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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,200 Reviews

2,200 Reviews of Empire Toyota of Huntington - Service Center

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October 07, 2018

My 10000 mile check up The service I received was great. I came in and waited no more than 5 minutes for Gus to call my number and fill out the paperwork for my Rsv4's 10,00 More

by idelermeph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Vasconcello
Oct 11, 2018 -

Empire Toyota of Huntington responded

We're happy to read that you received such great service during your recent experience working with our team. If you ever have any further questions, comments, or concerns moving forward, please do not hesitate to give us a call.

October 05, 2018

Oil change I simply delivered my vehicle to toyota, along with my supply filled out paper work and picked up the next day. It was that fast that simple. More

by wincheun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
Oct 11, 2018 -

Empire Toyota of Huntington responded

We're glad you had such a nice experience while working with us! Thank you for sharing this very kind feedback, and for choosing Toyota of Huntington!

October 05, 2018

Great customer experience I have been a customer of Huntington Toyota for many years, five Toyota’s in all. Service is excellent and my recent experience was no different. I wa More

by Multi car customer
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Oct 11, 2018 -

Empire Toyota of Huntington responded

We are happy to read how satisfied you have continued to be in our staff and service. You are always welcome to reach out if there is anything more you might need.

October 05, 2018

I would never go anywhere else I am driving my 5th Rav 4 all leased at Huntington Toyota and have never had a bad experience! They make you feel like family More

by dimac64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
Oct 11, 2018 -

Empire Toyota of Huntington responded

We are so grateful to have such loyal customer like yourself, that keep coming back to work further with our team. We're glad you have continued to be satisfied with your experiences, and we hope all is well.

October 03, 2018

SUPERIOR This I my 3rd Toyota since 2005; still have all three. Purchased all from Huntington Toyota Dealership and have had all three serviced through their More

by IRISH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department, Tommy Coppola
Oct 11, 2018 -

Empire Toyota of Huntington responded

It's wonderful to read how satisfied you continue to be in our service. We are grateful for your continued loyalty, and hope to have the pleasure o working with you again in the future. Thanks again!

October 03, 2018

Quick Service Kelly was excellent. She said it would take 45 minutes, and it was about 48 minutes. I will be going next time, later in the day. WD More

by willdunkak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Empire Toyota of Huntington responded

We appreciate these very kind comments about your recent experience working with Kelly and our team. We invite you to give us a call with any questions or comments you might have moving forward. Thanks again!

October 03, 2018

Rip off artists You charge $680 when another dealership charges $420 for the same service! How can a calibration be that different in price? Sounds like you don't w More

by SLEWIS11
Price
Recommend Dealer
No
Employees Worked With
Kelly Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas
Oct 11, 2018 -

Empire Toyota of Huntington responded

We are disheartened to be reading this review, as we take pride in providing reliable, quality, and transparent service to all we work with. If there is anything we can do to speak with you further about your experience, please reach out to tcoppola@aagny.net.

October 03, 2018

Great Job Had to wait a little while to be served initially (sat in the waiting room for 20 minutes) but when I WAS served, the service was great. More

by DDAVIS516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Empire Toyota of Huntington responded

We appreciate this honest feedback, and apologize for any extra wait you faced in your recent experience. We're happy to read that you received such great service, and invite you to call if there is anything else we can do for you.

October 03, 2018

Pprofessional, courteous & helpful - especailly Curtis all employees are helpful & courteous - my advisor Curtis - explains to me what is going to be done - keeps in contact with me after i drop off my car More

by CAROLGROSS16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
didnot use sales - only service
Oct 11, 2018 -

Empire Toyota of Huntington responded

It's wonderful to read how satisfied you are with the service you received while working with us. If there is ever anything else we can do for you, please do not hesitate to reach out further.

October 02, 2018

Quick and painless Rob was my service agent and accruately gave me an approximation on when my car would be finished and it ended up being done sooner More

by elitro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Oct 11, 2018 -

Empire Toyota of Huntington responded

We're happy to read that you had such a positive, five-star experience while working with our team. If there is ever anything else we can do for you moving forward, you are always welcome to reach out.

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