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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,197 Reviews
Call Service Center (631) 498-8302

2,197 Reviews of Empire Toyota of Huntington - Service Center

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February 19, 2025

Assistant Service Manager Keith McKenna is one of the most hospitable employees at Empire Toyota of Huntington. He went above and beyond to ensure that my car was repaired accordingly and even offered a More

by Missj11701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH P MCKENNA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Empire Toyota of Huntington responded

Thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that Keith was able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call.

February 15, 2025

Very nice dealer, caring about your issues, Michelle Manzo guide me through the process, she was very helpful and pleasant , car was ready on time and I was called on my cell phone to pick up. Thank yo More

by Gulwing59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Empire Toyota of Huntington responded

Thank you for your time and feedback. We are so happy to hear that your service experience with us was exceptional from the beginning to end. Michelle will be thrilled to hear that you were also satisfied with her customer service in a timely manner, thank you! If there is anything else we can do for you please don't hesitate to all our dealership!

February 09, 2025

Quick and easy my Advisor May Ventura was very nice and accommodating. Overall, please with my experience and glad I chose to use Empire Toyota. More

by cody.brendan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Empire Toyota of Huntington responded

Cody, Thank you for your time and feedback. We are always pleased to hear from our loyal customers! We look forward to seeing you again for another great service experience! May will be glad to hear your very kind words, thank you. In the meantime, please let us know if there is anything we can do for you.

February 08, 2025

Efficient dealership. Easy to book appointments. Good communication with customers while waiting. I miss the days when they had bagels and cookies for customers More

by ghpigott1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH P MCKENNA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Empire Toyota of Huntington responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. Although we didn't have the items you wanted we hope to see you again. We look forward to seeing you again when it is time for your next service.

February 06, 2025

Service to replace battery on the hybrid was completed. All my questions and concerns were answered. Keith M was great as an advisor. More

by DGUM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
KEITH P MCKENNA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2025 -

Empire Toyota of Huntington responded

Thanks for letting us know our service team did a great job on servicing your battery! Making your service visits convenient and thorough are our top priorities. Keith will be thrilled to hear that you added him to your splendid review, thank you. We look forward to serving you again.

February 05, 2025

They were good but we felt we had to wait too long and we felt we were over charged for removing a screw from our tire. More

by xandor4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Empire Toyota of Huntington responded

Xandor, Thank you for taking the time to write this review. We are glad to hear that you had a good experience at our dealership but felt like you shouldn't have spent money on removing a screw. If you would like to talk to our dealership on this matter, please call and ask for the Service Manager, Romeo Mejia at (631)759-9176 or Email: rmejia@eagny.com.

February 04, 2025

I was very happy with the Service at Empire Toyota of Huntington Station,NY. As soon as i pulled up they took my car right away. May took all of my information and gave me my paper work at the end. May More

by Patti1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Empire Toyota of Huntington responded

Patti, Thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that we have been able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal, May will be thrilled to hear your very kind words, thank you! Should you need anything else, please do not hesitate to call.

Feb 05, 2025 -

Patti1225 responded

This was the second time when I arrived, May took care of us. She is wonderful. The service department is fantastic. Empire Toyota of Huntintington Station, you deserve 10 stars. Thank you, Patti

February 02, 2025

Courteous and friendly people, I would recommend to others. Pleasant atmosphere, comfortable couch, great coffee machine. More

by Manuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cesar
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Feb 03, 2025 -

Empire Toyota of Huntington responded

Manuel, Thank you for taking the time to write this wonderful review. We are delighted to hear that our team was able to provide you with exceptional customer service. We all strive to serve all our customers with top-notch customer service, so it is no surprise that they were able to give you the most best experience at our dealership.

January 31, 2025

On previous experience with this location every time I took my vehicle for maintenance was always told there was something wrong that the car needed this , needed that , just to charge me more. For the fi More

by mdcgarcia917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Empire Toyota of Huntington responded

Thank you for your time and feedback. We are delighted to hear that we were able to help make your vehicle repair quick and hassle-free. Empire Toyota of Huntington strives to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us.

January 30, 2025

Everyone was friendly and helpful. My car was inspected with in the time I was told. More

by ushie40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeimy Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Empire Toyota of Huntington responded

Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service.

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