Empire Toyota of Huntington - Service Center

Honest Accomadating and Professional Service Dept. Staff I have been coming to this service dept since i bought my corolla and have been using Kelly as she was recommended by the dealership,even though i hav I have been coming to this service dept since i bought my corolla and have been using Kelly as she was recommended by the dealership,even though i have a toyota service dept 5 minutes from where i live i travel 50 minutes to huntington as i have been extremely happy with the honesty of the repairs needed, and kelly always finds me discounts on my repairs , if i had a issue with a repair ,i was able to bring the car back without a problem,, i highly recommend this service dept. for honesty and professsionalism,,the sevice dept dept goes above and beyond what you would expect from a dealership,, Susan Stuart More

Easy to schedule, fast service and the staff were very nice. Very nice and efficient service. I had to get the car serviced before the holiday weekend and they fit me in quickly and all of the staff made me feel Very nice and efficient service. I had to get the car serviced before the holiday weekend and they fit me in quickly and all of the staff made me feel completely welcome and comfortable. More

NY State Inspection Toyota recently performed the required NY State Inspection. Sunny of the service department was very helpful and very knowledgeble and explained all i Toyota recently performed the required NY State Inspection. Sunny of the service department was very helpful and very knowledgeble and explained all items that were necessary. More

Service completed efficiently with no areas of concern. The waiting area clean and very comfortable. The wait time for completion of normal service is except completed efficiently with no areas of concern. The waiting area clean and very comfortable. The wait time for completion of normal service is exceptional. More

Excellent service The rep was very helpful and explained everything to me well. It was a very good experience. I wish all service centers rep were as nice as he was at The rep was very helpful and explained everything to me well. It was a very good experience. I wish all service centers rep were as nice as he was at every service center. He was eager to help and made sure I understood what he explained. More

55000 regular maintenance issue I had taken my car for the regular maintenance at 55k miles. I found that the battery was sulphate and transmission oil change requirement all of a su I had taken my car for the regular maintenance at 55k miles. I found that the battery was sulphate and transmission oil change requirement all of a sudden. I also found that the air filter needed to be changed at a cost of $149 plus taxes. Gus was helpful in proactively determining the problems with the car but the total cost was $945 for repairs. I am surprised a Toyota corolla would get damaged to such a large extent in 5 years. More

Good Job but expensive Originally I was planning on getting my 2012 Rav4 the NYS Inspection. BUT the day before BOTH the CHECK ENGINE AND THE BATTERY LIGHTS came on! Now I h Originally I was planning on getting my 2012 Rav4 the NYS Inspection. BUT the day before BOTH the CHECK ENGINE AND THE BATTERY LIGHTS came on! Now I had the battery replaced a year agoby someone else. This dealership told me that the alternator and the battery needed to be replaced! Ok fine! The guy told me too that the NYS Inspection would only be ONE DOLLAR with your service. The cost would about $600.00. I thought that was VERY Expensive. They did the work and I get the bill, its OVER $800.00!!!! I felt I was being Ripped Off! I checked the details of the bill and the guy charged me $37.00 for the NYS Inspection!!!! I walked over to him and told him. He SAYS...he Forgot...Yeah Right...xxxxxxxx! They did a very good job but I felt I was getting ripped off by their over pricing! What hurt too was he fact that the month before I spent over $2000.00 on a brake job with them! I feel that they really OWE ME a $1000.00 Refund! I was planning on taking a vacation next month...Now I cant afford it! Thank you Toyota for Ripping me off! More

Gus Vasconcellos Advisor. I found your advisor was very helpful. he explained what I needed done to properly maintain my car. The work i had done this past visit was needed. t I found your advisor was very helpful. he explained what I needed done to properly maintain my car. The work i had done this past visit was needed. there will be something else I will need to do but was told it was not urgent. I will be back to have this done as soon as I can. Thank you for your detailed explanations of needed service. More

Good job Well treated by advisor, Gus. He did not press, but made reasonable recommendations. He and repairman were attentive to my needs. Also, great coffee m Well treated by advisor, Gus. He did not press, but made reasonable recommendations. He and repairman were attentive to my needs. Also, great coffee machine. More

Sales advisor very helpful Had a very pleasant experience with Huntington Toyota . William Bonilla and Robert were very helpful. Thank you. I will def be coming back. Everyone w Had a very pleasant experience with Huntington Toyota . William Bonilla and Robert were very helpful. Thank you. I will def be coming back. Everyone was very professional. More