Empire Toyota of Huntington - Service Center

Had an appointment, detailing took a day and a half, windows not cleaned, this was an xmas present for my wife. windows not cleaned, this was an xmas present for my wife. More

The service was straightforward. I had to wait for the parts but the issue was fixed. I had to wait for the parts but the issue was fixed. More

My experience with the service department was outstanding. William Bonilla was such a huge help in making the experience so easy. His Professionalism & Knowledge of Toyota Vehicles was so evid outstanding. William Bonilla was such a huge help in making the experience so easy. His Professionalism & Knowledge of Toyota Vehicles was so evident. The Mechanics were very good as well, they got the job done properly. More

In and out of the service facility in less than an hour with all work completed as requested. with all work completed as requested. More

They was fast and answer all my questions and took care of all my concerns of all my concerns More

This Dealership is the Best in Customer Service , Repairs, etc Every time I come here for Service, Everything is Explained to before work is done. They are very Honest and Experienced. My Vehic Repairs, etc Every time I come here for Service, Everything is Explained to before work is done. They are very Honest and Experienced. My Vehicles are in Good Hands Here.. More

Professional friendly efficient staff . Timely appointment, explained options. Clean comfortable waiting area. Thank you Toyota Timely appointment, explained options. Clean comfortable waiting area. Thank you Toyota More

Good communication and fast service, I like this location because they have bilingual representatives. Everything good overall. because they have bilingual representatives. Everything good overall. More

Terrific Service , Extremely Helpful and Very Satisfied with the work. I'm also very satisfied with the Express Service and it's Service Department that worked with the Parts Department. . Rich was so hel with the work. I'm also very satisfied with the Express Service and it's Service Department that worked with the Parts Department. . Rich was so helpful to me and the Service Department as well. More

I brought my Rav4 in for maintenance. Everything was fine with that. I also had a slow leak in the front right tire. We were charged $35. I told them that we are paying extra each mon Everything was fine with that. I also had a slow leak in the front right tire. We were charged $35. I told them that we are paying extra each month for Tire Protection. She went back to look into it and came back saying that the previous owners of our car had the protection, not us. I went home, found the documentation and sent it to Blake, the agent who sold me my car. Two months ago I brought in my Tacoma, also with a slow leak. I was told they did not find anything. The tires were rotated and low so I did not know which tire was the leaky one. After a week, I checked again and found the tire. It was dark outside and without looking I ran my hand on the tire and found the leak in five seconds. I also want to point that that when we traded in our Corola, my wife left the expass in the car by accident. I called the next day but it was never found. I had to sit on the phone with ezpass and pay for a new tag. None of these are such a big deal but none of these things should be happening. Blake is awesome and that is why we bought two cars in just a few months. Mayreli was very nice and professional. So, at this time I am still waiting to get refunded the 35 dollars and wonder why the tire protection plan is now showing up in your system. Thanks. Mike Barr More