Empire Toyota of Huntington - Service Center

Perfect service They really tried the best to help me. Best service. Wayne is very helpful. The young man who provided the shuttle service is very kind and considerat They really tried the best to help me. Best service. Wayne is very helpful. The young man who provided the shuttle service is very kind and considerate. I sincerely appreciate. More

It’s was really great,the sales man kept updating The sales man kept texting or coming back and forth to tell me what was going on and updating me how Lord I had to wait,and I loved that so I didn’t h The sales man kept texting or coming back and forth to tell me what was going on and updating me how Lord I had to wait,and I loved that so I didn’t have to keep sitting and wondering,Wayne Weinstuein was really wonderful More

Service Great service experience would highly recommend. Shuttle took me to and from work. Very friendly and polite. You can have breakfast too if you lik Great service experience would highly recommend. Shuttle took me to and from work. Very friendly and polite. You can have breakfast too if you like. More

No Stress Visit Awesome Kelly, Came for repair, she realized my truck problem will take more than a day, gave me a loaner, took care of my truck Awesome Kelly, Came for repair, she realized my truck problem will take more than a day, gave me a loaner, took care of my truck More

aad - on of negotiated new pieces Service team was attentive. All were concerned and efficiently handled all service needs in a prompt and timely manner. Thus allowing minimum interfer Service team was attentive. All were concerned and efficiently handled all service needs in a prompt and timely manner. Thus allowing minimum interference. Great work overall More

Awesome I truly appreciated the customer service rep, Wayne, who explained all the details of work needed by my aging car. He understood and respected my app I truly appreciated the customer service rep, Wayne, who explained all the details of work needed by my aging car. He understood and respected my approach to working on my vehicle. It made me feel wonderful about the experience of having work done at this dealership. Will be back!!!! More

Not good Not happy with service dept unhappy with the service. They lost my car. Tugging took two hours to fix my car even though I was told it would one hour Not happy with service dept unhappy with the service. They lost my car. Tugging took two hours to fix my car even though I was told it would one hour More

In for service Wow yes I said it. My vehicle was very well taken care of at Toyota They were fast and professional with service. Very helpful thank you.. Wow yes I said it. My vehicle was very well taken care of at Toyota They were fast and professional with service. Very helpful thank you.. More

Long wait for scheduled service I had an appointment for an oil change. I arrived a couple of minutes early and waited 5 minutes for the valet to check me in. Once checked in, I wait I had an appointment for an oil change. I arrived a couple of minutes early and waited 5 minutes for the valet to check me in. Once checked in, I waited 45 minutes before a service adviser spoke to me to confirm the reason for service (a routine oil-change), there were no additional services requested or recommended. After another hour, the service adviser told me that the car was just about finished. After another hour, the car was finally complete. I reminder the service adviser that I had an appointment and this was a simple oil change, he told me that the technician had to recheck something which caused the delay. 3 hours total for an oil change with an appointment that was scheduled several days in advance - terrible. More

Maintenance service Excellent customer service, service done on a timely fashion and the work is done right. I would recommend Toyota service center to any one looking Excellent customer service, service done on a timely fashion and the work is done right. I would recommend Toyota service center to any one looking for great customer and quality of work. More