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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,200 Reviews

2,200 Reviews of Empire Toyota of Huntington - Service Center

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February 16, 2019

Great place. Great people. Most of the time they are very fast at completing the work. Prices are fair and they are upfront so you know ahead of time about what the final bill w More

by Jlemmon51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 18, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star feedback from all of us here at Toyota of Huntington!

February 16, 2019

Unusually Poor Service This service center is usually excellent. However I have to give a poor rating for this visit. I came in for a scheduled recall & service bulletin ser More

by LACRETES
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

Empire Toyota of Huntington responded

Thank you for the honest feedback on your recent visit. We are sorry to read if we did not meet your expectations this time around. We hope you will reach out to management at tcoppola@aagny.net; lsantos@aagny.net to speak with us about this matter. Thank you.

February 15, 2019

Fast, friendly, efficient! They we’re able to fit me in for an oil change same day. The guy helping me was very helpful and nice (so was the other staff that was there.) They ma More

by rmusic27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Nazario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodrigo Arichabla, Service Department, Juan Vargas, Michelle Micalizzi
Feb 18, 2019 -

Empire Toyota of Huntington responded

Thank you for the kind words on our service team and waiting area!

February 14, 2019

Service Came in for mantiance/service. The timing of service was very good. Service area comfortable and free coffee was very nice to have while waiting More

by LBARBERI93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas, Michelle Micalizzi
Feb 18, 2019 -

Empire Toyota of Huntington responded

Thank you for the kind words on your visit with us in the service center. We hope to work with you again in the future!

February 14, 2019

Great service Took a little over an hour. Fresh bagels and good coffee. Good daytime television shows on tv. I had a pleasant time waiting. Staff was very nice. No More

by BRETT.HELFNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 18, 2019 -

Empire Toyota of Huntington responded

Thank you for the kind words on your time spent with us in the service department! We are so happy to provide you with a relaxing car service visit, and we hope to work with you again in the future.

February 14, 2019

Service experience Roderigo did an excellent job. The appointment was easy to make. Dropping off the car was easy and didn;t take more than a few minutes. The car was More

by bill@schcinc.org
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderigo, Service Department
Feb 18, 2019 -

Empire Toyota of Huntington responded

Thank you for the kind words and for shopping with us at Toyota of Huntington! We know you're going to love your new Toyota, and we hope to work with you on all your future auto needs.

February 13, 2019

Juan was excellent. Explained everything needed. Juan is very friendly and made me feel like I was important. The only negative is the cost. I would have more work preformed if it wasn’t so cost More

by palklam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Feb 14, 2019 -

Empire Toyota of Huntington responded

Thank you for the honest feedback of your experience. We hope any disappointment you had in cost does not limit you from coming to our team the next time you might be in need. Please contact tcoppola@aagny.net if you would like to speak any further.

February 11, 2019

Best service ever Super accommodating and was able to assist my issues in an effective and timely manner. He is a valuable asset to Toyota or any company. 😉 More

by SHEENA0518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Arichabala, Service Department
Feb 13, 2019 -

Empire Toyota of Huntington responded

Thank you for the feedback on Rodrigo and the rest of our team. It means a lot to us!

February 09, 2019

Job well done Robert Geekie was honest and great. He checked in my car. Since this was my last complimentary oil change, he explained extensions options. Offered me More

by rbrodman03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Geekie and technician Duke, Service Department
Feb 11, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know our standards for professional, knowledgeable, and attentive service were reflected during your last oil change. Should you need anything else in the future, please reach out!

February 09, 2019

EXCELLENCE I have always had positive experiences at Huntington Toyota. This last visit excelled, if possible, all my other experiences. Gus Vasconcellos assis More

by IRISH3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gus Vasconcellos
Feb 11, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind comments. We're happy to know our standards for professional and attentive service were reflected in your recent experience. Should you need anything else in the future, please reach out!

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