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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,226 Reviews

2,226 Reviews of Empire Toyota of Huntington - Service Center

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December 20, 2018

We can’t find good service No one called to tell us the car was finished and when we showed up to pick it up, the keys were sitting on the front desk. If I hadn’t recognized the More

by Christabir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Jan 07, 2019 -

Empire Toyota of Huntington responded

We sincerely apologize for any frustrations or inconveniences caused to you by our team recently. We understand your concerns and hope to have the opportunity to make this right moving forward. Please give us a call if this is at all possible.

December 19, 2018

Good jobs thanks to Rodrigo Arichabala for his attention and his work and time. Good jobs I give a 10 for work to Rodrigo thank you very much More

by arelymartinez273
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Arichabala
Dec 20, 2018 -

Empire Toyota of Huntington responded

Thank you for sharing this very kind feedback of your experience! We're glad Rodrigo provided you with such great service, and we invite you to reach out if you ever need anything else.

December 19, 2018

Brakes 35,000 mile service inspection Great service. Courteous prompt and reasonable. Juan was great.Price was pretty fair. Brakes done oil change. 35K Service. NYS inspection Juan gave me More

by yosefyitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas
Dec 20, 2018 -

Empire Toyota of Huntington responded

Thank you for sharing this very generous, five-star feedback! It there is ever anything else you may need, you are more than welcome to give us a call. Thanks again!

December 18, 2018

Good Service I was welcomed when I arrived. I was asked if I had any problems with the auto and I said the tire pressure was a little low. They said they would t More

by LESTER.DAVIDOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 20, 2018 -

Empire Toyota of Huntington responded

Lester, thank you for the very generous comments. We're glad you had a positive experience while servicing your vehicle with us, and we hope you won't hesitate to come to us with any questions or concerns moving forward.

December 18, 2018

Maintenance service and state Inspection Wayne was very helpful and professional. He was very knowledgeable and offered recommendations on keeping my car running in top condition. I have been More

by Tonyi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne
Dec 20, 2018 -

Empire Toyota of Huntington responded

Tonyi, thank you for these very kind comments about your time spent working with Wayne and our team. It was a pleasure to work with you, and we hope all is well. Thanks again!

December 17, 2018

I was satisfied. I had a pleasant experience. Mr. Wayne Weinstein was very helpful. He recommended the services that needed to be done in order to bring up my car to More

by CENWASIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Jan 07, 2019 -

Empire Toyota of Huntington responded

Thanks for the great review and feedback! We're so happy to read of your satisfaction, and we will be sure to pass your compliments along to Wayne. Thanks again!

December 16, 2018

Did I pay for services that were not done? Friendly staff. Nice facility. Someone has to pay for it. I had a factory synthetic oil service which included tire rotation. It appears that the rear More

by 0vercharg3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus, Service Department
Dec 18, 2018 -

Empire Toyota of Huntington responded

We are very sorry to read about your dissatisfaction. We can assure you that it is always our main priority to provide the best possible service to all that we work with. We hope to have an opportunity to earn back your trust in the future.

December 16, 2018

Best customer service Friendly and efficient. The service appointment was easy to make online. I met with the service representative at 10, the exact time of the appointmen More

by kraniere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Dec 18, 2018 -

Empire Toyota of Huntington responded

It is wonderful to read how positive your time spent working with our team went. If there is ever anything more we might be able to do for you in the future, please do not hesitate to give us another call.

December 16, 2018

A short and pleasant visit to Huntington Toyota Brought car (2015 Prius) in for annual NYS inspection. Was happy to experience a short wait for the inspection to be completed. Was impressed by the c More

by HLAWARE
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Dec 18, 2018 -

Empire Toyota of Huntington responded

It is wonderful to read how impressed you were with the service provided by our staff. We invite you to give us a call if there is ever anything more we might be able to do for you. Thank you for this kind feedback.

December 15, 2018

Awesome job as always!!! I had a million problems with my car this year as I drove 25k miles for the year including personal business trips with stops o Chicago and florida. I More

by Jlemmon51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz MacFall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There were others for sure but don't know their names, Service Department, Juan Vargas, Michelle Micalizzi, Anna Vargas, Jose Arias
Dec 18, 2018 -

Empire Toyota of Huntington responded

Thank you for sharing such kind words about your experience. We were happy to do the work, and are glad you are so pleased with the way everything went. If you ever need anything else, please do not hesitate to let us know.

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