Empire Toyota of Huntington - Service Center

I have been a customer for the past year, and I have only positive things to say about the service department at Empire Toyota. Specifically, Keith, my service advisor. I have had my car in service four tim positive things to say about the service department at Empire Toyota. Specifically, Keith, my service advisor. I have had my car in service four times and I couldn’t be any happier with my experience Keith goes above and beyond in numerous ways. They are excellent with communication and they are fast and thorough. I wouldn’t hesitate to recommend Keith and Empire Toyota service center. More

They hood people to work with an do very nice to deal with do that’s a good thi g with do that’s a good thi g More

Great service. Dealt with Keith McKenna for an Inspection, oil change, and tire rotation and (who I dealt with on my last visit for a battery issue), Dealt with Keith McKenna for an Inspection, oil change, and tire rotation and (who I dealt with on my last visit for a battery issue), More

I was greeted in a very welcoming manner . I was immediately met with Keith McKenna whom introduced himself and treated me with such high standard . I am very happy with the service that I rec I was immediately met with Keith McKenna whom introduced himself and treated me with such high standard . I am very happy with the service that I received. More

Service was excellent. They even removed the old registration sticker and installed my new registration sticker. They even removed the old registration sticker and installed my new registration sticker. More

Faced with a window that was stuck in the down position on a cold day, at 3 in the afternoon, I called the Toyota dealership that I have used for my 2005 Corolla since I bought it. The very polite telephon on a cold day, at 3 in the afternoon, I called the Toyota dealership that I have used for my 2005 Corolla since I bought it. The very polite telephone operator told me to come in immediately, and they'd see what they could do. I was met by Sunny Dalavai, who reassured me that the window could be pulled back up, and explained that this would require a service fee. I was thankful to be treated like an adult who would never think to challenge a service fee, and Sunny appreciated my agreeable attitude. In less than an hour, the window was pulled back up, and I was on my way. I want to thank everyone with whom I came in contact. As always, this dealership delivered! More

William Bonilla at Empire offered excellent service. My previous visit was slightly disappointing. Shortly after, William reached out and managed to remedy all my concerns and then some. I really app My previous visit was slightly disappointing. Shortly after, William reached out and managed to remedy all my concerns and then some. I really appreciate how he wen the "extra mile" to make sure everything was just right. The service department is top shelf outfit, and I will be sure visit them again when the need arises. More

They are very professional and hardworking. They attended to the need I had and were attentive to everything. They attended to the need I had and were attentive to everything. More

I really needed a car so I went to empire Toyota to look. I spoke to the salesman and he talked me into buying the car. He kept asking me what is the amount I’m comfortable with. He came back three times and I spoke to the salesman and he talked me into buying the car. He kept asking me what is the amount I’m comfortable with. He came back three times and finally gave me a payment I was ok with. When I went to pick up the car they added another $50 on top of the payment and gave 10.71% on top of that. I was desperate for a car. I work in a hospital and need a reliable car because I can’t miss work like other people. My breaks have been squeaking since I got the vehicle. I drive all the way to Huntington twice and both times the mechanic said there is nothing wrong with the car. I will not say anything nice about this place. Plus I had to put 10,000 down on the car. The car is way overpriced if I wasn’t so desperate. Every time I asked how much the car was they said they couldn’t tell me at this time. Then they had the audacity to say thank you for your service. If I could give negative I would. I’m a single mom of two kids and I don’t make as much as people think. The down payment was from my mom and I had to jump on it when I could. I wasn’t sure if she would ever have that money again to give me. Your all crooks! More

May was very attentive and listened to everything that was said. I would recommend dealing with her to my friends. was said. I would recommend dealing with her to my friends. More