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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,200 Reviews

2,200 Reviews of Empire Toyota of Huntington - Service Center

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August 30, 2023

This dealership has always given excellent service. I have been a customer for 14 years More

by Evanslzzy29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Empire Toyota of Huntington responded

Wow, thank you so much for your 5-star review! Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. Please don’t hesitate to give us a call if we may be of further assistance to you in the future.

August 29, 2023

Great service and Keith was excellent. But very pricey to repair the car there . Thankyou Keith . He’s very helpful More

by Dlandes12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH P MCKENNA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Empire Toyota of Huntington responded

Thank you for taking the time to leave Blake this 5-star review! Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!

August 28, 2023

Assistant Service Manager Sunny Dalavai was an excellent, informative professional. He explained in detail what would be needed to repair and update the vehicle. I drove 50 miles in a rain storm to get ther More

by TEDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Empire Toyota of Huntington responded

Wow, thank you so much for leaving Sunny and Romeo this amazing review and recommendation! We are happy to hear they provided you with the A+ assistance that you so much deserve, nothing less. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. Please don’t hesitate to give us a call if we may be of further assistance to you in the future.

August 24, 2023

I bought my 2017 Toyota Highlander used certified in 2018. It has only been dealer serviced. Yesterday I needed rear brakes, an inspection and was due for the 50k maintenance. The techs also found a n More

by mrisarisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your excellent review and your continuous support! It is wonderful to hear Williams delivered top-tier assistance on your recent services. Your safety and satisfaction are of the utmost importance to us , and we look forward to continue serving you and your automotive needs for many years to come. Wishing you Safe travels!

August 24, 2023

Service manager Sunny Dalavai is is very helpful and very professional, he makes sure that customers are satisfied with the service they provide, definitely we are going to recommend our friends and family m More

by Neetu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your wonderful review! Sunny will be honored to hear of your kind words and compliments as well as earning your recommendation. We are pleased to hear that his assistance was of great value to you on your recent service. Your satisfaction is our ultimate goal and we look forward to serve you, your family and friends for many years to come.

Aug 26, 2023 -

Neetu responded

Thank you so much Sunny Dalavai for the service you provided us, you made sure we are satisfied and comfortable, you are very nice and polite gentleman🙏

August 19, 2023

Dealership is as good as its employees. Sunny Dalavai was personable and knowledgeable .Great job More

by JEFFREYYARMEISCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Empire Toyota of Huntington responded

Jeffrey, Thank you for leaving Sunny this Excellent review! Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!

Aug 24, 2023 -

JEFFREYYARMEISCH responded

I will be in shortly for my car 2019 Camry

August 14, 2023

Expertise- professionalism and attitude always top shelf. I’ve always enjoyed working with the team. More

by MONAHAN_P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dilauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Empire Toyota of Huntington responded

Monahan, Thank you for this wonderful review, your kind words and support. We look forward to continue serving you and your automotive needs for many years to come!

August 14, 2023

I have always been so happy with the service department on Oakwood Rd. Very efficient and super nice staff. More

by jlmagerle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Empire Toyota of Huntington responded

Thank you for always choosing our service and leaving such a positive review. We are glad to have you as a customer and we’ll do our best to continue delivering the high-quality experience you’ve come to expect. We hope to see you again when the time comes for your next service. Safe travels!

August 13, 2023

Keith was helpful and friendly. Brought my car in due to a recall notice. Waiting area is nice and spacious. The service center was quick and returned the car back in good time. Hap More

by dannygena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH P MCKENNA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Empire Toyota of Huntington responded

Danny, We appreciate you taking the time to leave Keith this excellent feedback. Our goal is to provide the best possible experience for our guests, and we’re glad that we were able to meet your needs. We hope to continue serving you and your automotive needs for many years to come.

August 12, 2023

I have been to many Toyota service centers, so far this has been the worst. I found them to be rude and pushy. At the end they couldn’t find my car, More

by beverlydweinstein
Recommend Dealer
No
Employees Worked With
Sunny Dalavai
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Empire Toyota of Huntington responded

Hello Beverly, Were so sorry to hear of your disappointment with our service center. We do apologize for the treatment you received from our staff and for the lack of customer service. We would like to speak to you on your review. Please reach out to Romeo Mejia at (631) 759-9176 or at romeom@eagny.com. Thank you!

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