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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,200 Reviews

2,200 Reviews of Empire Toyota of Huntington - Service Center

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March 03, 2019

service The service I received on Friday, March 1 at the Huntington Service Center was excellent and I was very pleased with the service and waiting area. More

by crabmeadow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Mar 04, 2019 -

Empire Toyota of Huntington responded

Thank you for the kind words, and for choosing Toyota of Huntington. It was a pleasure to work with you, and we hope you will give us a call if there is ever anything more you might need moving forward.

March 03, 2019

Professional, Helpful but a bit pricey I brought my car here for 3 things, Grinding brakes, noise from the tires and filters. I got there earlier than my appointment time so I figured I wa More

by xandor4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Vasconcell, Service Department
Mar 04, 2019 -

Empire Toyota of Huntington responded

Thank you for taking the time to share this feedback, and for choosing our team to help you throughout this process. We're glad you had such a positive experience, and hope you won't hesitate to reach out if there is anything more you might need.

March 01, 2019

Thank You!!!! Very good service, especially the people worked there, all are just fine. It is a very spacious and nice place, nice and calm you can sit and even wor More

by SQUIRREL10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Mar 04, 2019 -

Empire Toyota of Huntington responded

Thank you for sharing this wonderful, five star review of your experience working with our team. We're glad you had such a positive experience, and invite you to give us a call if you ever need anything else.

February 28, 2019

First Service Great first experience. Rodrigo was awesome! He was attentive and in tune with my schedule. Asked pertinent questions that mattered. I would recommen More

by EVOJP27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Arichabala
Mar 01, 2019 -

Empire Toyota of Huntington responded

Thank you for coming to us with your vehicle. Having a great staff with individuals such as Rodrigo is essential to our dealership. We appreciate your recommendation!

February 28, 2019

Car was returned with grease on driver side rocket panel I brought my car in for the Takata airbag recall. When I got the car back after the airbag replacement service, there was a huge patch of grease all More

by stuartd.guberman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Juan Vargas
Mar 15, 2019 -

Empire Toyota of Huntington responded

Stuart, we're deeply sorry to know you weren't satisfied with your overall experience. We never want anyone to feel frustrated with our quality of service, and we apologize for the stain left after the pair to your airbag recall. Please reach out to tcoppola@aagny.net to discuss this further.

February 28, 2019

Amazing service Thank you for your amazing service...Kelly my advisor is the best. I highly recommend this dealership.i will be back for all of my servicing needs. More

by RKESSLER82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department, Michelle Micalizzi, Anna Vargas
Mar 01, 2019 -

Empire Toyota of Huntington responded

We appreciate you taking the time to tell us about your experience with Kelly. Reviews such as yours support our efforts to meet our goal of providing an extraordinary customer experience every single time!

February 28, 2019

Recent Inspection and servicing Timely service, courteous assistance, honest explanation of both necessary and optional repairs. Easy on-line appointment site and bonus coupons for d More

by mariezupkaludder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Vasconcell; Joel Morales-Soliman
Mar 01, 2019 -

Empire Toyota of Huntington responded

Marie, thank you for the 5-star review. We're pleased to know our standards for professional, prompt, and attentive service were reflected during the repairs to your vehicle. Please reach out if you need anything else in the future!

February 28, 2019

Maintenance It was easy to make an appointment. Although very busy they took me in right away. Gus was professional, courteous and explained everything to me. More

by SUSANLANGE28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Vasconcell
Mar 01, 2019 -

Empire Toyota of Huntington responded

Thank you for taking the time to share feedback, Susan. We're pleased to know our standards for prompt, professional, and attentive service were reflected in your experience. Please reach out if you need anything else in the future!

February 28, 2019

Great service Friendly and helpful service as usual. Convenient and great location with the park and 711. I will return to this location for my service in the futur More

by ABISNAUTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo, Service Department
Mar 01, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star review. We strive to provide exceptional service, and we're pleased to know this was reflected during your visit. Should you need anything else in the future, please reach out!

February 28, 2019

Kind and curteous The gentlemen helped me with my rollator . I need assistance getting in and out of vehicle. They allayed my concerns about a tire light, no flats, ju More

by WinstontheOranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Mar 01, 2019 -

Empire Toyota of Huntington responded

Liz, thank you for taking the time to share feedback. We're happy to know we were able to help replace your battery as well as looking over the tire light. Should you need anything else, please reach out!

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