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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,200 Reviews

2,200 Reviews of Empire Toyota of Huntington - Service Center

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November 01, 2018

Recent service I have been bringing my car for service here for 6 years.Yesterday however, it took 2 hours just for an oil change with advisor Gus-nothing more. I More

by jerrymate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Nov 05, 2018 -

Empire Toyota of Huntington responded

We are very sorry for any frustration resulting from the wait time you recently experience while working with our team. We hope this will not limit you from returning in the future, and we invite you to give us a call if you would like to discuss this any further.

October 31, 2018

Good service Had brakes on my car done and inspection. Work done quick and handled very professionally by service advisor Kelly Henry is very friendly and helpfu More

by ikogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review. We're pleased to know our standards for prompt and professional service were reflected during your inspection and repair of your brakes. Please reach out if you need anything else!

October 30, 2018

Service was great Overall an easy and seamless experience. Rodrigo was great. The service was much quicker than expected, and the waiting area was warm and clean. Thank More

by ALANA.HAGARTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo
Nov 02, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review, Alana. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words to Rodrigo. We're pleased to know you found your service and experience to be a seamless process. Should you need anything else, please reach out!

October 30, 2018

fast great service Kelly is so professional and friendly, these days that is hard to find. Fast, Great service! I will recommend your service department . Thank you More

by FBORD2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review and recommendation. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know our standards for professional and prompt service were reflected in your experience. Please reach out if you need anything else!

October 30, 2018

Car service I arrived 10 minutes before my appointment and my car was taken immediately in for service. Jose Miranda was my advisor for this service visit. We tal More

by Somin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Minranda, Service Department
Nov 02, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review. We strive to provide prompt, professional, and attentive service, and we're pleased to know this was reflected during your experience. Please reach out if you need anything else!

October 30, 2018

Tire repair.. Had a slow leak in my back left tire. Usually I'd go to the tire service center. Instead I went to Toyota of Huntington Service. It was convenient, More

by edw.ahern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 02, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We look forward to helping you with your new tires in the future. Should you need anything else, please reach out!

October 29, 2018

Satisfied Service went well. Was pleased with the friendliness of the staff and the oil change provided on my car. I would recommend this service station to oth More

by MEDNURSECOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Geekie
Oct 30, 2018 -

Empire Toyota of Huntington responded

Thank you for the kind words and recommendation on your service experience with us!

October 29, 2018

Excellent Good friendly customer service. Got me in and out in less than an hour. Gave me free maintenance check. I would recommend you check them out. More

by RGENIUS25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo , Service Department
Oct 30, 2018 -

Empire Toyota of Huntington responded

Thank you for the kind words and recommendations!

October 28, 2018

Service department Excellent service yesterday from the whole Toyota team. They took out nails from my front tire. An checked all the other tired too. An every thing was More

by DEEDEE611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 30, 2018 -

Empire Toyota of Huntington responded

Thank you for the kind words on your experience with us. We are happy to read that we were able to get you back on the road safely!

October 27, 2018

Gus was excellent Bagels and coffee always a plus.....painless service experience, comfortable waiting area and easy in and out for service appointments. Somewhat far More

by ROBIN.L.ROSENBERG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wayne, Gus, Service Department
Oct 30, 2018 -

Empire Toyota of Huntington responded

Thank you for the kind words on our accommodating waiting area. We hope to work with you again the next time you are in need!

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