Empire Toyota of Huntington - Service Center

Very Dishonest. Not Scared to lie right to your face. This is obviously a money grab opportunity to all the workers here. Poor Communication. Incorrect information and this has happened on more than one o This is obviously a money grab opportunity to all the workers here. Poor Communication. Incorrect information and this has happened on more than one occasion. I implore you to go somewhere else, anywhere else, you will save time, money and have peace of mind. More

Excellent After being told at Atlantic toyota that there was a plug in my tire that was leaking, I never had service anywhere but there, so how did a plug get i After being told at Atlantic toyota that there was a plug in my tire that was leaking, I never had service anywhere but there, so how did a plug get into a new tire? Your service told me whoever pluged the tire didn't do it right and so it was leaking. I purchased a new tire from you. Problem solved. More

Service I just moved to the area. I am glad that I made Toyota of Huntington the place to go to service my Toyota. The staff and technicians are extremely fri I just moved to the area. I am glad that I made Toyota of Huntington the place to go to service my Toyota. The staff and technicians are extremely friendly and eager to help. I hope to maintain this wonderful relationship with the service department. The gentleman that helped me was Sunny Dalavai. He was great at explaining my options and made sure i was satisfied before leaving. I really appreciate that kind of care and concern. More

Issue with tire pressure My tire light went on for the second time. I had recently stopped at a gas station and they checked the pressure but two days later the light came on My tire light went on for the second time. I had recently stopped at a gas station and they checked the pressure but two days later the light came on again. This time I stopped at Toyota service dept on Oakwood, I did not have an appt but they took me right away. The serviceman showed me that I had a nail in the tire! They fixed it quickly. It was such great service with very little wait time. Everyone was so professional and polite. Lastly, I met Rodrigo Arichabala who asked about the service. I was not charged for the tire fix. I experienced great customer service, professional interaction, and was well taken care of. Thank you Toyota! More

Another positive service experience Always able to make an appointment when it’s convenient for me. I usually wait for my service and never have to wait too long for service to be comple Always able to make an appointment when it’s convenient for me. I usually wait for my service and never have to wait too long for service to be completed. Kelly Henry has always been my service advisor and knows my Land Cruiser well enough to recommend necessary work to perform. More

my experience was great! I gave the rating I have because the services was great. The service employee was friendly and very professional and was very helpful to any questions I gave the rating I have because the services was great. The service employee was friendly and very professional and was very helpful to any questions i had. I highly recommend him More

A Professional Experience I have been bringing both of my Toyota Highlanders to your service department ever since I purchased them. That speaks of the confidence I have in yo I have been bringing both of my Toyota Highlanders to your service department ever since I purchased them. That speaks of the confidence I have in your service and staff. In particular, Rodrigo has been most helpful, professional, and knowledgeable. He treats his customers with respect and understanding. I know I will get an honest report from him and I greatly appreciate the friendly way he deals with the serve of my car. More

joe f it was great was a pleasure going there 4 servicemy advisor sunny d was excellent ive been there several times and ive been satisfied every time it was great was a pleasure going there 4 servicemy advisor sunny d was excellent ive been there several times and ive been satisfied every time More

Prompt service Timely appts. Clean waiting area. Competent staff. Service here is one of the main reasons I bought a new car here recently. Good sales dept also Timely appts. Clean waiting area. Competent staff. Service here is one of the main reasons I bought a new car here recently. Good sales dept also More

Good maintenance The competence of the technicians is obvious and the bagels and coffee and tv make waiting pleasant. It was an aberration that I had to wait an extra The competence of the technicians is obvious and the bagels and coffee and tv make waiting pleasant. It was an aberration that I had to wait an extra hour due to fewer technicians available than is usual. Generally, good service overall. More