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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,200 Reviews

2,200 Reviews of Empire Toyota of Huntington - Service Center

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January 13, 2019

unexpected quick service Brought car in for scheduled servicing the afternoon before it was scheduled. Much to my surprise, I was told the vet would be done that day and I co More

by SOARINGEAGLE74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department, Juan Vargas
Jan 14, 2019 -

Empire Toyota of Huntington responded

Thank you for the kind words!

January 13, 2019

Service , sales Went to sales to finance my Tacoma and then went to service department for an oil change service. Went in for a while you wait and turn around was pre More

by JOHNNYAUDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
Jan 14, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-stars on our service department and team!

January 13, 2019

Toyota review Everyone is just nice and patient. They are all good people and take care and makes sure if the customer knows what’s going on with their vehicle. More

by ASVAY93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo
Jan 14, 2019 -

Empire Toyota of Huntington responded

Thank you for the very kind feedback on your experience with us in the service center! We hope to work with you again the next time you are in need.

January 12, 2019

bfine Juan Vargas was exemplary. He made me feel welcome and not rushed . He was friendly and professional, a credit to Toyota. The service center was clea More

by ronniesemmel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Jan 14, 2019 -

Empire Toyota of Huntington responded

Thank you for the perfect review and rating!

January 11, 2019

Always a pleasure Always a great experience at Huntington Toyota. The staff are always friendly, courteous and keep me updated on how long I have to wait. There are pl More

by laurenp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne, Rodrigo, Juan Vargas
Feb 04, 2019 -

Empire Toyota of Huntington responded

Thank you for taking the time to share this great feedback of your experience, Lauren! We look forward to working with you again in the future.

January 10, 2019

Saved me I got a flat tire, an experience no one plans! They took me the same day even though it was 5pm. Traded the donut spare for a replacement tire and I w More

by babyowls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne in service department , Service Department
Jan 11, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. While no one wants to experience a flat tire, we're pleased to know we were able to help you the same day. Should you need anything else, please reach out!

January 10, 2019

With a long list of things to check I made my appointment. I was welcomed in and listed all the things I needed to be checked and serviced. The Supervisor did a great job making sure ev More

by lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo
Jan 11, 2019 -

Empire Toyota of Huntington responded

Lisa, we appreciate you taking the time to share feedback as it helps us improve for future customers. While we're happy to know you were pleased with your overall quality of service, we do apologize if the way your inspection sticker was adhered to the window did not meet your expectations. Please reach out if you need anything else!

January 10, 2019

maintenance service I brought RAV4 for oil change and other services. The service was fast and good. Wayne listened to my concerns and helped me to understand the issues. More

by sammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne
Jan 11, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star review, Sammy. We strive to provide prompt and professional service, and we're pleased to know this was reflected during the oil change for your Rav 4. Please reach out if you need anything else!

January 09, 2019

Standard 12,000 mile Rodrigo was was great and the drop and pick up process was very efficient. Setting up the appointment was very easy and the service completed ahead of More

by Curso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 11, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5 star review. We strive to provide professional and efficient service, and we're pleased to know this was reflected in your experience. Should you need anything else, please reach out!

January 09, 2019

Recall Very professional staff from the first phone call thru scheduling and then the service department staff all was as smooth as silk. would recommend to More

by billlove0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando, Service Department
Jan 09, 2019 -

Empire Toyota of Huntington responded

Thank you for the kind words and recommendations! We are happy to read you received our best from the very beginning.

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