Kelly is always pleasant and thorough.Would highly recommend servicing wit More

by Jamesmyer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Empire Toyota of Huntington responded

Thank you for coming in! We're glad that you are satisfied with Kelly's help and the service on your car. We hope you reach out if there is anything else that we can help you with.

May 31, 2019

Excellent! Rob was very helpful with what was needed and explaining everything in detail. He handled all my needs and made the process very easy.......very profe More

by crandello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Geekie
Jun 03, 2019 -

Empire Toyota of Huntington responded

Thank you so much! We will be sure to pass your kind words along to Rob. Please stop in if there is anything else we can do for you.

May 30, 2019

Great service, very courteous, clean and friendly I had taken my car to other dealers and was very dissatisfied with the service and work. Finally, i had a dealer that listen to the issue with the car More

by Rgoi01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan, Henr, Juan Vargas
Jun 03, 2019 -

Empire Toyota of Huntington responded

Thank you for coming to us! We're glad that we could help get your problem fixed on the first visit. Please let us know if there is anything else we can do for you.

May 30, 2019

great im up from florida and needed mantainance and Toyota of huntington took me in the next day and performed all work needed in a timely fashion thx jim More

by jbyrne1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 03, 2019 -

Empire Toyota of Huntington responded

We're glad we could help! Let us know if there is anything else we can do for you during your visit.

May 29, 2019

Excellent service Kelly Henry is an amazing service advisor. Because of her knowledgeable service I continue to work with her. My car is always ready within the time fr More

by IWOODHATE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Empire Toyota of Huntington responded

We're glad to hear that! We will be sure to pass your kind words along to Kelly. Please let us know if there is anything else we can do to help you.

May 28, 2019

SunRoof Leak This Service Center in Huntington was very thorough with investigating why my sunroof in my highlander was leaking into the driver side floor. They d More

by RDH2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
May 30, 2019 -

Empire Toyota of Huntington responded

We're glad you are so pleased with the service we provided in your experience. If you ever need anything else, you are more than welcome to give us another call. Take care!

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