Back

Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,200 Reviews

2,200 Reviews of Empire Toyota of Huntington - Service Center

Sort by
October 27, 2018

You're treated like family! Gus at Huntingdon Toyota makes you feel like family. The service was beyond my expectations. Speedy, reliable and cordial.. I will always service my c More

by STEVEN4612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus, Service Department
Oct 30, 2018 -

Empire Toyota of Huntington responded

Thank you for the kind words, and welcome to the family!

October 26, 2018

10,000 mile service MY appointment was at 9am on October 25th. It took one hour for the dealer to check me in at 9:55am. Then, I had to wait for another 2.5 hours for my More

by mtakeda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Nov 12, 2018 -

Empire Toyota of Huntington responded

We are sorry for any inconvenient wait times you have experienced while servicing your vehicle with us. If there is anything we can do to make this right, please contact tacosta@aagny.net.

October 25, 2018

excellent as always excellent - as always. staff is fully attentive, pleasant to work with, and kept me informed of the vehicles status. I would highly recommend to anyon More

by JKOZUCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department, Juan Vargas
Oct 26, 2018 -

Empire Toyota of Huntington responded

Thank you for the kind words and recommendation for our service department!

October 25, 2018

Arrived without an appointment I arrived without an appointment for the 10,000 mile service when the notice came on. I also needed my new phone set up in Bluetooth. Everything done More

by BMEINEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 26, 2018 -

Empire Toyota of Huntington responded

Thank you for the kind words after your service visit with us! We are glad to hear you can count on us for the best service and customer care.

October 24, 2018

Well done Professional operation, polite staff, Kelly is helpful and a pleasure to interact with. The facility lounge is a clean comfortable place to wait in an More

by jae125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas
Oct 26, 2018 -

Empire Toyota of Huntington responded

Thank you for the kind words on your time spent with us in the service center! We are happy to read you can count on us for the best.

October 23, 2018

Excellent Service The people and service are consistently excellent - never disappointed. I travel an hour and out of my way to get my car serviced in Huntington. More

by OFFTHEWIND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Oct 24, 2018 -

Empire Toyota of Huntington responded

We appreciate these kind words about your experience servicing your car with us. If you ever need anything else, please do not hesitate to call.

October 23, 2018

Ridiculously expensive for routine maintainence. This is a 3 year old vehicle with NO mechanical issues and this event set me back over $500.00 ! I will have someone else check my car out from now on More

by ANNRITADARCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Nov 07, 2018 -

Empire Toyota of Huntington responded

We're deeply sorry to know you weren't satisfied with your experience. We strive to provide exemplary service, and we apologize if you felt the pricing did not reflect this standard. Please reach out to tcoppola@aagny.net at your earliest convenience to discuss this further. Thank you.

October 23, 2018

Exceptional Service Upon my arrival at the Toyota of Huntington Service Center I was greeted by Rob Geekie who explained my service that was to be performed and went out More

by RTDOHERTY53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Geekie
Oct 24, 2018 -

Empire Toyota of Huntington responded

We're happy to read that you received such great service while working with our team! Thank you for this kind review and feedback, and for choosing Toyota of Huntington! We look forward to working with you again in the future.

October 21, 2018

Pleasant 1x Experience 1st time visiting this service center. ( My error, I assumed it was attached or within the new vehicle location on Jericho Tpke - not even close! Oakw More

by JAMESMPANARELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Geekie
Oct 22, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review, James. We're pleased to know your first time visiting our service center was an enjoyable one, especially with the complimentary breakfast and car wash. Should you need anything else, please reach out!

October 21, 2018

GREAT SERVICE!!! The service was simply excellent from the phone call I made to schedule the service to when my car was ready for pick up. Juan Vargas was really kind, More

by mllechery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Oct 22, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We strive to provide excellent service from beginning to end, and we're pleased to know this was reflected in your experience. Please reach out if you need anything else!

...
177
...