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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,200 Reviews

2,200 Reviews of Empire Toyota of Huntington - Service Center

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February 20, 2019

Service Went in for recall on 2010 Prius.. Juan convinced me to get transmission oil which seemed a bit pricey but that is to be expected at a dealer. After h More

by Ggreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Feb 25, 2019 -

Empire Toyota of Huntington responded

We appreciate your feedback. Having efficient service and providing a great value for our customers is why we are here. Thank you for taking the time to share your review!

February 20, 2019

Service was quick and qualitative Scheduling was so easy on the phone and they are very accommodating. Service took less than 60 minutes. I was informed about the status through out. More

by drdhanikonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
Feb 25, 2019 -

Empire Toyota of Huntington responded

Having clear communication throughout the servicing process is important to us and we are so glad that you feel the same. We hope all is well!

February 20, 2019

Excellent service personal i recommend to my friends and family Toyota is that my Favorite mark is one in the word and the Huntington is the Best Dealer More

by ANTOVARGAS740
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Nazario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2019 -

Empire Toyota of Huntington responded

Thank you for your kind recommendation. Hearing that we are the best dealership around never gets old!

February 20, 2019

Recall service was performed as well as oil change and inspection. Some panels upfront were not completely fitted in its place - had to click them in. Als More

by Val K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 25, 2019 -

Empire Toyota of Huntington responded

Thank you for your review, Val. We will be sure to take your feedback into consideration to better our service department going forward.

February 20, 2019

Dropped my car off the night before which was very convenient. I had the 1st appointment the next day & the car was ready mid-afternoon. More

by ellengene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2019 -

Empire Toyota of Huntington responded

We are so happy that we were able to provide you with a five-star experience, Ellen. We hope to work with you again in the future!

February 19, 2019

Disappointing. A little upset over Curtis' departure. Wanted to ask about extending the Care Plus plan to 75,000 miles, as quoted on the Toyota website. Asked Gusta More

by arizonamarta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo, Service Department
Feb 20, 2019 -

Empire Toyota of Huntington responded

Thank you for the honest feedback. We are sorry to read of any disappointment with any updated policies. We hope you will give us an email or call to discuss any other questions. Please email, tcoppola@aagny.net; lsantos@aagny.net, or call at (631) 423-6644.

February 17, 2019

Fantastic Service! The mechanics specifically Rich K. quickly diagnosed my horn problem and fixed in a very timely fashion. Everyone was pleasant and proactive. We are t More

by ALLSTAXX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Kuplic
Feb 18, 2019 -

Empire Toyota of Huntington responded

Thank you for the kind words on your recent visit, we hope to work with you again the next time you are in need!

February 17, 2019

Service that you can trust! Always quick and efficient never disappointed. the service requested is always done and never feel pressured to do any unnecessary service work. Great More

by Tnovember
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Feb 18, 2019 -

Empire Toyota of Huntington responded

Thank you for the kind words and support for our service team!

February 17, 2019

Inspection + I came in for my annual New York State Inspection. Gus was extremely helpful and alerted me to the need for a battery & rear brakes. More

by ed.schneiderman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus, Service Department
Feb 18, 2019 -

Empire Toyota of Huntington responded

Thank you for the kind words. We will be sure to pass them along to Gus and the rest of our service team!

February 16, 2019

great Kelly Henry's basic understanding of my concerns, every time I drop off my trucks. After investigating my concerns on the truck, she gives a good expl More

by kyrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

Empire Toyota of Huntington responded

Kyrian, thank you for the kind words on your time spent with Kelly and our service team. We are happy to read both of your trucks are up and running. We look forward to continue working with you for many years to come!

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