Back

Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,200 Reviews

2,200 Reviews of Empire Toyota of Huntington - Service Center

Sort by
January 08, 2023

Quick and efficient for a routine service. Michelle is professional and helpful. Only downside: complementary coffee was not working well. More

by joe@mulvaney.me.uk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Empire Toyota of Huntington responded

Joe, Thank you for your kind review. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call!

January 04, 2023

I've been using their service center since I bought my car - in 2005! - and it's still running strong. Everyone at the center is helpful, courteous, and professional. They let me know what's happening, th More

by Melanie Weiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Qin
Jan 11, 2023 -

Empire Toyota of Huntington responded

Melanie, Thank you for your glowing review! We are so proud that we are able to continue offering you exceptional service after so many years! As you know, we strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help! Thank you for your loyalty!

December 31, 2022

Had an appointment, detailing took a day and a half, windows not cleaned, this was an xmas present for my wife. More

by T_PERFETTI
Recommend Dealer
No
Employees Worked With
Justin Moseman
Jan 01, 2023 -

Empire Toyota of Huntington responded

Hello, Thank you for sharing your comments with us. Sorry to hear that you were not completely satisfied with your visit and we do apologize that your vehicle was not cleaned. Please contact Romeo Mejia at (631) 759-9176 or at romeom@eagny.com and he will be happy to address your concerns directly.

December 28, 2022

The service was straightforward. I had to wait for the parts but the issue was fixed. More

by Ryan E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Qin
Jan 11, 2023 -

Empire Toyota of Huntington responded

Ryan, Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with us. We look forward to seeing you again when your vehicle is ready for its next service.

December 23, 2022

My experience with the service department was outstanding. William Bonilla was such a huge help in making the experience so easy. His Professionalism & Knowledge of Toyota Vehicles was so evid More

by vic3550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Empire Toyota of Huntington responded

Thank you for your 5-star rating! We are overjoyed that William took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

December 22, 2022

In and out of the service facility in less than an hour with all work completed as requested. More

by twinnerl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! We are happy to hear that our team could provide you with a smooth and efficient experience. It is our pleasure to serve you and we hope to see you again the next time your vehicle is ready for service!

December 19, 2022

They was fast and answer all my questions and took care of all my concerns More

by AGREVIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gracie Agosto
Dec 23, 2022 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! We are happy to hear that our team took great care of you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 19, 2022

This Dealership is the Best in Customer Service , Repairs, etc Every time I come here for Service, Everything is Explained to before work is done. They are very Honest and Experienced. My Vehic More

by vic3550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romeo , The Service Manager
Dec 23, 2022 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

December 18, 2022

Professional friendly efficient staff . Timely appointment, explained options. Clean comfortable waiting area. Thank you Toyota More

by MWHITE8410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

December 17, 2022

Good communication and fast service, I like this location because they have bilingual representatives. Everything good overall. More

by AMARTINEZMTZ07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! We are delighted that our team could provide you with top-notch service throughout your visit. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

...
53
...