Back

Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,200 Reviews

2,200 Reviews of Empire Toyota of Huntington - Service Center

Sort by
January 09, 2019

Best Toyota service around Great place to get your vehicle serviced staff great techs great waiting area and bathrooms perfect I’m able to get my car washed and always fixed rig More

by Kippy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department, Juan Vargas, Anna Vargas, Tommy Coppola
Jan 11, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're happy to know your experience with us continues to reflect our standards for exceptional service. Please reach out if you need anything else!

Jan 11, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're happy to know your experience with us continues to reflect our standards for exceptional service. Please reach out if you need anything else!

January 07, 2019

REPAIR RADIATOR HOSE The repair service was according to what I asked for. It was done promptly and on time. The service manager Ms. Kelly Henry was excellent. She was More

by gokj127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas
Jan 09, 2019 -

Empire Toyota of Huntington responded

Thank you for the stellar feedback about your service visit with us!

January 06, 2019

State inspection & oil change Brought my vehicle in for state inspection and oil change, waiting time and cost was very reasonable. Service advisor Gus Vasconcellos was very courte More

by NEPTUNE7733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus Vasconcellos, Service Department, Juan Vargas
Jan 07, 2019 -

Empire Toyota of Huntington responded

Thank you for taking the time to share this very generous review! We're glad you received such great service, and we hope to have the opportunity to work with you again in the future.

January 06, 2019

Always on guard for the run around My service started out with a push for me to buy new tires. Then I was charged 69:95 for an oil change and the rep knew there’s was a coupon for 49.95 More

by Lore von Hoffen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne
Feb 04, 2019 -

Empire Toyota of Huntington responded

We are very sorry to read of your dissatisfaction, and for any lapse in service you feel you faced while working with our team recently. If there is anything at all that we can do to make this up to you, please contact tcoppola@aagny.net. We hope to speak with you soon.

January 05, 2019

5000 mile service This was our first maintenance on our 2018 Sienna the new service department is worth the extra couple of miles from the old service department. Chec More

by Hogie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Empire Toyota of Huntington responded

We appreciate the generous review, and are so glad that you are pleased with the way everything went during your most recent experience. Should you need anything else moving forward, please do not hesitate to let us know.

January 03, 2019

Maintenance Rodrigo was my service rep. He truly tried to help and provide an excellent experience. My car didn’t have any protection in the floor so probably it More

by FDOSOLANO1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 07, 2019 -

Empire Toyota of Huntington responded

We're happy to read that you are so pleased with the service provided by our team. If you ever need anything else, you are always welcome to give us a call.

January 03, 2019

Service In and out. Very fast same day appt. Quick and easy. Great service. Nice waiting area. I would suggest they vacuum the interior. I have been using th More

by DSAXON25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
Jan 07, 2019 -

Empire Toyota of Huntington responded

Thanks for the five-star feedback! We're glad you are pleased with your experience, and we will use your comments as a means to improve. We hope all is well.

January 03, 2019

Excellent service My Service Dept. experience was excellent, from the first person who greeted me to my service advisor. Rodrigo Arichabala came out of his office to p More

by RALSTON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Arichabala, Service Department
Jan 07, 2019 -

Empire Toyota of Huntington responded

Thank you for the wonderful feedback of your experience working with our service staff. We're glad everything went so well for you, and we hope to have the pleasure of working with you again in the future. Thanks again!

January 03, 2019

Clean, caring and affordable I brought my Rav 4 in for 2 year checkup and was very happy with Rob and the service department. I was able to have my inspection at the same time wh More

by USERSPIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 07, 2019 -

Empire Toyota of Huntington responded

Thank you for taking the time to share such kind words! We're glad you had a nice experience, and we hope you won't hesitate to reach out again should you ever need anything else.

January 03, 2019

Excellent I didn't experience any issues and it was an excellent all around experience. I would easily recommend this service center to anyone. Thank you More

by adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 07, 2019 -

Empire Toyota of Huntington responded

We are grateful to have your valued recommendation, Adam! Thank you for sharing this feedback, and for choosing Toyota of Huntington!

...
166
...