Empire Toyota of Huntington - Service Center

I’ve always been happy with the dealership and the people at the service department what I’m not happy with is when I purchase a car I was given 12,000 miles a year and when the paperwork came I only got 10, at the service department what I’m not happy with is when I purchase a car I was given 12,000 miles a year and when the paperwork came I only got 10,000 miles and Grace told me there was nothing she could do about it that’s very disturbing to me More

The reception side, amazing and the service and parts are amazing manager. They’re very welcome and the staff also very proud to have them. amazing manager. They’re very welcome and the staff also very proud to have them. More

Great service! Keith McKenna, the service manager, was extremely friendly, efficient and very helpful. Pleasant atmosphere. Keith McKenna, the service manager, was extremely friendly, efficient and very helpful. Pleasant atmosphere. More

I was very happy to meet May. She is friendly, and professional. The 15,000 mile inspection was performed more quickly than I expected. May said My cabin air filter should be cha She is friendly, and professional. The 15,000 mile inspection was performed more quickly than I expected. May said My cabin air filter should be changed, and it would cost $89.95 plus tax. That sounded like an expensive air filter, but I understand Toyota genuine parts more than aftermarket parts. I was in a hurry, so I didn't look closely at the invoice. When I checked later I found that I was charged $60.57 for labor. I have 2 issues with this charge. One, it takes about 2 minutes to change this filter. Two, the technician has to do the same labor to inspect the filter as to change it. If this standard procedure at Empire Toyota ? It seems a bit greedy to me. It's not a big deal, just a little annoying. You asked for My opinion, You got it. I will still have My Tundra serviced at Empire. Next time I will ask more questions, pay attention to the fine print. Thanks, Brett More

always a great experience at toyota Huntington always great service the people treat you very well thanks Rudy Rufer great service the people treat you very well thanks Rudy Rufer More

Very pleasant, I didn’t have much communication with her. But , overall good job. Thank you But , overall good job. Thank you More

Sunny Dalavai is a pleasure to work with. He is professional and helpful. I should also mention the mechanics. They do a great job! It's nice to know I can take my car in for repair and get He is professional and helpful. I should also mention the mechanics. They do a great job! It's nice to know I can take my car in for repair and get it back repaired correctly. More

Toyota of huntington is efficient, timely, and customer friendly. Sunny Dalavai has been assisting me for years and is always generous, personable and helpful. The shuttle back to work is also very conven friendly. Sunny Dalavai has been assisting me for years and is always generous, personable and helpful. The shuttle back to work is also very convenient. More

Very professional and friendly. Dealership was clean and the hot cholate machine was working. My car was finished and the repairs were explained. Very nice experience overall. Zhiwe Dealership was clean and the hot cholate machine was working. My car was finished and the repairs were explained. Very nice experience overall. Zhiwen Qin (David) was a good leader. More

I trust Zhiwen Qin and also trust a dealer than local workshop. I appreciate that the dealer should do the work only what are necessary for my vehicle . workshop. I appreciate that the dealer should do the work only what are necessary for my vehicle . More