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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,197 Reviews

2,197 Reviews of Empire Toyota of Huntington - Service Center

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April 24, 2023

Service was quick and meet my needs; friendly staff (John) helped with reviewing what needed to be done with the car More

by risk.limits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Apr 27, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your 5-star rating! Offering thorough and efficient service is so important to us, and we are glad that John provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 24, 2023

Will get back to this can't believe my 2015 with only 50000miles needs a new transmission am going for a second opinion 🤔 More

by ARMANDO101975
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't get the name
Apr 24, 2023 -

Empire Toyota of Huntington responded

Hello, I am very sorry to hear of your transmission issues. We would like to speak to you on your review. Please contact Stephen Torrens at 631-498-8302 or storrens@eagny.com and he will be glad to address your concerns directly.

April 24, 2023

Mayreli was very attentive, knowledgeable, and courteous during my visit which made it visit pleasant. More

by Sadia.McKenzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Moseman
Apr 27, 2023 -

Empire Toyota of Huntington responded

Sadia, Thank you so much for your positive review! We are so glad that Mayreli took great care of you throughout your visit. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

April 24, 2023

I was taken quickly. We went over the numbers. Discounts applied appropriately. Keith explained everything and the work was done to my satisfaction. More

by DONALDLEIDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Apr 27, 2023 -

Empire Toyota of Huntington responded

Donald, Thank you so much for your 5-star rating! Providing quality and efficient service is so important to us, and we are glad that Keith's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service.

April 24, 2023

So pleased for helping me to understand and care. I’ll come back and see Mr. Sunny if I have to visit and repair my Rav 4 in the future. And I will recommend to my family and friends too. More

by wonyoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your excellent review and recommendation! We are happy to hear that Sunny could provide you with the quality care that you deserve. It is our pleasure to serve you and your Toyota RAV4's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 22, 2023

I met with Sunny Dalavai, the Assistant Service Manager at Empire Toyota of Huntington. Sunny is whim I usually meet with because he is very helpful and knowledgeable in resolving issues with my car. He is More

by Kris Menon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Empire Toyota of Huntington responded

Kris, Thank you for taking the time to leave Sunny this positive review and recommendation! We are so glad that he could consistently provide you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 21, 2023

Service is always great and friendly. It's much more expensive than other non-dealer places, but the warranties and documentation makes it a good move to stick with an actual dealer. More

by JMALTESE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Moseman
Apr 27, 2023 -

Empire Toyota of Huntington responded

Thank you for taking the time to leave us this 5-star rating! We are happy to hear that our team could consistently provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 15, 2023

She help me in everything I need she advised me abou how keep my car running with the kind of service I need More

by walterbarahona1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Qin, Justin Moseman
Apr 27, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! We are happy to hear that our team took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 14, 2023

John from Huntington Station service center was effective and efficient as a customer service representative. He helped me understand what my car needed and how much it cost. I thank him for his courtesy and More

by Kapiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Moseman
Apr 14, 2023 -

Empire Toyota of Huntington responded

Thank you for sharing the positive experience you had with John! Offering quality and efficient service is so important to us, and we are glad that he provided you with nothing less. He will be delighted to know that you deeply valued his assistance. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 13, 2023

Service is way too expensive. 150 dollar oil change is robbery!! I will not return More

by SDNZAHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Bonilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Empire Toyota of Huntington responded

Hello, We are sorry to hear that your disappointed with our dealership, specifically with the cost on our services. If you would like to discuss further, please contact Romeo Mejia at (631) 759-9176 or at romeom@eagny.com and he will be glad to address your concerns directly.

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