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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,200 Reviews

2,200 Reviews of Empire Toyota of Huntington - Service Center

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October 20, 2018

Good service and workers. I found the people very nice and the service wonderful. I felt very comfortable waiting for my car to be fixed. They were very helpful with me. More

by SWEETMARLENE34
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department, Toyota ext 418
Oct 22, 2018 -

Empire Toyota of Huntington responded

Thank you for taking the time to share feedback. We strive to provide professional and helpful service, and we're pleased to know this was reflected in your experience. Should you need anything else in the future, please reach out!

October 20, 2018

Vibrating steering wheel at high speeds Car serviced as soon as I arrived after my phone call to Kelly Tire determined to be cause of problem. Thank you for great service. More

by LIZVELENY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review, Liz. We're pleased to know our standard for professional and timely service was reflected in your experience. Please reach out if you need anything else!

October 18, 2018

Seems a little over priced Had a check engine light and found it was a knock sensor. To have both sensors changed, new spark plugs and radiator hoses was $2000. I'm pretty sur More

by rich_dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Miranda
Oct 24, 2018 -

Empire Toyota of Huntington responded

We are sorry for any frustrations caused to you bu your experience working with our team. If you would like to discuss this any further, please reach out to tcoppola@aagny.net.

October 17, 2018

Yes, no reason not to. Friendly, accommodating, pleasant waiting area (I took advantage of offer of complimentary manicure) . Work was done in the time projected. Couldn't b More

by melvillman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 18, 2018 -

Empire Toyota of Huntington responded

Thank you for the kind words on our accommodating team and guest friendly waiting area! We are happy to read that you enjoyed the manicure and our efficient service and we hope to work with you again the next time you are in need.

October 17, 2018

Great service department Consistently great service. Juan is always a pleasure to work with. The post service car wash is a very nice touch. Honest and convenient. Very impres More

by DCOHAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department, Juan Vargas
Oct 18, 2018 -

Empire Toyota of Huntington responded

Thank you for the kind words on our professional and consistent service. We are happy to read you always feel comfortable with us and can count on us to bring you back a sparkling car, safe for the road!

October 16, 2018

Avalon happy owner Been taking my avalons to this dealership since 2005. They have always treated me as a valued customer . Would not take my current Avalon anywhere e More

by arlenehenry1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas
Oct 18, 2018 -

Empire Toyota of Huntington responded

Arlene, thank you for the kind words and review :)

October 16, 2018

Service experience My experience was great. The only bad thing was they gave me a ticket number and forgot about me for half hour and then i asked them and they said the More

by isham07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 18, 2018 -

Empire Toyota of Huntington responded

Thank you for the feedback on your experience with us. We apologize for any inconvenience and are happy to read that we were able to pick up the slack and get you in and out quick. We hope you will stop back in if there is anything else we can do!

October 16, 2018

The service was great. I don't have any complaints at all. The service was great. Michelle took time to explain to me the type of service that I needed. I provided me carpool due to i was worry to pick up my k More

by PIERREW2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department, Juan Vargas, Michelle Micalizzi
Oct 18, 2018 -

Empire Toyota of Huntington responded

Thank you for the kind words on your experience with our service team. We are happy to read you are able to enjoy our convenient carpools and rentals while we have your car. We look forward to working with you again the next time you are in need :)

October 15, 2018

Kelly Henry is an exceptional service writer I continue to go to Huntington Toyota for one reason and one reason only. Kelly henry is an exceptional service writer. She is always very helpful wit More

by IWOODHATE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2018 -

Empire Toyota of Huntington responded

Thank you for the 5 star review. We'll be sure to pass along your kind comments and feedback. We strive to provide exemplary service, and we're pleased to know this continues to be reflected in your experience. Should you need anything else, please reach out!

October 14, 2018

An amazing experience Great service I had a amazing experience I would recommend to anyone I have no complaints I will definitely go back soon thank you very much More

by ANTONIOREYES564
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Oct 15, 2018 -

Empire Toyota of Huntington responded

Thank you for these kind comments about your time working with our service staff. We are grateful to have your valued recommendation, and look forward to working with you again in the future.

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