Empire Toyota of Huntington - Service Center

Greeted immediately by Gus. I waited for the car. Gus kept me up to date on the progress. Excellent service, Car delivered in a timely fashion. Waiting area was nice. I waited for the car. Gus kept me up to date on the progress. Excellent service, Car delivered in a timely fashion. Waiting area was nice. More

Efficient, polite and on time Right on time, efficient, polite and I truly appreciated no attempt was made at up-selling me. Appreciated that I had to be at work at a specific tim Right on time, efficient, polite and I truly appreciated no attempt was made at up-selling me. Appreciated that I had to be at work at a specific time and had my car ready. More

Wonderful people and great service! I have never had a bad experience at this dealership - everyone is helpful and friendly, and the work is done right the first time. Thank you! I have never had a bad experience at this dealership - everyone is helpful and friendly, and the work is done right the first time. Thank you! More

It’s been better Brought the car in for basics: oil change, tune up, tire rotation, inspection. Inspection equipment wasn’t working so had to come back later in the da Brought the car in for basics: oil change, tune up, tire rotation, inspection. Inspection equipment wasn’t working so had to come back later in the day. Was disappointed they won’t wash the car. Gave me a voucher for a car was that is much too far away. More

Ripped off at Huntington Toyota During an oil change visit, it was suggested by "Gus" that I should change the spark plugs. since the car had just turned 100K miles, I though it a go During an oil change visit, it was suggested by "Gus" that I should change the spark plugs. since the car had just turned 100K miles, I though it a good idea. I didn't ask for a price because I thought it would be inexpensive to replace 4 spark plugs. When he presented the binvoice of $291.00, I became irate.I asked "Gus" to take the new plugs out and put the old ones back in. He refused but did adjust the bill down to $238.00 which I thought was still high, but within range. I reluctantly paid and informed "Gus" that he had broken my trust and just lost a customer.I own 2 Toyotas. A Yaris and a Prius. I will be posting a negative Google review shortly. y Google review More

On time I was able to schedule at my convenience, I was seen right away, DK the week was complete d very quickly as I waited for the vehicle I was able to schedule at my convenience, I was seen right away, DK the week was complete d very quickly as I waited for the vehicle More

Par excellent! Kelly is the best! Extremely knowledgeable and pleasant nine years running. Kelly is always pleasant and thorough.Would highly recommend servicing wit Kelly is the best! Extremely knowledgeable and pleasant nine years running. Kelly is always pleasant and thorough.Would highly recommend servicing with Kelly and Huntington Toyota. More

Excellent! Rob was very helpful with what was needed and explaining everything in detail. He handled all my needs and made the process very easy.......very profe Rob was very helpful with what was needed and explaining everything in detail. He handled all my needs and made the process very easy.......very professional, friendly & knowledgable. More

Great service, very courteous, clean and friendly I had taken my car to other dealers and was very dissatisfied with the service and work. Finally, i had a dealer that listen to the issue with the car I had taken my car to other dealers and was very dissatisfied with the service and work. Finally, i had a dealer that listen to the issue with the car and was fixed the 1st time around. More