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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,200 Reviews

2,200 Reviews of Empire Toyota of Huntington - Service Center

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December 08, 2018

Excellent Wayne Weinstein, the gentleman who helped me was very courteous, professional, patient, truthful, explained everything to me. I had a wonderful experi More

by MIMOSEJEANTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne weinstein
Dec 10, 2018 -

Empire Toyota of Huntington responded

Thank you for the kind words on your experience with Wayne in the service center. We are happy to read you always enjoy working with us and we hope to help the next time you are in need!

December 08, 2018

Best service !! Everyone in the service department are respectful and kind. They all treated me very well. Didn’t take that long for my service. My service advisor Ke More

by DES2153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
Dec 10, 2018 -

Empire Toyota of Huntington responded

Thank you for the kind words on your experience with Kelly and the rest of our service team. Please let us know if there is anything else we can do!

December 04, 2018

Very good service The best dealer in Long Island I have my first experience in this dealer Jose was the best he help me on everything Toyota of Huntington on Jericho is More

by ERWINCHIU0128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Arias
Dec 06, 2018 -

Empire Toyota of Huntington responded

Thank you for sharing this very kind feedback of your experience! We were happy to help, and are glad you are so pleased with the way everything went. If there is ever anything else we can do for you, please do not hesitate to give us a call.

December 02, 2018

Took 3 hours twice the time told. I was told to wait for 1.5 hours. Therefore, I decided to wait. It took three hours instead. I could have done something else rather than wasting time More

by Oita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Vargas
Dec 18, 2018 -

Empire Toyota of Huntington responded

We are very sorry for any frustrations or inconveniences your recent appointment resulted in, Oita. If there is anything we can do to ensure your satisfaction moving forward, please do not hesitate to give us a call.

December 01, 2018

quick oil change I walked in with no appointment and was taken immediately and treated with respect and consideration. the waiting area is very pleasant and i hasd my More

by CHARLEEANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Empire Toyota of Huntington responded

Thank you for the review and recommendation. We strive to provide prompt and professional service, and we're pleased to know this was reflected in your experience. Should you need anything else, please reach out!

December 01, 2018

Service Everything was easy & great getting my Highlander in for routine maintenance. The waiting area is large & comfortable. The car was ready before the More

by KAOSLINY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Dec 03, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review. We're pleased to know we were able to provide prompt and professional service during the routine maintenance for your Highlander. Please reach out if you need anything else!

December 01, 2018

Repair The service center is very honest they always give you a price before the work is done and the work is done professionally and they never caught corne More

by Clrblock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department, Juan Vargas, Michelle Micalizzi, Anna Vargas
Dec 03, 2018 -

Empire Toyota of Huntington responded

We appreciate your continued business and trust in us. We're pleased to know our standards for professional, knowledgeable, and honest service are always reflected in your experience with us. Please reach out if you need anything else!

November 30, 2018

Great service Easy to make appointment. Got the oil change at reasonable price and they dont push unnecessary work. Job well done and friendly staff. thank you More

by Shark6996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 03, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review. We're pleased to know you enjoyed the reasonable prices as well as the ease of making an appointment for your oil change. Please reach out if you need anything else.

November 30, 2018

Friendly Service I had a very pleasant experience from start to finish. I was helped immediately by Robert who was friendly and conscientious. I also appreciated the More

by LDEANGELO
Recommend Dealer
Yes
Employees Worked With
Javier Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristin Digesaro
Dec 03, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review. We'll be sure to pass along your kind comments. We strive to provide exemplary service and communication, and we're pleased to know this was reflected during your experience. Should you need anything else, please reach out!

November 29, 2018

Normal service No real pressure to up sell you on normal service. There is always something that needs to be done. They also did there best to keep the cost down and More

by Nick1255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 03, 2018 -

Empire Toyota of Huntington responded

Nick, thank you for the feedback. We're pleased to know you appreciated the discounts provided during the service to your vehicle. Should you need anything else, please reach out!

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