Empire Toyota of Huntington - Service Center

Didn’t/wouldn’t/couldn’t fix the problem My car is running terribly but Toyota of Huntington believes it’s fine. If nothing shows up on the computer, they can’t/won’t diagnose issues with car My car is running terribly but Toyota of Huntington believes it’s fine. If nothing shows up on the computer, they can’t/won’t diagnose issues with cars. More

Nailed it!! Unbelievable woman! I’ve been dealing with Toyota for 10 yrs. it’s always something. But Kelly did such a fast, accurate and outstanding job that I’ Unbelievable woman! I’ve been dealing with Toyota for 10 yrs. it’s always something. But Kelly did such a fast, accurate and outstanding job that I’m still telling people about her. I felt like royalty for god sake. Seriously. The prior week was so disasterous I expected this to be more of the same. Just another individual who’s going to take my name and number. But to my surprise it went fast smoothe and Kelly even found the lost key fob I informed her about! My vote is for Kelly Henry all the way. Thank you for making me a believer in Toyota again!!! Regards, Stephanie Hannan More

We can’t find good service No one called to tell us the car was finished and when we showed up to pick it up, the keys were sitting on the front desk. If I hadn’t recognized the No one called to tell us the car was finished and when we showed up to pick it up, the keys were sitting on the front desk. If I hadn’t recognized them, there’s no telling how long we would have had to wait for someone to find them. No one there to explain the service. We paid and left. When I started the car, the problem I brought it in for was gone but now it sounds like a Mac truck. Awful loud engine noise and rattling when I drive it. I’ll take it back to get it fixed but what kind of inspection did they do to let it leave the shop like that?! And how much is that new problem going to cost? It’s very inconvenient to have to return. More

Good jobs thanks to Rodrigo Arichabala for his attention and his work and time. Good jobs I give a 10 for work to Rodrigo thank you very much thanks to Rodrigo Arichabala for his attention and his work and time. Good jobs I give a 10 for work to Rodrigo thank you very much More

Brakes 35,000 mile service inspection Great service. Courteous prompt and reasonable. Juan was great.Price was pretty fair. Brakes done oil change. 35K Service. NYS inspection Juan gave me Great service. Courteous prompt and reasonable. Juan was great.Price was pretty fair. Brakes done oil change. 35K Service. NYS inspection Juan gave me a nice discount was $750. More

Good Service I was welcomed when I arrived. I was asked if I had any problems with the auto and I said the tire pressure was a little low. They said they would t I was welcomed when I arrived. I was asked if I had any problems with the auto and I said the tire pressure was a little low. They said they would take care of it. The visit took an hour and I was out and going about my business very quickly. Also the waiting room is nice and I enjoyed a hot cup of tea. Thanks. More

Maintenance service and state Inspection Wayne was very helpful and professional. He was very knowledgeable and offered recommendations on keeping my car running in top condition. I have been Wayne was very helpful and professional. He was very knowledgeable and offered recommendations on keeping my car running in top condition. I have been to this dealership for service for many years and found Wayne to the best. More

I was satisfied. I had a pleasant experience. Mr. Wayne Weinstein was very helpful. He recommended the services that needed to be done in order to bring up my car to I had a pleasant experience. Mr. Wayne Weinstein was very helpful. He recommended the services that needed to be done in order to bring up my car to date, as well as, gave me advise on how to maintain my vehicle. thank you Wayne. More

Did I pay for services that were not done? Friendly staff. Nice facility. Someone has to pay for it. I had a factory synthetic oil service which included tire rotation. It appears that the rear Friendly staff. Nice facility. Someone has to pay for it. I had a factory synthetic oil service which included tire rotation. It appears that the rear tires show more wear than the front so I don't think the tires were rotated even though it was part of the service. Makes me wonder what else did I pay for that wasn't actually done. More

Best customer service Friendly and efficient. The service appointment was easy to make online. I met with the service representative at 10, the exact time of the appointmen Friendly and efficient. The service appointment was easy to make online. I met with the service representative at 10, the exact time of the appointment. The waiting area was clean, spacious and welcoming with coffee and bagels. Every person whom I had contact with was friendly and courteous. I received a call when my car was ready which was within an hour. It was a really good experience! More