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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,219 Reviews

2,219 Reviews of Empire Toyota of Huntington - Service Center

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April 20, 2019

I brought my Prius for an oil maintenance service aleart on I brought my Prius for an oil maintenance service alert on the dasboard. Service rep was very helpuful ain counselling me on what to do. Oil cha More

by JCtoyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SUNNY DALAVAI, Service Department
Apr 22, 2019 -

Empire Toyota of Huntington responded

We are happy to see you're happy! We love reading reviews like yours and we look forward to working with you again in the future.

April 20, 2019

Service experience Everyone was extremely friendly and polite. This was the best experience I have had at this dealership. My car was taken on time and delivered back More

by apfaucpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 22, 2019 -

Empire Toyota of Huntington responded

Thank you for the great service department review! We are so happy to read that you experienced our highest level of customer care. and we look forward to continue helping.

April 18, 2019

Inspection Special Thanks to Kelly Henry, Richard Kuplen and Gianni! Excellent service, wonderful team! I have been going to Huntington Toyota for a few years an More

by yaroslavfadeyev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2019 -

Empire Toyota of Huntington responded

Thank you for the kind words and recommendations!

April 17, 2019

Excellent William Bonilla could not have been more helpful. He made my first service visit extremely pleasant. I came early but they took me right in. I had ex More

by JJMCGILLICUDDY
Customer Service
Recommend Dealer
Yes
Employees Worked With
William I think his last name was Bonilla. Could not have been more helpful.
Apr 18, 2019 -

Empire Toyota of Huntington responded

Thank you for taking the time to share this wonderful review and feedback. It was a pleasure to work with you, and we invite you to reach out if there are any further questions that come up moving forward.

April 16, 2019

basic oil change I went to had my first 5K oil change and 2 weeks later the service light came on. It turns out they forgot to reset the service light. I know it's a m More

by NARVINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Vargas
May 02, 2019 -

Empire Toyota of Huntington responded

Thank you for sharing this candid feedback from your experience. We sincerely apologize for any inconvenience, and hope to have an opportunity to make this right before losing your valued patronage. Please reach out to kdrago@aagny.net if this is at all possible.

April 14, 2019

They work hard First Toyota care service visit. They work hard to make sure you know what to expect and have the car ready when promised. Exceeded expectations on al More

by babyowls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William, Service Department
Apr 16, 2019 -

Empire Toyota of Huntington responded

Thank you for the great feedback from your recent experience! We're so glad our service exceeded your expectations, and we look forward to working with you again.

April 14, 2019

Excellent Service This was my first Toyota care service visit. I have to say that the person I dealt with there, William Bonilla, was great! He told me what they were g More

by Blackcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Bonilla, Service Department
Apr 16, 2019 -

Empire Toyota of Huntington responded

We appreciate this review, and are happy to read that your experience working with William went so well! If there is ever anything else we might be able to do for you moving forward, please do not hesitate to give us a call.

April 13, 2019

GREAT SERVICE. CALLED THE MORNING OF SERVICE. THEY HAD ME IN WITHIN 1 HOUR. HAD CAR READY BY 530. NEEDED OIL CHANGE, FLUIDS, CHECK UP, 4 TIRES + ALIGNMENT [ BEEN A W More

by JACAFARO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
RODRIGO
Apr 15, 2019 -

Empire Toyota of Huntington responded

Thank you for the great feedback for us at Toyota of Huntington!

April 11, 2019

My recent visit to Huntington Toyota Great service. Juan Vargas kept me updated during my recent visit. I drive out from Brooklyn because I know that I will receive great courteous servic More

by Kmac400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Apr 11, 2019 -

Empire Toyota of Huntington responded

We're so glad and grateful you make the drive to work with our team. Thank you for taking the time to share this thoughtful review.

April 10, 2019

Honest & good quality The folks there are honest and do good work. I've taken my Toyota here for years and Kelly has always done right by me. She's the reason that, when More

by mabehr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Empire Toyota of Huntington responded

It's always a pleasure to work with you again. We appreciate your feedback, and hope all is well.

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