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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,229 Reviews
Call Service Center (631) 498-8302

2,229 Reviews of Empire Toyota of Huntington - Service Center

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September 20, 2022

Good job friendly they informed me on what was being done and it was done pretty quickly More

by Jjred10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Sep 22, 2022 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time your vehicle is ready for service. Safe travels!

September 15, 2022

They were very good and professional toward me, However Once again their pricing is VERY VERY High. They do treat you well but not well enough to justify their enormous prices! They really should lower the More

by xandor4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Moseman, Juan Vargas
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Sep 18, 2022 -

Empire Toyota of Huntington responded

Hello, Thank you for your feedback. We are very sorry to hear that you were not completely satisfied with your experience with our service department. If you would like to discuss further, please contact Romeo Mejia at (631)759-9176 or at romeom@eagny.com and he will be glad to address your concerns directly.

Sep 18, 2022 -

xandor4u responded

Its going to take me months to pay off your charge and by that time I am going to need servicing again. I can never catch up with paying off your huge pricing. Ive been using your services for over 8 years! I deserve a break in your prices...say 50 percent off my next service visit, no matter what it is. That MIGHT help a little bit and at least 25 to 30 percent off ALL my future visits after my 50 percent visit. Lets be fair...alright.

September 12, 2022

even after not fixing the problem on the first or second try the staff still worked to get the car fixed. Thank You. More

by notone241
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Micalizzi
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September 12, 2022

Very professional and knowledgeable Sunny was wonderful to work with the waiting area was very clean as well More

by KARENCICALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2022 -

Empire Toyota of Huntington responded

Karen, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.

September 10, 2022

Had to go back the day after my 10k because the oil drain plug was loose. The oil went all over the truck and my driveway. Had to crawl under the truck tighten the plug and and oil. More

by MCOSTA979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Idk
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Sep 12, 2022 -

Empire Toyota of Huntington responded

Hello, We are very sorry that your oil change was not handled correctly and we do apologize for the issues your encountered after the service to your vehicle. We would like the opportunity to speak to you directly to discuss your concerns. Please reach out to Romeo Mejia at 631-759-9176. Thank you.

September 01, 2022

My experience was Efficient, quick, thorough, informative, clean waiting area, answered all my questions, knowledgeable staff. Thank you More

by NBTEACHER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Report | Print
Sep 02, 2022 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are pleased that our team provided you with nothing less. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

August 30, 2022

Good service and fast. They have a comfortable waiting area. They are approachable and helpful. More

by MTRINOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas, Michelle Micalizzi
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Aug 30, 2022 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! We are so glad that our team could provide you with top-notch service throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

August 30, 2022

Friendly, efficient and knowledgeable. A working status of cars being serviced would be helpful for those who need to wait for their vehicle. Otherwise a first rate dealership. More

by rwalker1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea, Juan Vargas
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August 29, 2022

This was the easiest-no stress appointment / service visit that I ever had! Thank you!! More

by MINEEM25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Bonilla
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Aug 30, 2022 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! We are so glad that our team could provide you with a smooth, 5-star experience. It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs!

August 29, 2022

I was able to get everything done without coming back a second time. Service was great. More

by RESAGABRIEL
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2022 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that our team could provide you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

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