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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,200 Reviews

2,200 Reviews of Empire Toyota of Huntington - Service Center

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December 16, 2018

Did I pay for services that were not done? Friendly staff. Nice facility. Someone has to pay for it. I had a factory synthetic oil service which included tire rotation. It appears that the rear More

by 0vercharg3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus, Service Department
Dec 18, 2018 -

Empire Toyota of Huntington responded

We are very sorry to read about your dissatisfaction. We can assure you that it is always our main priority to provide the best possible service to all that we work with. We hope to have an opportunity to earn back your trust in the future.

December 16, 2018

Best customer service Friendly and efficient. The service appointment was easy to make online. I met with the service representative at 10, the exact time of the appointmen More

by kraniere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Dec 18, 2018 -

Empire Toyota of Huntington responded

It is wonderful to read how positive your time spent working with our team went. If there is ever anything more we might be able to do for you in the future, please do not hesitate to give us another call.

December 16, 2018

A short and pleasant visit to Huntington Toyota Brought car (2015 Prius) in for annual NYS inspection. Was happy to experience a short wait for the inspection to be completed. Was impressed by the c More

by HLAWARE
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Dec 18, 2018 -

Empire Toyota of Huntington responded

It is wonderful to read how impressed you were with the service provided by our staff. We invite you to give us a call if there is ever anything more we might be able to do for you. Thank you for this kind feedback.

December 15, 2018

Awesome job as always!!! I had a million problems with my car this year as I drove 25k miles for the year including personal business trips with stops o Chicago and florida. I More

by Jlemmon51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz MacFall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There were others for sure but don't know their names, Service Department, Juan Vargas, Michelle Micalizzi, Anna Vargas, Jose Arias
Dec 18, 2018 -

Empire Toyota of Huntington responded

Thank you for sharing such kind words about your experience. We were happy to do the work, and are glad you are so pleased with the way everything went. If you ever need anything else, please do not hesitate to let us know.

December 14, 2018

An amazing experience Wayne Weinstein was very helpful,informative,and generous. He has a wealth of knowledge an expertise to share. The simple recommendation on how to bet More

by DZYR2NOHIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Weinstein, Service Department
Dec 18, 2018 -

Empire Toyota of Huntington responded

Thank you for sharing this incredibly kind review and feedback of your experience. It was a pleasure to help, and we are grateful to have your valued recommendation.

December 14, 2018

The “ WE OWES” All the We owes” those are the add-one that are promised at purchase were all taken care or with no issues . I also had a few ones that i purchased . More

by NOANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Geekie , Chriselle Rodriquez , Juan Vargas
Dec 18, 2018 -

Empire Toyota of Huntington responded

Thank you for sharing this very kind review of your time spent working with our team. It's wonderful to read that you received such great service, and we hope to have the opportunity to work with you again in the future.

December 11, 2018

Awesome. Great service. Great people. Time efficient. God the job done period. Amazing service, good people accurate assessments of my cars issues and problems More

by Jlemmon51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas, Anna Vargas, Jose Arias
Dec 12, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review and recommendation. We're happy to know our standards for prompt, professional, and attentive service were reflected during your experience. Should you need anything else, please reach out!

December 11, 2018

The best service with the best team! Bravo, Bravo,Bravo! Simply the best service, always. From the initial call to set up the service to the handing back of the keys at completion I alway More

by KINESIS53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Arichabala, the lady that made my appointment, the guys that took my Spyder into service, the ace mechanic who worked on it and the lovely, kind cashier. Also the wonderful lady who helped me in the showroom Alexandra. Thank you., Service Department, Juan Vargas
Dec 12, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review. We strive to go above and beyond in our quality of service for our customers, and we're pleased to know this continues to be reflected in your experience with us. Please reach out if you need anything else!

December 09, 2018

Great job Excellent service very professional especial thanks to Juan Vargas always ready to help and advise customers on best choice I highly recommends Huntin More

by CABADA53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Dec 10, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5-star feedback on your experience with Juan! We hope to work with you again :)

December 09, 2018

Friendly and efficient The service center did an efficient job. Robert Geekie was most helpful and stayed long after his shift ended to make sure all went well More

by IAWASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Greekie stayed past his leave time to make sure everything was done right
Dec 10, 2018 -

Empire Toyota of Huntington responded

Thank you for the wonderful feedback on your experience with Robert! We are happy to read that you received our best service and customer care. Please stop back in the next time you are in need.

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